Anna Cary | Page 4

Walser Buick GMC Roseville responded

Thank you for sharing your experience! We’re thrilled to hear that your salesperson kept you informed throughout the ordering process and went above and beyond to help set up your truck and explain all its features. Providing clear communication and exceptional service is what we strive for every day, and it’s great to know we delivered that for you. We truly appreciate your feedback and look forward to assisting you again in the future!

Walser Buick GMC Roseville responded

Thank you so much for the wonderful feedback! We’re glad to hear that our team delivered great problem‑solving, clear communication, and professional service from start to finish. It’s also great to know you enjoyed our waiting area and the overall speed of your visit. We truly appreciate you choosing us and look forward to helping you again whenever you need us.

Walser Buick GMC Roseville responded

Thank you for sharing your feedback. We’re very sorry to hear about your experience, especially with a vehicle that was just purchased. This is not the level of support or clarity we aim to provide, and we understand how frustrating this must have felt. We’d appreciate the chance to look into what happened and make things right. Please reach out to our General Manager Steve Tuschen 952-467-8633 so we can address this directly and work toward a better experience moving forward.

Walser Buick GMC Roseville responded

Thank you for the fantastic 5‑star review! We’re glad to hear our team handled your factory recall thoroughly and provided helpful service recommendations along the way. It’s great to know you found everyone pleasant, professional, and attentive to the details that matter. We truly appreciate your feedback and look forward to assisting you again!

Walser Buick GMC Roseville responded

"Thank you for the wonderful 5‑star review! We’re glad to hear you enjoy bringing your car to us and that our team continues to provide friendly, helpful service. It means a lot to know you trust us with your vehicle. We look forward to seeing you again!

Walser Buick GMC Roseville responded

Thank you for the 5‑star review! We’re glad to hear you had a great experience from start to finish and that the work was completed on time and at the quoted price. We appreciate your trust in us and look forward to helping you again in the future.

Walser Buick GMC Roseville responded

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and appreciate you bringing these concerns to our attention. It’s never our intention to make the process feel unclear or frustrating, and we understand how important transparency and customer choice are when it comes to financing options. We also regret that your service experience did not meet expectations. Your comments will be shared with our management team so we can address these issues and improve. If you’re willing, we’d appreciate the opportunity to discuss this further and make things right. Please reach out to us directly to our General Manager Steve Tuschen 952-467-8633

Walser Buick GMC Roseville responded

Thank you for the great review! We’re thrilled to hear we had the truck you were looking for and that Daniel made the process easy and pleasant. Providing helpful, stress-free service is what we strive for every day. We appreciate your business and look forward to helping you again in the future!

Walser Buick GMC Roseville responded

Thank you for the great review! We’re thrilled to hear you’d buy from us again—that means a lot. When you’re ready for that Terrain next year, we’ll be here to make the process just as smooth and enjoyable. We appreciate your business and look forward to helping you again in the future!

Walser Buick GMC Roseville responded

Thank you for the fantastic review! We’re thrilled to hear that your salesperson provided friendly, knowledgeable service with no pressure. It’s great to know you felt confident with your trade-in value and the price on your new vehicle—that’s exactly the experience we strive to deliver. We appreciate your business and look forward to serving you again in the future!