Andrew Trombley
Andrew Trombley at NYE Toyota

Andrew Trombley | Page 16

Service Advisor

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.8
178 Reviews
4.8

178 Reviews

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178 Reviews of Andrew Trombley

December 03, 2024

Dealership Rating
Employee Rating

Wow! This dealership rocks. In and out super quick. They did my repairs and told me about some concerns for down the road. Clayton, Andrew and Hol More

by MEMERYMIKE0
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Geaslin, Holly Johnson

December 01, 2024

Dealership Rating
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Very easy to work with and no pressure. Very good at communicating at each stage of negotiation. More

by roginskiw
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Clayton Geaslin, Holly Johnson

November 27, 2024

Dealership Rating
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Nye Toyota and Andrew Trombley did work on my vehicle in a timely manner. The work and expenses incurred were explained in detail after my vehicle was serviced. All employees that I talked to were friendl More

by Jriz13
Service Price Transparency
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Recommend Dealer
Yes

November 16, 2024

Dealership Rating
Employee Rating

Professional and courteous with feedback provided with understandable explanation. No gobbly gook teaser to have something else done in the visit More

by hok50
Service Price Transparency
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Recommend Dealer
Yes

November 14, 2024

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Employee Rating

Andrew was attentive to our questions and helped us with the Toyota app. Service was quick and efficient More

by hershey300
Service Price Transparency
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Recommend Dealer
Yes

November 13, 2024

Dealership Rating
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Andrew was able to squeeze me in before the tire special ran out. He was very nice and professional. He kept me well informed and estimate was pretty accurate. More

by drangel
Service Price Transparency
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Recommend Dealer
Yes

November 11, 2024

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run from this place ! when they can't tell a 1 from a 9 in mileage reporting and costing a customer thousands of dollars and hours of unnecessary time ! be prepared More

by Happy Happy Customer!
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Nov 11, 2024

NYE Toyota responded

Frank emailed me Wednesday night regarding the mileage error and Thursday @ 4:45 the concern was corrected. Our service advisor knows the difference between a 1 and a 9 but keyed the number incorrectly. We apologized a few different times and corrected the mileage error as quick as possible. We all worked hard on this, including Frank. We are sincerely sorry for the inconvenience and look forward to helping anyone who needs Toyota service. We have a great team in place. Come see why its gotta be Nye.

Nov 14, 2024

Happy Happy Customer! responded

first of all please tell the correct information: I went to your service department on 10/31/24 And I notice the mileage problem the next day ! I called with my concerns, and it took more than 10 days to correct this. So please don't mislead people with your story.........

November 04, 2024

Dealership Rating
Employee Rating

Very helpful and quick service. Andrew was great and also the woman he was training in explaining things More

by t.fogus
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Holly Johnson

November 03, 2024

Dealership Rating
Employee Rating

It was easy and quick. Judy was professional and efficient. We were on our way in less than an hour. More

by Dmaggi1958
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Judy Winters

November 03, 2024

Dealership Rating
Employee Rating

Awesome! ! Told me how long and the cost and was spot on! Met every expectation I had . More

by d_grills
Service Price Transparency
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Recommend Dealer
Yes

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