Andy Duran | Page 3

First interaction with this dealership was very bad but then everything was made right by the manager Andy. He took care of us and made everything right. Thank you then everything was made right by the manager Andy. He took care of us and made everything right. Thank you More

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They did a really good job on the car! I really like going to the Chevy dealer because they explain to you on everything! I really like going to the Chevy dealer because they explain to you on everything! More

by gisellerosales216 Verified Customer Verified Customer

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Thank you Kyle and Andy for all the help that you both have provided us in getting our new vehicle. Would highly recommend Kyle as a salesman. Thank you again have provided us in getting our new vehicle. Would highly recommend Kyle as a salesman. Thank you again More

by Phibuk1 Verified Customer Verified Customer

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I purchased a 2022 cadillac escalade. esv in dec 2023 and was going to trade it in 2 days ago and found that after paying 1600.00 a month payment for 14 months still leaves me owing 24,000 esv in dec 2023 and was going to trade it in 2 days ago and found that after paying 1600.00 a month payment for 14 months still leaves me owing 24,000 more than it is worth. Bad deals looses customers and we have purchased 3 vehicles from you in the last 2 years. More

by jennifer@midwestfab-ms.com Verified Customer Verified Customer

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Too much push for financing through dealer. Truck had one key and they didn't offer a discount on a spare. Truck had one key and they didn't offer a discount on a spare. More

by Klowe306 Verified Customer Verified Customer

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This dealer more on Abby in Service top notch. I feel very well taken care and respect by this dealership!! World class!!! I feel very well taken care and respect by this dealership!! World class!!! More

by brettlee1962 Verified Customer Verified Customer

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Transaction was complicated but in the end everyone worked together and completed the deal and I love the truck. worked together and completed the deal and I love the truck. More

by jag457 Verified Customer Verified Customer

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Good guy not push give us a great deal very professional Would recommend to anyone professional Would recommend to anyone More

by Jerryshields1969 Verified Customer Verified Customer

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We will never purchase from Lakeside again. Came was nice and we are not sure if he knows about the issues with vehicles on the lot. We purchase a truck and didn't even have it 24 hours and h Came was nice and we are not sure if he knows about the issues with vehicles on the lot. We purchase a truck and didn't even have it 24 hours and had transmission issues. Returned it and was told by Abby they already knew this particular truck had issues but thought it was fix. It was not. They left us without a vehicle to drive until we asked for something. We ended up having a discussion with Andy, the general manager, who was very arrogant and rude. Andy told us they didn't have to do anything, luckily the truck was still under a GM warranty. Finally had to trade for a different vehicle that cost us more money. Andy told us he would give our money back for the uncoating we had done on the first truck, that didn't happen. Was told the undercoating cost $1000 but it was actually $1180 once we looked over our bill closer. Ismir was the pushiest finance guy we ever dealt with. He kept trying to get us to finance when we paid cash for the first truck. He must have thought we were stupid. We did ask for our check back and the vehicle we traded in returned and they wouldn't even consider that option. Before we purchased the second truck, we did take it to a certified Chevy mechanic to have it checked out. We will never purchase from Lakeside Cheverolet again. Their customer service and care have a lot to be desired. Truthfully giving a 1-star rating in our book is too much. We defiantly will be returning to the Ft Wayne dealerships when we need a different vehicle. We did consider reaching out the owner but was told by several people we were wasting our time. Neither of these trucks were cheap. Buyers just make sure you have all vehicles checked out before something like this happens to you. I know it has happened to others because we have read reviews, sadly after the fact. More

by gencarp77 Verified Customer Verified Customer

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The sales, finance and GM of the dealership were great. . helping me to purchase my Dodge Viper from them and shipping it to Wyoming. I would not hesitate to do business with them again. . helping me to purchase my Dodge Viper from them and shipping it to Wyoming. I would not hesitate to do business with them again. More

by msgfromme1 Verified Customer Verified Customer

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