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Angel Otero
Angel Otero at Daytona Toyota

Angel Otero

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

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4.6
820 Reviews

ANGEL OTERO 10 YEARS IN CAR BUSINESS I LIKE HELPING AND TALKING WITH GUESTS ABOUT THEIR VEHICLES. ON MY FREE TIME I ENJOY FISHING

Dealership Experience

6 yrs, 1 mo

Industry Experience

15 yrs, 6 mos

4.6

820 Reviews

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820 Reviews of Angel Otero

February 26, 2026

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Employee Rating

Keep we advised as to status of my service. Explained my options. Well documented service event. More

by TMurphy73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2026

Daytona Toyota responded

Staying informed and having clear options makes all the difference during service. We are glad our team kept you updated and documented everything so you could feel confident in the work completed. Thank you for trusting us with your vehicle, and we look forward to your next visit!

February 25, 2026

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Employee Rating

People were really nice,but need to work on their communications. Make sure they know how to relay updates through messages,e-mail or phone calls. More

by ankdee2017
Recommend Dealer
Yes

Other Employees Tagged: Angel Otero

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Feb 26, 2026

Daytona Toyota responded

Thank you for taking the time to share your feedback. We’re glad to hear our team treated you well during your visit. That truly means a lot. At the same time, we understand how important clear and timely communication is. If you’d be open to sharing a bit more about what occurred, we’d value the opportunity to learn from it. Please feel free to reach out to Aaron Garcia at 386-255-7475 ext. 1702. We’d appreciate the chance to connect with you directly.

February 06, 2026

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Employee Rating

Efficient, friendly service always. Communicates problem(s) with vehicle and fixes; I leave with peace of mind. More

by BJCARPEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 09, 2026

Daytona Toyota responded

This is the best kind of compliment! Clear communication and solid work make all the difference, and we’re glad you felt well taken care of. Thanks for letting us handle the details so you can drive with confidence.

February 05, 2026

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Employee Rating

Easy to schedule, they already know what I needed, great warranty, and the new facility is absolutely fantastic More

by J.BIONDO0
Recommend Dealer
Yes

Other Employees Tagged: Angel Otero

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Feb 06, 2026

Daytona Toyota responded

Wow! What a solid visit all around. We’re glad the new facility and your vehicle warranty added to the experience. We are always here to mix a sprinkle of excitement to every service visit!

January 23, 2026

Dealership Rating
Employee Rating

The Service Department is well organized and staffed by pleasant Advisors. Mechanics appear to be well trained and mostly efficient. One should always check if tire valve cap and oil refill caps as are the More

by RAHMANIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2026

Daytona Toyota responded

Nothing beats a well-run pit stop with a friendly crew leading the way! Thanks for sharing your feedback. Our team will keep working to earn that fifth star next time!

January 15, 2026

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Quick and easy! Remodel looks great. Angel was very helpful and friendly. Operation is top notch More

by golfer1975
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2026

Daytona Toyota responded

That's the recipe for a perfect service visit! We are so happy to hear that you enjoyed our updated look! Our doors (and service bays) are always open for you next time you need us!

January 08, 2026

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Employee Rating

Great experience each time I’m in for service. Always great customer service during my visits More

by LATRISHASMITH81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker, Steve Robinson, Thomas Clark, John Murray, Emily Melanson, Mike Entrekin

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Jan 09, 2026

Daytona Toyota responded

Consistency matters, and it sounds like every visit delivers. Familiar faces and solid service make repeat trips effortless. We’ll keep raising the bar every time you stop by!

January 02, 2026

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Was not offered a complimentary car wash. No explanation of where the waiting area was located. More

by vialpane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 05, 2026

Daytona Toyota responded

Thank you for sharing this with us. Your experience helps us improve, and we appreciate you taking the time to let us know what we can do better. If you would like to discuss your visit further, please reach out to Aaron Garcia at 386-255-7475 ext. 1702, and he would be happy to help make your next visit go more smoothly.

December 30, 2025

Dealership Rating
Employee Rating

Been with them several years. Always understands my needs, and are prompt and efficient in their execution. More

by TBIRD124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2025

Daytona Toyota responded

We're proud to have you as a customer for all these years! Thank you for continuing to trust our team. Whenever you need maintenance or are ready for your next ride, we'd be happy to help!

December 29, 2025

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Employee Rating

Great service! Thank you so much, I love my personal service attendants. Thanks again, Angela Hilsenbeck More

by HILSENBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker, Steve Robinson, Thomas Clark, John Murray, Emily Melanson, Mike Entrekin

Report | Print
Dec 29, 2025

Daytona Toyota responded

We appreciate the feedback, Angela! Since we're always aiming high, we'd love to hear your thoughts on how we can make your next visit even better. Contact our team anytime and let us know how we can earn that fifth star!

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