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AnnMarie Sedlack

Overview Reviews (75) Inventory (484)

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AnnMarie Sedlack

AnnMarie Sedlack | Page 6

Service Advisor

Hawk Chrysler Dodge Jeep Ram

7901 Roosevelt Rd
Forest Park, IL 60130

4.6

75 Reviews

4.6

75 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (75) Inventory (484)

75 Reviews of AnnMarie Sedlack

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November 15, 2024

Dealership Rating

Employee Rating

They're very professional. Took their time answering any questions I had. Service was fast. Took their time answering any questions I had. Service was fast. More

by Ismaelvelazquez504

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, Roger Esparaza, Javier Roman , Alicia Mccall

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Nov 18, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Ismael! We’re so happy to hear you had a great experience with our team. Providing professional and prompt service is our top priority, and we appreciate your feedback. Looking forward to assisting you again!

October 23, 2024

Dealership Rating

Employee Rating

My Service Advisor was on top of his game wish making sure I was able to get my vehicle repaired in a timely fashion. Definitely will continue utilizing Hawk for all my vehicle repair needs. Thank you sure I was able to get my vehicle repaired in a timely fashion. Definitely will continue utilizing Hawk for all my vehicle repair needs. Thank you Brandon and staff, you guys are great to work with. I definitely trust coming to Hawk! Would recommend them hands down. More

by Djmixx649MF

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Sweeney, Roger Esparaza , Heather Garcia

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Oct 25, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your review! We're thrilled to hear about your positive experience with Brandon and the team. Providing timely and trustworthy service is our priority, and your recommendation means the world to us. We look forward to assisting you with all your vehicle repair needs in the future!

August 12, 2024

Dealership Rating

Employee Rating

Great wonderful service Daniel the front desk employee was very helpful and respectful and very clear on what's going on was very helpful and respectful and very clear on what's going on More

by hermz_gmez1990

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, Roger Esparaza, Gary Hall, Javier Roman , Heather Garcia, Steve Klimara, Alicia Mccall

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Aug 13, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Hermz, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Daniel at the front desk. We strive to provide excellent service, and we're glad to hear that he was able to assist you effectively. We appreciate your feedback!

July 11, 2024

Dealership Rating

Employee Rating

Worst service. Placed on hold for over an hour each time I called, got charged for god knows what since no one will tell me or give me a receipt .im actively lookin Placed on hold for over an hour each time I called, got charged for god knows what since no one will tell me or give me a receipt .im actively looking for an attorney so I can file a lawsuit in small claims court. I felt I got scammed in the worst way. This place needs to be investigated More

by adlfintech

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, Roger Esparaza, Javier Roman , Alicia Mccall

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Jul 12, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your feedback with us. We are sorry to hear about your recent experience and apologize for any inconvenience this may have caused. We strive to provide excellent customer service, and take your feedback seriously. At a time that works best, please contact our GM at jimk@hawkcdj.com to hopefully learn more about your situation.

June 20, 2024

Dealership Rating

Employee Rating

Great place to get your car work on never had a problem friendly people always car repair shop my go to place friendly people always car repair shop my go to place More

by Stanr2011

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, Roger Esparaza, Javier Roman , Alicia Mccall

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Jun 21, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi, thanks for the great review and 5-stars! We appreciate your time and hope to see you again.

June 20, 2024

Dealership Rating

Employee Rating

Service department is terrible I was waiting for 5 hours to get my a/c diagnosed then charged $380 for a diagnostic. You can go to any other Jeep Dealer and diagnostic are at $180 then once I come to pick to get my a/c diagnosed then charged $380 for a diagnostic. You can go to any other Jeep Dealer and diagnostic are at $180 then once I come to pick up my vehicle it still took an hour for them to pull it out from the service department. Absolutely worst experience at a Mopar dealership ever. Highly Won’t Recommend More

by Tiny23

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, Roger Esparaza, Javier Roman , Alicia Mccall

Report | Print

Jun 21, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi, we're sorry to hear about your disappointing experience at our service department. We appreciate your feedback and will address this issue with our team to ensure better service in the future. Thank you for bringing this to our attention.

May 19, 2024

Dealership Rating

Employee Rating

I was very pleased with the service hawk gave me. Yes I will come back and continue getting service Yes I will come back and continue getting service More

by albertodiaz1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alicia Mccall

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May 20, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Alberto, thank you so much for your kind words! We're thrilled to hear that you were pleased with the service you received from Hawk. We look forward to welcoming you back and continuing to provide you with excellent service in the future!

May 02, 2024

Dealership Rating

Employee Rating

Worked with Annemarie in service. She was friendly and very professional and worked hard to resolve the issues with my Fiat. She was friendly and very professional and worked hard to resolve the issues with my Fiat. More

by sherrymagdic

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

May 03, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Sherry, thank you for sharing your positive experience with Annemarie in our service department. We are so glad to hear that she provided friendly and professional service while resolving the issues with your Fiat. We appreciate your feedback and look forward to serving you again in the future!

March 11, 2024

Dealership Rating

Employee Rating

The mechanic shop was very helpful getting the power steering cap out of engine, while they werwe changing the oil. steering cap out of engine, while they werwe changing the oil. More

by michael.leggett

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nelson Arroyo

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Mar 12, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Michael, thank you for taking the time to share your positive experience with us. We're glad to hear that our mechanic shop was able to help you with the power steering cap and oil change. We appreciate your feedback and look forward to serving you again in the future!

February 21, 2024

Dealership Rating

Employee Rating

Great customer service very satisfied with cost. My problems were fixed in a timely manner My problems were fixed in a timely manner More

by dwilliams1014

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, Roger Esparaza, Gary Hall , Heather Garcia, Mike Jannotta, Steve Klimara

Report | Print

Feb 22, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with our customer service team! We're thrilled to hear that we were able to resolve your issues in a timely manner and that you found our costs satisfactory. We appreciate your feedback and look forward to serving you again in the future!

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