Ann Smith
Ann Smith at Napleton's Valley Hyundai

Ann Smith

BDC Representative

Napleton's Valley Hyundai

4333 Ogden Ave.
Aurora, IL 60504

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74 Reviews
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74 Reviews

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74 Reviews of Ann Smith

February 16, 2026

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Employee Rating

Jordan Kabranov was great from start to finish - I would highly recommend him to anyone who is looking for a car More

by Jake
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

July 12, 2025

Dealership Rating
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Shout out to Cesar for helping me find my daughter a car. Cesar costumer service was top notch, you dont find that very often. What I loved most about this dealership everyone we encountered from manger to f More

by CindyB
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 14, 2025

Napleton's Valley Hyundai responded

Hi Cindyb, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to see you soon!

April 23, 2025

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By far the greatest experience I’ve had purchasing a vehicle!! The entire staff was personable and kind. Mike S. is committed to helping customers find their dream car, while providing extraordinary cus More

by charissa65
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike S. and Mohit S.

Apr 24, 2025

Napleton's Valley Hyundai responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2024

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one star because zero isn't an option. Had a deal in place and a time to pick up the set. we already had a bank check and insurance done for the car. what did they do instead of prepari More

by bobman50
Recommend Dealer
No
May 14, 2024

Napleton's Valley Hyundai responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would like to discuss your experience in more detail, please give us a call at (630) 851-2500 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

January 27, 2024

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Bought a used car and our sales person, Batoul was so kind. When we went to pick up the car and BUY it, we discovered the used car rep attached a lowjack and attached it to the price of the. we were ne More

by EP
Sales Price Transparency
Purchase Time
Recommend Dealer
No

December 07, 2023

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This was the worst dealership I dealt with when looking for a new car. Understating the price and lying to your face. Go anywhere but here for your nectar new car. More

by ffl1958
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Al Abbas

December 01, 2023

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Jordan was extremely knowledgeable about his product and carrying about what our needs and demands are. He made the process easy and flawless. More

by Ash
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Dec 14, 2023

Napleton's Valley Hyundai responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Napleton's Valley Hyundai so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

October 04, 2023

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Employee Rating

Friendly personnel. Courteous service. Love the Gong, after the sale! Better than ring da bell! More

by L.delm55
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Deb Campbell , Adam Liaromatis

Oct 06, 2023

Napleton's Valley Hyundai responded

Hi, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

April 06, 2023

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Excellent service from purchase to maintenance of your car. The very friendly workers are always willing to help you. More

by daniela.morales41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Anderson, Omar Colon , Dion Allen, Bryan Waggoner

Apr 07, 2023

Napleton's Valley Hyundai responded

Hi, thank you so much for sharing your recent experience with us, Daniela! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 11, 2023

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Employee Rating

Great experience from beginning to end. I even got a big RED bow on my new car. Definitely made a great experience out of my purchase. If anyone reads this go see Jose Serrano!!! More

by soobyjo12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2023

Napleton's Valley Hyundai responded

We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Thank you and welcome to the Napleton Family! Paul B Sales Manager

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