284 Reviews
Write a ReviewDealership Experience
18 yrs, 1 mo
Industry Experience
18 yrs, 1 mo
Specialties & Trainings
Fully Kia Certified
284 Reviews of Andrew Stumm
December 13, 2018
Best Service Around I had a great experience at Lou Fusz Kia. It only took a few minutes for them to write my ticket and have someone get me to work. After my service was I had a great experience at Lou Fusz Kia. It only took a few minutes for them to write my ticket and have someone get me to work. After my service was done they delivered my vehicle to me. The employees were very kind. Thank you Lou Fusz! More
Other Employees Tagged: Nicci Pollard
December 06, 2018
Best Service Center in St. Louis My job demands great customer service so, I really appreciate the awesome people at Lou Fusz KIA. They treat me and my family like we are their most i My job demands great customer service so, I really appreciate the awesome people at Lou Fusz KIA. They treat me and my family like we are their most important customer of the day. Whether its an oil change or buying a new car, they are always rock solid. More
Other Employees Tagged: Larry Haywood , Zack Lentz, Nicci Pollard, Michael Feinstein
December 02, 2018
Loyal customer for 16 years I’ve been coming to Lou Fusz Kia for 16 years and I keep coming back because the team has always treated me and my family with respect, honesty and ca I’ve been coming to Lou Fusz Kia for 16 years and I keep coming back because the team has always treated me and my family with respect, honesty and care. More
Other Employees Tagged: Kevin Derleth, Zack Lentz, Kris Portnoy
December 01, 2018
Always great! Kia always takes care of us :) I can always be sure that I am getring quality services and fair pricing. Andy and Zach were so helpful too! Kia always takes care of us :) I can always be sure that I am getring quality services and fair pricing. Andy and Zach were so helpful too! More
Other Employees Tagged: Zack Lentz
November 22, 2018
Tire Installation Service and price was excellent. Staff was great and made sure all recommended work was performed and completed. My car is always returned to me much Service and price was excellent. Staff was great and made sure all recommended work was performed and completed. My car is always returned to me much cleaner than when I brought it in. Great service team ! More
November 05, 2018
Great Service! My experiences at Lou Fusz Kia have always resulted in great service! They do excellent work, and all the personnel are friendly and professional! E My experiences at Lou Fusz Kia have always resulted in great service! They do excellent work, and all the personnel are friendly and professional! Everyone is extremely helpful! More
Other Employees Tagged: Kevin Derleth, Kris Portnoy
November 03, 2018
First time in 12 years I have to question? The professionalism is always good and they are always helpful in answering any of your concerns. But I question now [ after 12 years] if my Van rea The professionalism is always good and they are always helpful in answering any of your concerns. But I question now [ after 12 years] if my Van really has needed what they said would fix my car. Came in for just an inspection and emission test. Told me I needed engine seals [they just put on 6 months earlier]. When I questioned, they looked it up and found out that they did in deed replace the seals. The end result was they did not clean the engine good when they replaced the seal and that is why they saw oil leaks. Something just doesn't feel right I've trusted them for 12 years, I would of spent another 800 for something they already fixed . More
Other Employees Tagged: Nichole Derleth, Zack Lentz
November 03, 2018
Received a Lot of Attention I went in for an oil change and recall repair, but wound up buying my dream car. While my car was being serviced, I got immediate attention when I inq I went in for an oil change and recall repair, but wound up buying my dream car. While my car was being serviced, I got immediate attention when I inquired about the car before the showroom was even open. I was able to negotiate a very good deal over text and the phone with Kris. I had additional help choosing the right car and getting the most for my trade from the Regional Manager, Michael Feinstein. I felt like a diplomat from the service department to the porter, Jason to the sales floor and to the finance department. There were no pressure sales tactics throughout the whole experience.There was only one little issue with the recall work, but they had a loaner car on the spot. More
Other Employees Tagged: Joe Shepard, Jared Kloempken , Kevin Derleth, Zack Lentz, Nicci Pollard, Kris Portnoy, Mike Feinstein
October 24, 2018
Great service The service team at Lou fusz kia is outstanding, always going over the top to meet there customers needs keep up the great work. I won’t take my car a The service team at Lou fusz kia is outstanding, always going over the top to meet there customers needs keep up the great work. I won’t take my car anywhere else More
Other Employees Tagged: Kevin Derleth, Zack Lentz, Lucas Sellers, Genius
October 18, 2018
Lou Fusz KIA Creve Coeur is the BEST! Everything about Lou Fusz KIA is top notch. The facility and service are truly remarkable! Mike Feinstein has made this dealership a top choice/place Everything about Lou Fusz KIA is top notch. The facility and service are truly remarkable! Mike Feinstein has made this dealership a top choice/place people want to buy cars and get their cars serviced from! More
Other Employees Tagged: Kevin Derleth, Mike Feinstein
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