Andrew Trombley
Andrew Trombley at NYE Toyota

Andrew Trombley | Page 8

Service Advisor

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.8
184 Reviews
4.8

184 Reviews

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184 Reviews of Andrew Trombley

September 25, 2025

Dealership Rating
Employee Rating

Very personable and helpful. I appreciated his efficiency and knowledgeable feedback. I wish more people were like him when I am at dealership. More

by SEGREVIOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Johnson , AJ

Oct 09, 2025

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 24, 2025

Dealership Rating
Employee Rating

Clean Processing and FIFO with entry and exit is good up front. Obviously I don't see the back of shop Lounge waiting area is pretty okay. Check-in is easy and convenient. More

by CAHSCORR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Soggs

Oct 09, 2025

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 23, 2025

Dealership Rating
Employee Rating

I have always had good results at Nye, I make the choice to drive farther but I feel it is worthwhile. Andrew was very attentive and he listened to my concerns and addressed them. He also kept me informed More

by CAREADAM60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 17, 2025

Dealership Rating
Employee Rating

Service department has been excellent for continued vehicle maintenance. Calendar appointments and text updates via email are much appreciated. Andrew is the best. More

by marashfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 16, 2025

Dealership Rating
Employee Rating

Resolved my issues immediately. Thank you, and nothing else to comment about at this time. More

by jcarew04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 15, 2025

Dealership Rating
Employee Rating

Very helpful and personable! Look forward to working with NYE services in the future. Thank you More

by capalen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 14, 2025

Dealership Rating
Employee Rating

great people and great service. ..there's nothing else to say...always totally satisfied with everything... More

by AJP67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 09, 2025

Dealership Rating
Employee Rating

Car was serviced quickly and efficiently. Both service and sales kept me apprised of work. More

by vadoty17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Johnson

Sep 10, 2025

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 08, 2025

Dealership Rating
Employee Rating

This is the second vehicle I’ve purchased from Nye with no pressure. Both times I was given a fair deal More

by runner5k18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Brockway

Sep 10, 2025

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 01, 2025

Dealership Rating
Employee Rating

Always get me in for service on time and done fast. Always a pleasure to work with. More

by Dsmturbo44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Clayton Geaslin, Holly Johnson , Katie Soggs

Sep 10, 2025

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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