Andrew Trombley
Andrew Trombley at NYE Toyota

Andrew Trombley | Page 3

Service Advisor

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.8
187 Reviews
4.8

187 Reviews

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187 Reviews of Andrew Trombley

March 19, 2026

Dealership Rating
Employee Rating

The dealer was able to bring my car in and do diagnostics on same day requested. Had two issues. One was repaired that day and the other had to have parts ordered. Was completely repaired by early morning th More

by carlwhittemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 17, 2026

Dealership Rating
Employee Rating

Overall experience was good. I wish there was a way to explain my conerns to a actual technician anf get their feedback. More

by lebevans5
Recommend Dealer
Yes

Other Employees Tagged: Andrew Trombley

Mar 18, 2026

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

March 08, 2026

Dealership Rating
Employee Rating

The dealership was incredible to work with. Andrew was a gem, I so appreciate the conversations we had, and the help he was able to get me as far as my warranty. He is definitely a keeper! More

by ilion43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2026

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 04, 2026

Dealership Rating
Employee Rating

Andrew came out immediately to me as I drove into the garage and greeted me. Then checked the mileage. Next, we had a brief interview in his office, and the process began with my car. Piece-of-cake! More

by SJKOZACZKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Wojcik

Mar 04, 2026

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 02, 2026

Dealership Rating
Employee Rating

Ordered parts at my 5k visit for recall, made an appointment and was in and out in about an hour. More

by Redlinepl325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Gifford

Mar 04, 2026

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 02, 2026

Dealership Rating
Employee Rating

They were aable to get me in quickly, diagnosed the issues, and then repaired them in a timely manner. More

by JAF1248
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 21, 2026

Dealership Rating
Employee Rating

I was in and out in no time. They checked for recalls,,there were none. More

by jvautrin205
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 21, 2026

Dealership Rating
Employee Rating

My service was excellent. I was taken right is as soon as I arrived, explained what was going to be done and told about what time my car would be ready. When the car was finis More

by jdescham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 21, 2026

Dealership Rating
Employee Rating

WE HAD A PROBLEM AND THEY GUT US RIGHT IN AND SOLVED IT. GREAT SERVICE. THEY ARE ALL GREAT TO WORK WITH. More

by RALPH24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 18, 2026

Dealership Rating
Employee Rating

Easy to work with and friendly Easy to work with and friendly also took my concerns into consideration for an overall great experience More

by EWHIPPLE113
Recommend Dealer
Yes

Other Employees Tagged: Andrew Trombley

Feb 19, 2026

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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