Dealer Reviews
Cars for Sale
Dealer Log In
Andy Lin
97 Reviews
97 Reviews of Andy Lin
September 05, 2018
Disappointing experience Overall not a great experience. Needs better customer service. Slow diagnosis in service center and didn't offer loaners. Expected better customer ser Overall not a great experience. Needs better customer service. Slow diagnosis in service center and didn't offer loaners. Expected better customer service at helms. More
by NYCbenz77
Verified Customer
July 06, 2018
friendly and the price is good jason chen is great sale person, very honest, friendly and experience. i have dealing with him over 15years, he has been take care all my lease agre jason chen is great sale person, very honest, friendly and experience. i have dealing with him over 15years, he has been take care all my lease agreement. More
by HELLO6688USA
Other Employees Tagged: Jason Chen
July 06, 2018
Outstanding Service! This facility is very nice. All of the service people were very courteous. They gave prompt service. The service writer was kind, and very thorough This facility is very nice. All of the service people were very courteous. They gave prompt service. The service writer was kind, and very thorough with regard to my repairs. I would definitely use Helms Bros for all my future repairs/service. More
by CGREER366
July 04, 2018
Amazing! Helm's Brothers Mercedes service center is one of the reasons we have remained loyal to this particular dealer. You can buy a Mercedes from almost any Helm's Brothers Mercedes service center is one of the reasons we have remained loyal to this particular dealer. You can buy a Mercedes from almost any dealer in Queens, but you don't get the true Mercedes experience. Thank you for always taking care of our family! Andy Lin, you are amazing! More
by Qizilbash
June 30, 2018
Worth it The staff is very friendly. Andy Lin took care of my car after it was side swiped. He kept me updated with all the work and responded to all my messag The staff is very friendly. Andy Lin took care of my car after it was side swiped. He kept me updated with all the work and responded to all my messages. The work on the bumper was excellent. More
by JOSEPHSANGELES
June 30, 2018
Best Service I ever had This facility is the best I ever been ... top hospitality with all you need to do while you wait for Car to be serviced Or get a shuttle to wher This facility is the best I ever been ... top hospitality with all you need to do while you wait for Car to be serviced Or get a shuttle to where ever to you want to. More
by DARENHMYONG
June 30, 2018
they did not fix The problem Two times i brought it I take The 2017 gle 350 for humming noise twice they Say this is normal I drove my frends car same i dont hear any noise I take The 2017 gle 350 for humming noise twice they Say this is normal I drove my frends car same i dont hear any noise More
by KUPPA123OK
June 29, 2018
I like Andy Lin, he’s the reason I keep coming back. It was good. I’ve been coming to helms for 10 years. If I did not like it I would not be coming back year after year. It was good. I’ve been coming to helms for 10 years. If I did not like it I would not be coming back year after year. More
by LAMB_PHYLLIS
Other Employees Tagged: Jason Chen
June 29, 2018
Comfortable to deal with them Get the quality services and expectable value from this dealership and service Center. Definitely I’ll recommend to everyone that I have relationships Get the quality services and expectable value from this dealership and service Center. Definitely I’ll recommend to everyone that I have relationships with, as well as my friends. More
by Jayson
Other Employees Tagged: Jason Chen , Mark Ma, Kyle Ma
June 29, 2018
Always GREAT I always have such a great experience when I need to have my car checked or repairs done. Andy Lin is a terrific service advisor, and the ladies at t I always have such a great experience when I need to have my car checked or repairs done. Andy Lin is a terrific service advisor, and the ladies at the front desk are always so nice. The young men at the valet are beyond polite and always very sweet when I have a silly question about something in my car!! More
by STELLYMAC24
Other Employees Tagged: I don't know the names of the people at the desk and out front, but they are all WONDERFUL
