Andy Louima

Dealership has a great variety, and very well conditioned vehicles. Very clean, welcoming, aesthetic atmosphere. vehicles. Very clean, welcoming, aesthetic atmosphere. More

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I recently purchased a vehicle from Birmingham Luxury Motors and I can confidently say that it was an excellent experience. My sales consultant, Starla, was knowledgeable, professional, and genuinely ca Motors and I can confidently say that it was an excellent experience. My sales consultant, Starla, was knowledgeable, professional, and genuinely cared about my purchase. The purchase process was smooth and efficient. More

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Purchased a 2022 Tesla Model S in March 2025 that was fraudulently represented as "mint condition." This dealership knowingly sold me a severely damaged vehicle and has stolen $584 of my tax money. ** fraudulently represented as "mint condition." This dealership knowingly sold me a severely damaged vehicle and has stolen $584 of my tax money. **DECEPTIVE SALES PROCESS:** Salesman Jimmy provided written confirmation of features (tilt-screen) that didn't exist. When I requested videos after placing deposit, they stalled for days then sent casually edited footage avoiding all damage. Should have been my warning. **VEHICLE CONDITION VS. PROMISED:** After holding my car for "final inspections" before shipping to SC, it arrived with: - Major front suspension issues (loud clanking) - Destroyed steering wheel - Water intrusion in taillight - Broken center console - Undisclosed collision damage to hood and rear fender - Missing promised tilt-screen feature Manager Andy's response: "Call Tesla, they'll handle it." **POST-SALE DISASTER:** - 5 days at Tesla Savannah for major repairs (complete front end removal) - 62 DAYS to register vehicle (they didn't file paperwork for a month) - Given illegal paper "temp tags" - was pulled over - 3 DMV trips because they couldn't properly file paperwork **FINANCIAL FRAUD:** BLM collected $859 for "state taxes" but never remitted to SC. I paid $884 again at DMV. They returned only $300, keeping $584 of MY tax money. This is theft. Or maybe they did pay someone. Who knows. Can't get ahold of them. **BROKEN PROMISES:** Manager Andy promised reimbursement for: - Paint repairs ($675 estimate provided) - Missing features ($1,000) - Travel expenses Claims he needed "management approval" despite being management. Last contact June 16, 2025. Total silence since. **CURRENT STATUS:** - Owed thousands in documented expenses - Vehicle still has unresolved issues - Have legal counsel - Going to file dealer bond claim **EMPLOYEES TO AVOID:** - Jimmy (Salesperson) - Lied about features in writing, said he verified things that weren't there, constantly said he would call me back and didn't, made it seem like I was a hassle for buying a car from him? - Andy Louima (Manager) - Makes promises with no intention to keep, constantly shuffles to "I have to run this up the chain" which is...uhhh...him? **BOTTOM LINE:** This isn't incompetence - it's fraud. They had the vehicle for days of "inspection," knew every issue, and sold it anyway. Then they stole tax money and disappeared. Do not buy here. Any other dealer would be better. More

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Paid $1200 for transport in my loan, they were unable to arrange it timely, so I went to pick it up and drove it 36 hours home and they have been giving me the run around for 3 months about the refund of th arrange it timely, so I went to pick it up and drove it 36 hours home and they have been giving me the run around for 3 months about the refund of the $1200. They were sending it to me then to my bank then to me again then back to the bank. No one has received it and now they won’t respond. Very dishonest people. Bottom line , you were paid for a service you did not provide. More

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Jimmy was amazing to work with and went above and beyond. He stayed over an hour past closing to make sure I got everything I needed and got the new car of my dreams. He and Andy both took care of me and wer He stayed over an hour past closing to make sure I got everything I needed and got the new car of my dreams. He and Andy both took care of me and were professional and personable. I recommend them to everyone. More

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The sales person and dealership was very professional and courteous in how they treated me. This is my first time buying a car online and having it shipped from another state. While most of the process was s courteous in how they treated me. This is my first time buying a car online and having it shipped from another state. While most of the process was smooth, I did run into some issues with shipping delays and getting the title to the vehicle. All in all, between buying the car, getting the car, and having it properly titled, it took over a month, and I had to get two temporary tags. With all this said, the sales person and the dealership was very responsive and professional, and helped me through the whole ordeal. More

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Called about a 2024 Tesla Model S that sold before I could get to it but my salesperson (Starla) informed me of a 2022 Plaid that just came off the truck. Black on black, everything I wanted. She got me could get to it but my salesperson (Starla) informed me of a 2022 Plaid that just came off the truck. Black on black, everything I wanted. She got me through the process quickly and I was able to fly down on the weekend to drive it home. Looked over the vehicle with Tesla and confirmed it was in great condition. Love the car and would highly recommend the dealership. Great cars, great price. More

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Jewel was awesome. I would recommend anybody to her. The new location is really nice versus the location. I would recommend anybody to her. The new location is really nice versus the location. More

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Great service that was willing to work with me and answered all my questions! Great prices as well! answered all my questions! Great prices as well! More

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Everyone was very courteous and knowledgeable. The store hours made it very convenient to make an appointment. The store hours made it very convenient to make an appointment. More

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