We use Lou Fusz KIA anytime we need service.
Their personnel are always professional, helpful, kind, and knowledgeable! Every employee we have ever dealt with in their Service Department, such a
Their personnel are always professional, helpful, kind, and knowledgeable! Every employee we have ever dealt with in their Service Department, such as Service Writer Kevin D., Mechanic James S,, and Manager Andy Stumm, is simply outstanding in their job! They are willing to pick up and deliver if we need that service and their efficiency is appreciated. We are always confident that they complete the work right and at a fair
Price!
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by jsefrit
Service Price Transparency
Sep 20, 2023 -
Lou Fusz Kia responded
We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!
Great Service fast!
Staff are friendly and worked around my schedule! Will definitely return, thanks Lou Fusz Kia.
Staff are friendly and worked around my schedule! Will definitely return, thanks Lou Fusz Kia.
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by Audra
Verified Customer
Verified Customer
Service Price Transparency
Aug 23, 2023 -
Lou Fusz Kia responded
We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!
The experience was great, was a fast and timely service.
My service adviser was great about helping with getting other problems resolved.
My service adviser was great about helping with getting other problems resolved.
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by gusnlisa
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2023 -
Lou Fusz Kia responded
Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.
had a very bad experience with service department manager
when i took my vehicle in for a problem with the multi-function light switch. the lights were flickering and going out while driving and had to turn
when i took my vehicle in for a problem with the multi-function light switch. the lights were flickering and going out while driving and had to turn lights off a couple of times to get them back on. very dangerous issue. received letter letting me know kia had identified an issue and would cover cost of diagnosis and replacement. according to service manager, they could not recreate the issue and would not be able to fix it. even though the letter clearly said the issue was intermittent. trying to get his escalated to get corrected.
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by brookman_mike
Jul 12, 2023 -
Lou Fusz Kia responded
Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.
Very clean and employees always very explanatory about
what service is need to be done. First rate seevice
what service is need to be done. First rate seevice
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by dondonnaderleth
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kevin Derleth *****
Jul 10, 2023 -
Lou Fusz Kia responded
Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!
Another great job well done the service team is the best
many thanks for all you do.
many thanks for all you do.
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by MEDLIN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kevin Derleth, Zach Lentz
Jul 03, 2023 -
Lou Fusz Kia responded
We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!
Another great job as always, the Fusz Kia service team
are always there for their customers an ddo great work as well.
are always there for their customers an ddo great work as well.
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by MEDLIN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kevin Derleth
Jul 03, 2023 -
Lou Fusz Kia responded
Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!
Everything was perfect!
Service was outstanding ! Great atmosphere ! I would recommend to everyone I know !
Service was outstanding ! Great atmosphere ! I would recommend to everyone I know !
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by dwashbu
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2023 -
Lou Fusz Kia responded
We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!
Had to make an unexpected repair!
I called and was very happy they said Bring it in!! I know how busy they are! Thank You
I called and was very happy they said Bring it in!! I know how busy they are! Thank You
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by frgbahr
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Zach Lentz
May 30, 2023 -
Lou Fusz Kia responded
Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!
Great staff that always listens to my concerns and solves
any problems right the first time.
any problems right the first time.
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by crawelc
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2023 -
Lou Fusz Kia responded
We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!
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18 yrs, 4 mos
Fully Kia Certified
