Angel Otero
Angel Otero at Daytona Toyota

Angel Otero | Page 68

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

Contact Me
4.6
846 Reviews

ANGEL OTERO 10 YEARS IN CAR BUSINESS I LIKE HELPING AND TALKING WITH GUESTS ABOUT THEIR VEHICLES. ON MY FREE TIME I ENJOY FISHING

Dealership Experience

6 yrs, 5 mos

Industry Experience

15 yrs, 10 mos

4.6

846 Reviews

Write a Review

846 Reviews of Angel Otero

June 18, 2021

Dealership Rating
Employee Rating

Always helpful and no pressure on suggested work. I appreciate that they identify repairs that need to be done but don’t apply pressure to get work done immediately. They leave it up to you to schedul More

by tasndakota0045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Murray

Jun 21, 2021

Daytona Toyota responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2021

Dealership Rating
Employee Rating

I googled my repair cost comparing dealers. My rear left axle seal was $ 100 more than the highest range I found. They also performed some free warranty recall work that I asked then not to if it would take More

by WNOSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 08, 2021

Daytona Toyota responded

Hello, we are sorry to hear you were less than satisfied with your recent service experience. If you would like to discuss further, please call our Service Director, Clifton, at 386-255-7573. Thank you for your feedback.

June 07, 2021

Dealership Rating
Employee Rating

Always do what what's needed and inform me if things need to be addressed and if can wait until the next service or does need to be done now. More

by G_ALBERT2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Daytona Toyota responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

June 04, 2021

Dealership Rating
Employee Rating

Had a fuel pump replaced because of a recall 8 days before leaving on vacation. The new fuel pump went bad and was able to make it to Daytona Toyota. They took the car right in and fixed it correctly. More

by dquinn38
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 07, 2021

Daytona Toyota responded

Happy we could help, thank you for the lovely review!

June 02, 2021

Dealership Rating
Employee Rating

Angel Otero promised good service and he delivered. Very happy with he outcome for my Toyota RAV4. I will return! I also appreciate getting the rental car while my car was being serviced. More

by WTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2021

Daytona Toyota responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

June 02, 2021

Dealership Rating
Employee Rating

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent More

by RDeLoach
Recommend Dealer
Yes
Jun 03, 2021

Daytona Toyota responded

We're thrilled you had an excellent experience, thanks for the 5-stars!

June 02, 2021

Dealership Rating
Employee Rating

I had a great experience at Daytona Toyota; this dealer has a wide array of caring personnel who guided me to and around the waiting room. The service department assigned me to the same service advisor as More

by Angel Agront
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emily Melanson

Jun 03, 2021

Daytona Toyota responded

Thanks for the wonderful recommendation, Angel! Let us know whenever we can be of service to you again!

June 02, 2021

Dealership Rating
Employee Rating

Everyone is very professional and willing to help with any issues! Recommendations are always beneficial! We wouldn't take our Toyota anywhere else! Great bunch! More

by Betsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Robinson

Jun 03, 2021

Daytona Toyota responded

Thanks for the 5-star feedback on our team, Betsy, we always appreciate it. Until next time, take care!

June 02, 2021

Dealership Rating
Employee Rating

Very reliable and friendly place! Professional and super nice staff ready to answer all the questions and make sure all service is delivered! Keep up the great work! More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2021

Daytona Toyota responded

Thank you for taking the time to leave us this 5-star review, Teresa. We hope to see you again!

June 01, 2021

Dealership Rating
Employee Rating

After 5 trips to Daytona Toyota they were finally able to fix my AC. Angel was great but the mechanics do sloppy work. They can't even tell when AC is cold or not. Broke the harness to my Sirius Satellite w More

by Bluidmerl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 03, 2021

Daytona Toyota responded

Hello, we are concerned to see this feedback and would appreciate the opportunity to talk more about your experience at Daytona Toyota. At a time that works best for you, please give our Service Director, Clifton Kinch at 386-255-7573. Thank you.

Jun 03, 2021

Bluidmerl responded

Ive called Mr. Klinch several times and can never get a hold of a live person. I've left my number on voicemail with no return calls. Ive also called and filed a complaint with the main Toyota Customer Service and got a case number. They did not follow up either! No one will return my calls! Yes my Truck is 7 years old but I bought it from this Dealership. Do you only take care of new Toyota purchasers?

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