Andy Savas | Page 9

Scheduled an appointment at 12:30 waited a half hour to speak to someone and when I did I asked for a shuttle while the service was being done no shuttle was given. I waited for what was about another 25 m speak to someone and when I did I asked for a shuttle while the service was being done no shuttle was given. I waited for what was about another 25 minutes and my oil change was done great. Not so much got home to notice my tires were not rotated my fluids weren’t checked or even topped off I received no paper work and then was told everything I scheduled was complete which wasn’t not. I’ve owned many cars and have worked for many dealerships and this is by far the worst one I’ve been to definitely need to do better informing customers about what’s going on with their vehicle while it’s in the shop. First time here and it was definitely the last More

by izzyc413 Verified Customer Verified Customer

Print

Very professional reliable understanding could not ask for anything better then this service I received for anything better then this service I received More

by BUCKLES381 Verified Customer Verified Customer

Print

Would have given 5 stars but lack of update communication was a big issue for me. After the initial text and video inspection of my vehicle, the only update communication I received was initiated by me. was a big issue for me. After the initial text and video inspection of my vehicle, the only update communication I received was initiated by me. More

by jamesstyler77 Verified Customer Verified Customer

Print

I went to the dealer to do a 60k maintenance. They did a recall to the clutch so they had to install a new clutch for free. Two weeks later I have to replace the brand new clutch because the oil They did a recall to the clutch so they had to install a new clutch for free. Two weeks later I have to replace the brand new clutch because the oil cooler housing supposedly is leaking oil and it broke the brand new clutch. They say it is not cover with warranty. They should have said something to me when they did the clutch I do not think anybody will work in a car and replace a part if you know something else could damage your work. At the end the service manager tried to help but how could you trust them ? I am going to take my car to another mechanic and get to the root of this issue. Even if I have to go to de BBB or any entity that could help me with this issue. More

by Jacobo Conde Verified Customer Verified Customer

Print

Wait was long but it was a Saturday. Andy was helpful, friendly. See you next time! Andy was helpful, friendly. See you next time! More

by vwplanit Verified Customer Verified Customer

Print

Friendly and professional staff. Communication was excellent. Promised delivery time met. Competitive pricing. Neat and clean facilities. Communication was excellent. Promised delivery time met. Competitive pricing. Neat and clean facilities. More

by Bob Verified Customer Verified Customer

Print

Quick, easy, and simple. I’ve had no problems and I would definitely go back. I’ve had no problems and I would definitely go back. More

by janessa6224 Verified Customer Verified Customer

Print

Dealer and tech got me in, got it done. Waited without appointment but was done sooner than expwcted. Waited without appointment but was done sooner than expwcted. More

by STEPOUTSTEPUP7 Verified Customer Verified Customer

Print

The representative given to me and was outstanding. He offer wonderful support and communicated consistently with me. Such a blessing to have him assist me. He offer wonderful support and communicated consistently with me. Such a blessing to have him assist me. More

by Dariusforde21 Verified Customer Verified Customer

Print

Visiting Florida from out of state, I found myself facing the most dreaded problem in traveling - an engine breakdown. My problem turned out to be a water pump and I had it towed to Central Florida Chrysler the most dreaded problem in traveling - an engine breakdown. My problem turned out to be a water pump and I had it towed to Central Florida Chrysler Jeep Dodge Ram at 10 pm on a Friday evening without speaking to anyone at the dealership. Talk about fingers crossed. Come Saturday morning I spoke with the service department and I was told they would fit it in and get the repair done that day! Wow! Andy Savas was fantastic to work with and I can't thank him enough for all he and his team did to get us back on the road and be prepared to depart the area on Sunday morning. Not much else to say other than Wow! Great Job! Thank you very much! More

by Grumpers Verified Customer Verified Customer

Print