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Angel Otero
Angel Otero at Daytona Toyota

Angel Otero

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

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4.6
815 Reviews

ANGEL OTERO 10 YEARS IN CAR BUSINESS I LIKE HELPING AND TALKING WITH GUESTS ABOUT THEIR VEHICLES. ON MY FREE TIME I ENJOY FISHING

Dealership Experience

6 yrs

Industry Experience

15 yrs, 5 mos

4.6

815 Reviews

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815 Reviews of Angel Otero

January 15, 2026

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Employee Rating

Quick and easy! Remodel looks great. Angel was very helpful and friendly. Operation is top notch More

by golfer1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2026

Daytona Toyota responded

That's the recipe for a perfect service visit! We are so happy to hear that you enjoyed our updated look! Our doors (and service bays) are always open for you next time you need us!

January 08, 2026

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Employee Rating

Great experience each time I’m in for service. Always great customer service during my visits More

by LATRISHASMITH81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker, Steve Robinson, Thomas Clark, John Murray, Emily Melanson, Mike Entrekin

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Jan 09, 2026

Daytona Toyota responded

Consistency matters, and it sounds like every visit delivers. Familiar faces and solid service make repeat trips effortless. We’ll keep raising the bar every time you stop by!

January 02, 2026

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Was not offered a complimentary car wash. No explanation of where the waiting area was located. More

by vialpane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 05, 2026

Daytona Toyota responded

Thank you for sharing this with us. Your experience helps us improve, and we appreciate you taking the time to let us know what we can do better. If you would like to discuss your visit further, please reach out to Aaron Garcia at 386-255-7475 ext. 1702, and he would be happy to help make your next visit go more smoothly.

December 30, 2025

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Employee Rating

Been with them several years. Always understands my needs, and are prompt and efficient in their execution. More

by TBIRD124
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2025

Daytona Toyota responded

We're proud to have you as a customer for all these years! Thank you for continuing to trust our team. Whenever you need maintenance or are ready for your next ride, we'd be happy to help!

December 29, 2025

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Great service! Thank you so much, I love my personal service attendants. Thanks again, Angela Hilsenbeck More

by HILSENBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker, Steve Robinson, Thomas Clark, John Murray, Emily Melanson, Mike Entrekin

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Dec 29, 2025

Daytona Toyota responded

We appreciate the feedback, Angela! Since we're always aiming high, we'd love to hear your thoughts on how we can make your next visit even better. Contact our team anytime and let us know how we can earn that fifth star!

December 20, 2025

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Employee Rating

Angel is my service advisor, always does an amazing job, super helpful and explains everything perfect! Thanks so much Angel for always providing a great experience!! More

by NIECEY3445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker , Ed Hess thank you so very much for always a fantastic job!!! You will be missed so much! Thank you for keeping us all safe with all your hard work and care for all these years!! You are always a true blessing to all!!! Lots of love and appreciation to you

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Dec 22, 2025

Daytona Toyota responded

Angel brings clarity and care to every visit. Clear explanations make all the difference. We’ll be sure she sees this!

December 10, 2025

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Employee Rating

Angel is a great service advisor…. I’ve been scheduling thru him for years . Always courteous and efficient and understanding the limits of what we choose to do each time. Highly reco More

by Tami4623819
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Dec 11, 2025

Daytona Toyota responded

Angel is one of those advisors who just gets it! We’re glad his consistency keeps you coming back year after year. Your vehicle is always in good hands with our team!

December 08, 2025

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Employee Rating

They are polite and answer every question. Keep me apprised of everything that they are doing. More

by JEAN.PATTERSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2025

Daytona Toyota responded

Thank you so much for acknowledging our team’s care and communication. Keeping you updated and comfortable through every step is precisely what we aim for. We appreciate the five stars and look forward to seeing you again!

November 20, 2025

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Employee Rating

Service is always great there. Angel is terrific - he always treats me well. I like the new service center set up. More

by Dgb24
Recommend Dealer
Yes

Other Employees Tagged: Angel Otero

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Nov 21, 2025

Daytona Toyota responded

Thanks for letting us know. We checked all the right boxes! Angel really is the best, and we are so glad he made your experience one to remember. We’re proud to be the service team you rely on.

November 10, 2025

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Employee Rating

During my visit to the new service department, I encountered a slightly less pleasant experience compared to my usual interactions with the service writer. Steve appeared somewhat agitated during my More

by M. Walker
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Robinson

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Nov 10, 2025

Daytona Toyota responded

Thank you for sharing your thoughtful feedback. We’re glad to hear that Angel made a positive impression with his professionalism and care. However, we’re disappointed to learn your interaction with another team member didn’t reflect the same standard. If you’d like to discuss your visit further, please contact Aaron Garcia at 386-255-7475, ext. 1702, so we can ensure every interaction is as positive as your first.

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