Anna Cary | Page 5

Walser Buick GMC Roseville responded

Thank you for sharing your experience! We’re glad to hear the online purchase process went smoothly and that our sales team made your visit pleasant. Driving four hours is a big commitment, and we truly appreciate you choosing us for your vehicle purchase. If there’s anything we can do to make your next experience a 5-star one, please let us know—we’d love the opportunity!

Walser Buick GMC Roseville responded

Thank you for the 5-star review! We’re happy to hear your transaction was smooth and quick—just the way you wanted it. Our team works hard to make the process efficient and hassle-free, and it’s gre

Walser Buick GMC Roseville responded

“Thank you for your 5-star review! We appreciate your patience while waiting for the parts, and we’re glad our team kept you informed and resolved the issue. Your trust means a lot to us, and we look forward to serving you again!”

Walser Buick GMC Roseville responded

Thank you so much for the fantastic review! We’re thrilled to hear that your service experience was quick and easy — that’s exactly what we strive for. It’s always a pleasure to serve you, and we’re grateful for your continued trust in our team.

Walser Buick GMC Roseville responded

Thank you for sharing your experience. I'm truly sorry to hear that we didn’t resolve your issue and that work was done against your instructions. That’s not the level of service we aim to provide, and I understand how frustrating this must have been. We’d appreciate the chance to make things right. If you’re willing, please reach out to Mike Trok Service Manager 651-604-1700 so we can better understand what happened and work toward a resolution. Your feedback helps us improve, and we hope to regain your trust.

Walser Buick GMC Roseville responded

Thank you so much for the 5-star review! We're thrilled to hear you feel well taken care of—that’s exactly what we strive for. Knowing you can trust us with your vehicle means the world, and we’re always here to keep things running smoothly. See you next time!

Walser Buick GMC Roseville responded

Thank you so much for your continued trust and loyalty! We’re honored that you’ve chosen Walser for not just one, but two vehicles in the past two years. Hearing that you're willing to make a 200+ mile round trip means the world to us—and it speaks volumes about our team’s commitment to delivering excellent sales and service. We truly appreciate you and look forward to welcoming you back for many miles to come!

Walser Buick GMC Roseville responded

Thank you for the fantastic 5-star review! We're so glad to hear your experience was courteous, timely, and that we fully resolved the issue. Your recommendation means a lot to us, and we look forward to helping you again whenever you need us!

Walser Buick GMC Roseville responded

Thanks so much for the 5-star review! We're thrilled to hear that our service team makes your maintenance visits smooth and efficient. Quick check-ins and fast turnarounds are exactly what we aim for—glad we hit the mark! We appreciate your trust and look forward to keeping you road-ready every time.

Walser Buick GMC Roseville responded

Thank you for your feedback. We're truly sorry to hear about your experience and understand how frustrating that situation must have been. It’s never our intention to be misleading or cause inconvenience, and we take your concerns seriously. We’d appreciate the opportunity to learn more and make things right—please feel free to reach out to us directly so we can better understand what happened and work toward a resolution. Please reach out to our General Manager Steve Tuschen 952-467-8633