Angel Rivera
Angel Rivera at Gary Rome Kia

Angel Rivera | Page 4

Service Advisor

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

4.8
42 Reviews
4.8

42 Reviews

Write a Review

42 Reviews of Angel Rivera

July 11, 2026

Dealership Rating
Employee Rating

Angel went above and beyond with his help. ...knowledgeable.... Easy to talk to....helpful....A keeper Your offer of water...coffee....popcorn every nice touch......makes you feel comfortable. More

by JAM123738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2026

Gary Rome Kia responded

Angel will be thrilled to hear that his expertise and friendly support made your visit pleasant. We’re happy the refreshments and waiting area added to your comfort during your Kia Forte service. Thank you for the 5-star rating; we look forward to assisting you again.

July 07, 2026

Dealership Rating
Employee Rating

Great Great all great syaff angel was great I think thats more than enough Awesome More

by usama77788
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Jul 07, 2026

Gary Rome Kia responded

We’re delighted to hear Angel and our team delivered an outstanding service visit for your EV9. Thank you for the enthusiastic feedback; we look forward to caring for your Kia again soon.

July 05, 2026

Dealership Rating
Employee Rating

Last oil change over 200 bucks with the forced oil additive and extra oil. This time 150 so did i get screwed last time ??? Twice i had repairs pushed on me and the told it will go in vehicle file . W More

by Eguerin68
Recommend Dealer
No

Other Employees Tagged: Angel Rivera

Jul 06, 2026

Gary Rome Kia responded

Thank you for your feedback. We're sorry to hear your recent experiences left you feeling this way. Service recommendations are based on your vehicle's condition and manufacturer guidelines, and any additional services are always optional. Oil change pricing can also vary depending on the type and quantity of oil your vehicle requires, as well as any additional services performed during the visit. We never want a customer to feel pressured or uncertain about the work recommended. We'd appreciate the opportunity to review your previous visits with you and address your concerns directly. Please reach out to our Service Manager Trisden 860-253-4753 at your earliest convenience.

July 05, 2026

Dealership Rating
Employee Rating

The service member was very professional and actively taught to put my car's and my needs front and center. My car was handled with car and given quality service. Looking forward to my next service appoi More

by MONICAABDULLAH
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Jul 05, 2026

Gary Rome Kia responded

It is wonderful to hear Angel provided professional service and prioritized your needs for your Kia Soul. We look forward to seeing you again at your next service appointment.

July 04, 2026

Dealership Rating
Employee Rating

Professional and polite. Vehicle was completed when promised. Angel checked in on me a couple of times which was nice. More

by JOHN33WILLIAMS
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Jul 04, 2026

Gary Rome Kia responded

Thank you for sharing your experience. We’re glad your Sportage Hybrid was completed on schedule and that Angel’s check-ins were helpful. We appreciate your trust in our team for your Kia service.

July 01, 2026

Dealership Rating
Employee Rating

Service reps were patient, willing to listen and understand my questions and concerns. Only reason I didn't give a 5 is because I think the service reps are lacking expertise in EV vehicles. They di More

by JEN.HUEIFEN
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Jul 01, 2026

Gary Rome Kia responded

Thank you for taking the time to share your feedback. We're glad to hear our service team was patient, listened to your concerns, and worked to assist you. We also appreciate your comments regarding EV expertise. As electric vehicles continue to evolve, we're committed to expanding our team's knowledge through ongoing training so we can provide the level of information and service our customers expect. Thank you for bringing this to our attention, and we hope to provide you with a 5-star experience on your next visit.

June 29, 2026

Dealership Rating
Employee Rating

Kaylin’s and the rest of the service department crew have been amazing! The care and support we get when we go in for service is outstanding!! More

by DMRUELL1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Jun 29, 2026

Gary Rome Kia responded

Kayliana and Angel in our service department are delighted to hear you experienced such outstanding care for your Kia Sorento. We appreciate your five-star rating and the confidence you’ve placed in us. We look forward to assisting you again soon.

June 27, 2026

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Employee Rating

Awesome! My Tellurides sun roof wouldn’t close. Rain was expected that night. They were able to get my car in that day and diagnosis the problem and will be o More

by Kkoist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2026

Gary Rome Kia responded

It’s great to know we could fit your Telluride in promptly before the rain. Angel appreciates your kind words about his communication and diligence during the diagnosis and part ordering. Enjoy a worry-free sunroof, and thanks for the five-star review!

June 26, 2026

Dealership Rating
Employee Rating

Angel is outstanding at his job! He communicates clearly, takes good care of his customers, and provides amazing customer service. More

by JacobKap
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Jun 26, 2026

Gary Rome Kia responded

Thank you for your kind words! We're thrilled to hear Angel provided such outstanding service. We appreciate your business and look forward to seeing you again!

June 25, 2026

Dealership Rating
Employee Rating

Very good service and very pleasant employees. I was able to get an appt quickly. Would highly recommend them. More

by ferraras5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Jun 25, 2026

Gary Rome Kia responded

Thank you for your kind words! We're glad you had a great experience and could get an appointment quickly. We appreciate your recommendation and look forward to seeing you again!

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