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Andrew Trombley

Overview Reviews (122) Inventory (92)

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Andrew Trombley

Service Advisor

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.7

122 Reviews

Overview Reviews (122) Inventory (92)

4.7

122 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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122 Reviews of Andrew Trombley

October 24, 2025

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Employee Rating

Excellent service. Have been going there for many years. Expensive but worth the price. Thanks again. Have been going there for many years. Expensive but worth the price. Thanks again. More

by MRRLYBOULT

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clayton Geaslin, Holly Johnson

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October 22, 2025

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Employee Rating

Awesome service department ,timely and very personable people. Comfortable waiting area and no hassle service representatives people. Comfortable waiting area and no hassle service representatives More

by rammully

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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October 21, 2025

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After looking at the vehicle the second time the issue is being resolved. Thank you for your effort and help finding the problem. being resolved. Thank you for your effort and help finding the problem. More

by scollins12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clayton Geaslin, Katie Soggs

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Oct 22, 2025 -

NYE Toyota responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialtoyota@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 17, 2025

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Employee Rating

We were able to schedule maintenance and inspection very promptly. Both were done in a timely fashion. promptly. Both were done in a timely fashion. More

by dwhite58

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike Memery, Clayton Geaslin, Holly Johnson, Katie Soggs

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Oct 22, 2025 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 12, 2025

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Employee Rating

Easy, easy, easy! ! I was very comfortable speaking with service people. The waiting area was good for everyone whether you needed just a chair, table for computers, ! I was very comfortable speaking with service people. The waiting area was good for everyone whether you needed just a chair, table for computers, tv or coffee. More

by bonnricc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 15, 2025 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 01, 2025

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Employee Rating

they took the time to explain things to me, it made my experience more comfortable less like a sales pitch experience more comfortable less like a sales pitch More

by woodt520

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Memery, Clayton Geaslin, Holly Johnson, Katie Soggs

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Oct 09, 2025 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 30, 2025

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Employee Rating

I came on for transmission lines to be replaced, the job was done efficiently by a tech I trust. was done efficiently by a tech I trust. More

by Bigfoot

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Holly Johnson

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Oct 09, 2025 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 25, 2025

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Employee Rating

Very personable and helpful. I appreciated his efficiency and knowledgeable feedback. I wish more people were like him when I am at dealership. I appreciated his efficiency and knowledgeable feedback. I wish more people were like him when I am at dealership. More

by SEGREVIOUS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Holly Johnson , AJ

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Oct 09, 2025 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 25, 2025

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Employee Rating

Extremely happy with my experience at Nye Toyota had my Highlander in there for an issue. They contacted me immediately with what the problem was and had my car back to me the next day. Highlander in there for an issue. They contacted me immediately with what the problem was and had my car back to me the next day. More

by solutionsrgs120

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 09, 2025 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 24, 2025

Dealership Rating

Employee Rating

Clean Processing and FIFO with entry and exit is good up front. Obviously I don't see the back of shop Lounge waiting area is pretty okay. Check-in is easy and convenient. front. Obviously I don't see the back of shop Lounge waiting area is pretty okay. Check-in is easy and convenient. More

by CAHSCORR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Katie Soggs

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Oct 09, 2025 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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