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Ann Margaret Ross
Ann Margaret Ross
Master-Certified Sales Consultant
Mercedes-Benz of Naples
501 Airport Rd S
Naples, FL 34104
41 Reviews
Dealership Experience
23 yrs, 9 mos
Industry Experience
26 yrs, 11 mos
41 Reviews of Ann Margaret Ross
November 20, 2025
5/5 stars! Ann Margaret at Mercedes-Benz of Naples is a TRUE GEM! I recently had the pleasure of working with her, and I was blown away by her exceptional custo Ann Margaret at Mercedes-Benz of Naples is a TRUE GEM! I recently had the pleasure of working with her, and I was blown away by her exceptional customer service, expertise, and warm personality. She went above and beyond to ensure I found the perfect vehicle, making the entire experience feel personalized and stress-free. If you're looking for a seamless, enjoyable car-buying experience, look no further than Ann Margaret! She's a shining star at Mercedes-Benz of Naples #MercedesBenzOfNaples #AnnMargaret #CustomerServiceGoals More
by Nikki Kilgore
February 07, 2025
Ann Margaret was absolutely divine to work with. She got the exact car I was looking for at the Price point I was looking for. She was quick & efficient and I was driving off the lot the next day wi She got the exact car I was looking for at the Price point I was looking for. She was quick & efficient and I was driving off the lot the next day with my Beautiful new car!!! I highly recommend her…The BEST!!! More
by Melissanicoletta
December 12, 2023
My husband, myself and our daughter had an amazing experience with Mercedes-Benz of Naples. Josh was our salesman and he was extremely helpful in helping our daughter buy her first Mercedes. Josh was experience with Mercedes-Benz of Naples. Josh was our salesman and he was extremely helpful in helping our daughter buy her first Mercedes. Josh was very professional, knowledgable and really made the effort to make buying her car as smooth as possible, in fact everyone we worked with was super helpful and our daughter drove home in her dream car! More
by Melinda Kolar
Other Employees Tagged: Josh Koerner
October 02, 2023
This place is a disgrace and embarassment to the Mercedes brand. The only thing thay exceeds their lack of ethics, is their lack of professionalism. They sales people will misrepresent a car with absolutley brand. The only thing thay exceeds their lack of ethics, is their lack of professionalism. They sales people will misrepresent a car with absolutley no shame or care for doing it which will later be unapologetically defended by their used car manager Dirtrod Rees. More
by moodymonkey69
March 02, 2022
Leased & purchased a Mercedes here. One of the benefits was being able to bring the car in for a free car wash. Stopped by in February and was told they decided to stop offering car w One of the benefits was being able to bring the car in for a free car wash. Stopped by in February and was told they decided to stop offering car washes in February because of Covid even in your bought the car at MB Naples . Prior to February it wasn't a problem. More
by Brisky
March 21, 2021
Friendly staff,very professional and great customer service.. my sales representative was extremely helpful and listened to my concerns. Very happy with my new lease service.. my sales representative was extremely helpful and listened to my concerns. Very happy with my new lease More
by Lorrainehopes55
Other Employees Tagged: Tom Neglio, A drain Vilshanetskyy
February 11, 2021
We stopped into your dealership in search of leasing car. Everyone we encountered was professional and very pleasant. We did not feel pressured for leasing car. Your team has great customer service skills. Everyone we encountered was professional and very pleasant. We did not feel pressured for leasing car. Your team has great customer service skills. More
by Lorrainehopes55
Other Employees Tagged: Shannah Mallard, Tom Neglio, Andrian Vilshanetskyy
January 27, 2021
David, Jackie and Anne are the best. We love our AMG C65 and Naples MB! We look forward to our next purchase . Highest grades on all measures. and Naples MB! We look forward to our next purchase . Highest grades on all measures. More
by Dr. Joe
Other Employees Tagged: Jackie Dressman, Patrick Baffa , Tom Neglio
October 02, 2020
I purchased my 2017 E350 from Ms. Anne Margarite last December. The process was such a pleasure unlike most car purchase experiences. Anne has made the service experience just as easy for my husband an December. The process was such a pleasure unlike most car purchase experiences. Anne has made the service experience just as easy for my husband and I. More
by lyoumans
March 08, 2019
Another great experience! Once again our experience with Mercedes Benz of Naples was extraordinary! Ann Margaret Ross worked hard to find us the perfect E and every staff membe Once again our experience with Mercedes Benz of Naples was extraordinary! Ann Margaret Ross worked hard to find us the perfect E and every staff member we dealt with was professional, knowledgeable, and made the purchase delightful. Special kudos to Tom Neglio in finance for explaining everything clearly and concisely. My wife and I have purchased cars from this dealership before, so we know that future service visits with Jackie Dressman will be handled with the same care and professionalism that is the hallmark of Mercedes Benz of Naples. More
by hooryou
Other Employees Tagged: Jackie Dressman , Tom Neglio
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