Angel Rivera
Angel Rivera at Gary Rome Kia

Angel Rivera | Page 5

Service Advisor

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

4.8
59 Reviews
4.8

59 Reviews

Write a Review

59 Reviews of Angel Rivera

July 24, 2026

Dealership Rating
Employee Rating

Brian boglish was my sales person . He made the process painless and was a real pleasure to work with. He took care of all my needs and put me in a great car. More

by BCS4_76
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Jul 24, 2026

Gary Rome Kia responded

Your 5 star rating made our day. Our sales team is delighted the purchase process was painless and that you’re enjoying your new Kia. Thank you for sharing your experience.

July 23, 2026

Dealership Rating
Employee Rating

Angel was extremely helpful as were the technicians They took care of everything that needed to be done More

by GQUINL6649
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Jul 23, 2026

Gary Rome Kia responded

It’s great to hear Angel and our technicians took care of everything your Kia Telluride needed. We appreciate you choosing us for service and look forward to your next visit.

July 22, 2026

Dealership Rating
Employee Rating

Thanks ? ? All right Great job by all and to all the good night . Kia is a great car More

by primodivo
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Jul 23, 2026

Gary Rome Kia responded

Thank you! We're glad you had a great experience. We appreciate your support and look forward to seeing you again!

July 22, 2026

Dealership Rating
Employee Rating

Angel was great. 4 stars since the oil change resulted in an improperly replaced cap and oil leak. Angel and the technicians fixed the problem after discovered the n More

by bowen.yuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Jul 23, 2026

Gary Rome Kia responded

Thank you for your feedback. We sincerely apologize for the issue with your oil change, but we're glad Angel and our team resolved it quickly. We appreciate your understanding and look forward to providing you with an even better experience at your next visit.

July 16, 2026

Dealership Rating
Employee Rating

Angel was very professional and quick on keeping me updated on my car repair And I will recommend Gary Rome Kia to all my friends More

by ALMERZ1
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Jul 16, 2026

Gary Rome Kia responded

Thank you for your kind words! We're glad Angel kept you updated and provided professional service. We truly appreciate your recommendation!

July 11, 2026

Dealership Rating
Employee Rating

Angel was quick with letting me know what my car needed. He replied promptly and my vehicle was done sooner than planned. More

by D-LAVELLI
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Jul 11, 2026

Gary Rome Kia responded

It’s great to know Angel provided timely guidance and kept you informed about your Kia’s needs. We’re glad your vehicle was ready even sooner than expected. Thanks for sharing your positive service experience.

July 11, 2026

Dealership Rating
Employee Rating

Bought my first Kia Forte here in 2011, my second in 2020 because I liked the car and the service. More

by suechips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Jul 11, 2026

Gary Rome Kia responded

We’re thrilled you chose a second Kia Forte after enjoying your first one. Thank you for trusting our service since 2011, and we look forward to assisting you again.

July 11, 2026

Dealership Rating
Employee Rating

Angel went above and beyond with his help. ...knowledgeable.... Easy to talk to....helpful....A keeper Your offer of water...coffee....popcorn every nice touch......makes you feel comfortable. More

by JAM123738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2026

Gary Rome Kia responded

Angel will be thrilled to hear that his expertise and friendly support made your visit pleasant. We’re happy the refreshments and waiting area added to your comfort during your Kia Forte service. Thank you for the 5-star rating; we look forward to assisting you again.

July 07, 2026

Dealership Rating
Employee Rating

Great Great all great syaff angel was great I think thats more than enough Awesome More

by usama77788
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Jul 07, 2026

Gary Rome Kia responded

We’re delighted to hear Angel and our team delivered an outstanding service visit for your EV9. Thank you for the enthusiastic feedback; we look forward to caring for your Kia again soon.

July 05, 2026

Dealership Rating
Employee Rating

Last oil change over 200 bucks with the forced oil additive and extra oil. This time 150 so did i get screwed last time ??? Twice i had repairs pushed on me and the told it will go in vehicle file . W More

by Eguerin68
Recommend Dealer
No

Other Employees Tagged: Angel Rivera

Jul 06, 2026

Gary Rome Kia responded

Thank you for your feedback. We're sorry to hear your recent experiences left you feeling this way. Service recommendations are based on your vehicle's condition and manufacturer guidelines, and any additional services are always optional. Oil change pricing can also vary depending on the type and quantity of oil your vehicle requires, as well as any additional services performed during the visit. We never want a customer to feel pressured or uncertain about the work recommended. We'd appreciate the opportunity to review your previous visits with you and address your concerns directly. Please reach out to our Service Manager Trisden 860-253-4753 at your earliest convenience.

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