In 2008, I realized that I needed to make a career change. I spent the previous 19 years in the restaurant industry, and the long hours were really beginning to take their toll. After applying for a job at Don Ayres, I was immediately impressed with the company’s family-friendly approach to business. Everyone welcomed me to the dealership, something that I pass along to our new employees. In my spare time, I enjoy spending time with my wife, Melissa, and our Weimaraner, Remington Steele (Remy). We also enjoy boating in our vintage Correct Craft. I enjoy helping customers not only at time of purchase, but later on down the line when questions arise on how to use their new vehicle's technology (I'm a bit of a tech geek)!
Read moreDealership Experience
16 yrs
Industry Experience
16 yrs
Employee Video
449 Reviews
Write a Review449 Reviews of Andy Hitzemann
July 27, 2022
I absolutely love dealing with Andy from Don Ayres. He has always kept in contact with me over the years waiting on the next opportunity to help me with a newer Honda vehicle. I never felt pressured by He has always kept in contact with me over the years waiting on the next opportunity to help me with a newer Honda vehicle. I never felt pressured by him at any time. He truly treats his customers as if they were family. That is a rare gift these days. I would recommend his service to anyone looking to buy a new or used Honda vehicle. Another wonderful thing about the Honda business is their service department. I love the way I am treated each time I go in for my routine maintenance. Even the simple oil change. They know me and I know them! If you’re looking for a very good dependable vehicle and a great service department to stand behind it, go to Don Ayres off Lima Rd and ask for Andy Hitzemann. You will be happy you did!. More
Other Employees Tagged: Caleb Craun
July 25, 2022
Andy was very attuned to what we wanted in our new car. He listened attentively, showed amazing professionalism, and his knowledge of the product was extensive. Andy frequently texted us with updates on He listened attentively, showed amazing professionalism, and his knowledge of the product was extensive. Andy frequently texted us with updates on when our vehicle would be delivered, and we felt very well-taken care of through the process. Thank you, Andy! More
Other Employees Tagged: Joe Gates
July 24, 2022
The employees went beyond my expectations by working with me on vehicle selection and financing. The delivery process was effortless and none intimidating. I'd recommend any car purchaser to visit Don Ayer me on vehicle selection and financing. The delivery process was effortless and none intimidating. I'd recommend any car purchaser to visit Don Ayers. More
Other Employees Tagged: Carlo Borg, John Watkins, Rick Squires, Shawn Baney, Charles Suter, Jon Walker, Chris Jugloff
July 22, 2022
Andy was amazing and made this purchase easy! I highly recommend Andy to everyone! Andy’s professionalism throughout this was A plus! Andy communicated with me regularly and I was updated on the I highly recommend Andy to everyone! Andy’s professionalism throughout this was A plus! Andy communicated with me regularly and I was updated on the car build progress. All explanation was thorough and complete. The goal was to make sure I’m happy when I left. All my questions and concerns were answered. Working with the financial advisor was a positive experience too. Both said to reach out if I had any questions or issues after the purchase. I lease every three years. I always come back to Don Ayres Honda. More
Other Employees Tagged: Jon Walker
July 19, 2022
We had a great experience working with Andy! Very helpful and informative!! This was our third vehicle purchased at Don Ayres. Very helpful and informative!! This was our third vehicle purchased at Don Ayres. More
Other Employees Tagged: Carlo Borg, Ron Conner , Shawn Trice
July 18, 2022
I had a great experience at Don Ayres being shown the vehicles I was interested in, test driving & answering all my questions. Andy was super helpful & very patient showing me all the features on my new vehicles I was interested in, test driving & answering all my questions. Andy was super helpful & very patient showing me all the features on my new Suv! I was well taken care of on both my visits, & would not hesitate to refer friends or family to Don Ayres. Of course I would recommend they ask for Andy!! He was very thorough. More
Other Employees Tagged: Rick Squires , Shawn Trice
July 09, 2022
Consistency from lease to lease. Only good surprises. Seamless process. In and out in less than two hours. Only good surprises. Seamless process. In and out in less than two hours. More
Other Employees Tagged: Jon Walker
July 09, 2022
It was effortless dealing with Andy and the dealership team. I appreciate the help from every member. Also it was worth the drive from Detroit to Fort Wayne. If I given the choice I would definitely deal team. I appreciate the help from every member. Also it was worth the drive from Detroit to Fort Wayne. If I given the choice I would definitely deal with them again. More
Other Employees Tagged: Carlo Borg , Joe Gates
July 05, 2022
Everyone involved in my recent trade-in and purchase transaction at Don Ayres was outstanding and great to work with. A special shout-out to Andy Hitzemann who handled my rather unusual situation withou transaction at Don Ayres was outstanding and great to work with. A special shout-out to Andy Hitzemann who handled my rather unusual situation without missing a beat. The Don Ayres dealership is a class act, and I am grateful. More
Other Employees Tagged: John Watkins, Doug Settle, Caleb Craun
July 01, 2022
Andy Hitzemann came through again. He found the perfect Honda Pilot that I was looking for. In fact, it was better than I expected. Very low miles, perfect interior and just the rig He found the perfect Honda Pilot that I was looking for. In fact, it was better than I expected. Very low miles, perfect interior and just the right color! And, better yet, in my price range. Andy has always kept in touch through the year, just to see where my needs were and if they were being met. He always follow-up when I said I would start looking again. He is truly an asset to Don Ayres and he always treats his customers like family. He follows the Golden Rule, treat others as you like to be treated. More
Other Employees Tagged: Caleb Craun , Doug (Service Manager)