Andy Hitzemann
Andy Hitzemann at Don Ayres Honda
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Andy Hitzemann

Sales

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
448 Reviews

In 2008, I realized that I needed to make a career change. I spent the previous 19 years in the restaurant industry, and the long hours were really beginning to take their toll. After applying for a job at Don Ayres, I was immediately impressed with the company’s family-friendly approach to business. Everyone welcomed me to the dealership, something that I pass along to our new employees. In my spare time, I enjoy spending time with my wife, Melissa, and our Weimaraner, Remington Steele (Remy). We also enjoy boating in our vintage Correct Craft. I enjoy helping customers not only at time of purchase, but later on down the line when questions arise on how to use their new vehicle's technology (I'm a bit of a tech geek)!

Dealership Experience

15 yrs, 11 mos

Industry Experience

15 yrs, 11 mos

Employee Video

5.0

448 Reviews

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448 Reviews of Andy Hitzemann

April 22, 2024

Dealership Rating
Employee Rating

always enjoy dealing with Don Ayres Honda. My salesman was Andy Hitzeman and this the second Odyssey Van that i bought with him.He very professional and informative..Would recommend him as the More

by ben.noel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Broaden

Apr 23, 2024

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Andy delivered such a great experience!

April 22, 2024

Dealership Rating
Employee Rating

Love my new CRV. Appreciate all of Andy’s excellent service to help me get my first vehicle. It was a great experience. Highly recommend him and Don Ayres Honda. More

by leppardized19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Johnston

Apr 22, 2024

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Andy to be a positive one. Please don't hesitate to reach out if you need anything else.

April 20, 2024

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Great customer service at the dealership. Andy was very kind and worked with me to find a car that I liked! More

by k.simpson1100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Henderson, Chris Loeffler

Apr 22, 2024

Don Ayres Honda responded

Here at Don Ayres Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Andy, and it was a pleasure having you at the dealership. We appreciate your review!

March 30, 2024

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I can't recommend Andy at Don Ayres Honda enough! He was fantastic throughout the entire car buying process. He really took the time to listen to what I was looking for in a vehicle and answered al More

by Tonia222
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 30, 2024

Don Ayres Honda responded

It's fantastic to hear that Andy provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Tonia, for choosing Don Ayres Honda!

March 25, 2024

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Everyone was very helpful throughout the whole process, from setting up an appointment to test drive all the way up to the purchasing stage. As a first time buyer Andy made it as straight forward as possib More

by Gabby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Broaden

Mar 25, 2024

Don Ayres Honda responded

Gabby, It's great to hear that Andy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

March 25, 2024

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Andy was very thorough in explaining all features of the new car. Would work with him again. More

by tds11202
Recommend Dealer
Yes
Mar 26, 2024

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 17, 2024

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Employee Rating

Andy Hitzemann is an exceptional person who prioritizes customer service. His outstanding knowledge of the Honda products made the buying process easy and enjoyable. He even went the extra mile to take the More

by mdharvey50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Loeffler

Mar 17, 2024

Don Ayres Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Andy! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 09, 2024

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Employee Rating

Great dealership with fantastic attitude and patience. I was have a good time working with buying the car More

by Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 11, 2024

Don Ayres Honda responded

Thanks for your feedback on your recent visit to Don Ayres Honda. It's great to hear that we were able to assist you, Andy, and that you had such a positive experience.

March 01, 2024

Dealership Rating
Employee Rating

Andy responded to my text messages and emails promptly. He located the Ridgeline I wanted and delivered it in less than 24 hours. I appreciate the customer service! More

by fwcolt
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Broaden

Mar 01, 2024

Don Ayres Honda responded

We are so glad that Andy had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 22, 2024

Dealership Rating
Employee Rating

Andy did a great job explaining the features of our new van. He was very thorough, patient, knowledgeable, and personable. We really appreciated his availability and his knowledge about the features of the More

by Phil
Recommend Dealer
Yes
Feb 23, 2024

Don Ayres Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Phil, and it's great to hear about your excellent experience with Andy here at Don Ayres Honda.

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