Ann Morongell | Page 2
Lease Retention Specialist
DCH Montclair Acura
100 Bloomfield Ave.
Verona, NJ 07044
I have worked for the dealership since 2003 and reside in the area as well. We are all about customer service......connected to our community & beyond. Our friendly/honest staff is here to assist our clients and make their experience a pleasant one from start to finish! I take pride in knowing many of our customers & their families for years..... have watched their children grow & revisit us time & time again..... it's all about trust & respect here at 100 Bloomfield Ave. DCH Montclair Acura is comprised of a team of true professionals and I am proud to call myself one of them.
Read moreDealership Experience
21 yrs
Industry Experience
21 yrs
Specialties & Trainings
Customer Service/ Lease Specialist
32 Reviews
Write a Review32 Reviews of Ann Morongell
December 17, 2018
Bought used car I bought a used car December 16, 2018. I had a great experience. I was well prepared but did not have to spend hours negotiating. The entire staff I bought a used car December 16, 2018. I had a great experience. I was well prepared but did not have to spend hours negotiating. The entire staff was helpful. More
Other Employees Tagged: Barry Katz, Hamad Matari, Sean
December 13, 2018
Stress Free From Start to Finish I just leased my 3rd Acura with DCH Montclair Acura and for good reason. From start to finish, it was a stress free experience. Working with Walte I just leased my 3rd Acura with DCH Montclair Acura and for good reason. From start to finish, it was a stress free experience. Working with Walter was an absolute pleasure. He kept in touch for about 6 months in a friendly and professional manor, keeping me up to date with the car I was waiting for. I never once felt harassed as I have at other dealerships. When I walked into the dealership I was blown away by the updates they had undergone; it looks absolutely stunning. Everyone was super friendly, the showroom looks great, there was a cafe with complimentary drinks, and a lounge with WiFi, TV, & charging station which was super convenient. Although I was there to discuss numbers on the car I was interested in, Walter knew my budget and recommended several other cars and ran numbers for me to compare. He is extremely knowledgeable and reviewed the differences between all of them to be sure I chose the car that I was most comfortable with. Once I made my choice he reviewed all of the documents with me before signing, called my insurance for me, explained all of the features of the car for me, and showed me how to use them before I left. Walter is great at what he does and I am so thankful for his professionalism and help; the whole transaction was smooth and stress free. Although my interaction with Jaime was brief, he was also very helpful and answered any questions I had. I spoke to Ann Morongell quite a few times in the past few months as well, and she was very informative when Walter was not available and I had any questions. I would highly recommend this no-nonsense, knowledgeable, friendly team if you are planning on getting an Acura. More
Other Employees Tagged: Walter Goldman , Jaime Borja
December 07, 2018
Excellent I had a great experience. The guys were very helpful. They showed me all the steps, they were very professional. I had a great experience with the cu I had a great experience. The guys were very helpful. They showed me all the steps, they were very professional. I had a great experience with the customer service More
Other Employees Tagged: Lora Moore , Barry Katz, Hamad Matari
November 27, 2018
Well experienced knowlegeable staff in hand, step by step In Every purchase including this one, I’ve had many options, even though I limit myself to only brand specific authorized dealers. This is my 5 Th Acu In Every purchase including this one, I’ve had many options, even though I limit myself to only brand specific authorized dealers. This is my 5 Th Acura, since their first model year, and my relationship with DCH Montclair Acura goes back more than two decades. They are client focused, reasonable personnel that aim to offer a pleasant experience to the customer. Look for Tony (sales) and Hamad (financing, closings, and warrantie). DCH Acura’s Service team is also what the car needs. More
Other Employees Tagged: Victor Rodriguez , Latoya Davis, Christopher Huneycutt, Hamad Matari, Willie Soto, George Truchan
November 14, 2018
2019 ILX Been a customer since 1994. The car sells itself but the difference is the dealership. It's the second time I dealt with Harry Jones. Call him. Been a customer since 1994. The car sells itself but the difference is the dealership. It's the second time I dealt with Harry Jones. Call him. More
Other Employees Tagged: Harry Jones, Richard Morales , Jaime Borja, Richard Herndon Morales
October 11, 2018
First Time Buyer, Great Experience As a first time car buyer (through a dealership that is), I must say I was nervous. The team at DCH was absolutely amazing as they walked me through t As a first time car buyer (through a dealership that is), I must say I was nervous. The team at DCH was absolutely amazing as they walked me through the whole proccess. I will definetely reccomend my family and friends to search for their next vehicle at DCH More
Other Employees Tagged: Walter Goldman , Hamad Matari
June 26, 2018
Exceptional Service! Richard provided exceptional service while I was purchasing my new car. He answered all my questions and made me feel at ease. He went above and beyon Richard provided exceptional service while I was purchasing my new car. He answered all my questions and made me feel at ease. He went above and beyond to show me all the new features of the tech package I purchased. He was very professional and thorough during the entire process. I would highly recommend the dealership and to work with Richard again. I’ll definitely be coming back here due to the excellent costomer service by the entire staff!!! More
Other Employees Tagged: Richard Morales , Jaime Borja, Richard Herndon Morales
June 16, 2018
Lease 20 years of 💯service. Pleasant experience from purchasing leasing and services Had a great experience with Walter. All business friendly and acco 20 years of 💯service. Pleasant experience from purchasing leasing and services Had a great experience with Walter. All business friendly and accomplished Would recommend. Best dealership in the area More
Other Employees Tagged: Walter Goldman
June 02, 2018
Excellent Customer Service DCH Montclair Acura is a great dealership. Quick, knowledgable and get right to the point when it comes to pricing and offering good deals. There is DCH Montclair Acura is a great dealership. Quick, knowledgable and get right to the point when it comes to pricing and offering good deals. There is little need for negotiating as they give a fair price and even when I negotiated with them they got me the numbers I wanted. More
Other Employees Tagged: Walter Goldman, Annabel Galarza, Victor Rodriguez , Latoya Davis, Jose Lardizabal, Hamad Matari, Willie Soto
May 16, 2018
SO EXCITED TO DRIVE ALL SUMMER Thank you Annabel and Ann for helping make this car buying experience so simple. I came in expecting to just test drive but became so eager to leave w Thank you Annabel and Ann for helping make this car buying experience so simple. I came in expecting to just test drive but became so eager to leave with my new TLX. Annabel was very efficient and made my process quick and easy. Jaime handled my paper work with full detail. Loving my new ride! More
Other Employees Tagged: Annabel Galarza , Jaime Borja