Ann Hutchins
Ann Hutchins at Franklin Ford

Ann Hutchins

Service Advisor

Franklin Ford

175 East Central Street
Franklin, MA 02038

4.9
10 Reviews
4.9

10 Reviews

Write a Review

10 Reviews of Ann Hutchins

June 09, 2026

Dealership Rating
Employee Rating

Timely and good communication Work done as expected Would recommend going back again for other services More

by Wjsun7
Recommend Dealer
Yes

Other Employees Tagged: Ann Hutchins

Jun 09, 2026

Franklin Ford responded

Thank you for trusting us with your service needs! We are so glad that you had a great experience with Ann!

June 07, 2026

Dealership Rating
Employee Rating

Excellent service. Thanks! Don't get pushy with the survey. I am very happy geothermal Franklin ford. More

by jabbruzzese
Recommend Dealer
Yes

Other Employees Tagged: Ann Hutchins

Jun 08, 2026

Franklin Ford responded

Thank you for leaving us a review and trusting us with your vehicle!

June 06, 2026

Dealership Rating
Employee Rating

Personable, knowledgeable service team made for a fine experience Friendly staff throughout establishment makes for a more enjoyable visit while waiting for vehicle More

by LOUSOUSA
Recommend Dealer
Yes

Other Employees Tagged: Ann Hutchins

Jun 08, 2026

Franklin Ford responded

We are so glad that the Franklin Ford team took care of you during your visit. Thank you for trusting us with your vehicle!

June 06, 2026

Dealership Rating
Employee Rating

The service team is always professional and equally helpful. They day in touch and keep you updated. More

by guest.ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Barone , Bob

Jun 08, 2026

Franklin Ford responded

We are so glad that you had a great experience with Amanda and Ann. Thank you for trusting our team with your vehicle!

June 05, 2026

Dealership Rating
Employee Rating

Ann was very helpful and explained the process and was the reason for a pleasant experience. Still very unhappy with the sales part of Franklin Ford but and Ann was very nice More

by RBRESSLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

Franklin Ford responded

To whom it may concern, we are sorry to hear that there was an issue with sales but glad to hear Ann was able to make up for it! If you would care to share your feedback we would be glad to listen and see if we can do anything to reconcile it. Please call 781-62-4200 and ask for Dylan.

June 02, 2026

Dealership Rating
Employee Rating

Ann was a pleasure to work with as always. I highly recommend her to anyone looking for repairs More

by Brialexander89
Recommend Dealer
Yes

Other Employees Tagged: Ann Hutchins

Jun 02, 2026

Franklin Ford responded

We are so glad that you had a great experience with Ann! Thank you for taking the time to leave us a review!

June 02, 2026

Dealership Rating
Employee Rating

They are great with service. They always keep me up to date each step of the way when they have my car and what needs to be done. More

by MICHELLE@BLUESTORMS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Franklin Ford responded

Thank you for your review Michelle! We look forward to assisting you again in the future!

June 02, 2026

Dealership Rating
Employee Rating

Friendly and knowledgeable thank you didn’t have to wait long and part came in before they said it would More

by david.h.edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Franklin Ford responded

Thank you for leaving us a review David! We appreciate your patience and for trusting us to take care of you!

May 31, 2026

Dealership Rating
Employee Rating

Service and communication were both fantastic. Amanda was a pleasure to work with and a true asset to your team. More

by josh.pavao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Barone, Dave Sotherland

Jun 01, 2026

Franklin Ford responded

Thank you for leaving us a review Josh! We are so glad that you had a great experience with Amanda! We look forward to assisting you again in the future!

May 29, 2026

Dealership Rating
Employee Rating

Prompt and efficient. Could not have been better Additionally k Kept me informed of repair status More

by tinkthecat
Recommend Dealer
Yes

Other Employees Tagged: Ann Hutchins

May 29, 2026

Franklin Ford responded

Thank you for leaving us a review! We are so glad that you had a good experience with Ann!

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