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Andrew Trombley
Andrew Trombley at NYE Toyota

Andrew Trombley | Page 16

Service Advisor

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.8
232 Reviews
4.8

232 Reviews

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232 Reviews of Andrew Trombley

July 12, 2025

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Employee Rating

There was some miscommunication with cost and it was resolved quickly and professionally. I appreciate the service as I drive over 60 miles to get the service. More

by matthewcrim83
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Recommend Dealer
Yes
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Jul 15, 2025

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 11, 2025

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Showed up for my appointment and the service was quick and effortless, no long lines and super easy to get in and out More

by blake
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Recommend Dealer
Yes
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Jul 11, 2025

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 11, 2025

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Very great experience overall. Judy helped me get everything I needed done and it was a lot cheaper than I expected. More

by RENAYYY19
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Clayton Geaslin, Holly Johnson , Judy Winters

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Jul 11, 2025

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 11, 2025

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Andrew was helpful, comprehensive, and delivered as promised. I did not have to wait. Appointment started on time and work was finished in a reasonable amount of time. Completely satisfied. More

by mdthompsonphd
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2025

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 10, 2025

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Asst Service Mgr made this Maint appt a logistical positive experience consistent with expectations of NYE service. Thank you. More

by NORMTURBEE
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Service Communication
Recommend Dealer
Yes
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Jul 11, 2025

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 04, 2025

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Employee Rating

They, provided exceptional service, and have a nice waiting area, with comfy seats, coffee, and TV. More

by donttreadonme9880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Winters

Print
Jul 09, 2025

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 22, 2025

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Prompt courteous service explaining exactly what service was needed and that all was under warranty More

by MARYJTHORPE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Winters

Print

June 19, 2025

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Employee Rating

THEY TOOK ME IN, FOUND MY PROBLEM, FIXED IT RIGHT AWAY AND I WAS ON MY WAY. More

by RALPH24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Winters

Print

June 18, 2025

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Employee Rating

Scheduled an oil change for 8:30am. My car was taken right in and the oil change was completed on schedule. More

by Cdwbech
Recommend Dealer
Yes
Print
Jun 19, 2025

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 15, 2025

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Employee Rating

Best service dealer we have very gone to. Friendly, convenient and fast. We will continue to use NYE service. More

by Ttowne82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Clayton Geaslin, Holly Johnson , Judy Winters

Print
Jun 17, 2025

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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