Annette Coleman | Page 8

Annette and Mandal had great customer service. Our whole shopping experience went smoothly and quickly. I bought a used vehicle that had a cracked windshield. Mandal kindly replaced it for a new o Our whole shopping experience went smoothly and quickly. I bought a used vehicle that had a cracked windshield. Mandal kindly replaced it for a new one. It is used, which I have brought used many times before and never had problems with a vehicle as I have with this one. It started running hot a week after purchase date. I’ve already had to have the thermostat changed and now it is in the shop because when the AC is on it still runs hot. Mandal said they had this vehicle 58 days. I feel that this problem should’ve been fixed. It shows poor maintenance on Mandal. Even though Mandal has great people working for them. I have had enough frustration from this purchase with Mandal that I won’t be using them again. I understand that used vehicles have problems, but this quick after purchasing is very disappointing. More

by tasha.mallett Verified Customer Verified Customer

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All the staff works above and beyond to help with my purchase. Annette was very knowledgeable and went the extra mile to help me. An awesome experience with Mandal! purchase. Annette was very knowledgeable and went the extra mile to help me. An awesome experience with Mandal! More

by asatcher1 Verified Customer Verified Customer

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This is my 4th GMC truck. Annettte was the most knowledgeable sales person I’ve ever come across. It was the internet ad that drew me to the dealership, but it was Annette tha Annettte was the most knowledgeable sales person I’ve ever come across. It was the internet ad that drew me to the dealership, but it was Annette that closed the deal. My test drive was not only enjoyable, but Annette was the smooth talking commentator of the trucks features riding with me. I sensed no hard sale, no anxiousness, no pressure to buy, but full of knowledge and information that allowed me to make an informed decision without regret. I’ll be back within the next few months to to buy my wife a Terrain from Annette. In my 35 years of auto buying, this was the best experience I ever had. Patrick with a smile was a great negotiator.He negotiated my trade in good faith and gave me the numbers in good faith. Tony was a very nice and didn’t try to force warranties. He put all the numbers/ options before me. Actually my intention was to buy a warranty outside of the dealership. But after I talked to Tony about his wife’s experiences with car warranty damages and the cost of replacing windows & HT electronics I bought 2 out of the 3 warranties offered. And he was ok with that and didn’t try to force it. More

by j.payne Verified Customer Verified Customer

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Everyone was very nice and helpful. You could tell everyone enjoyed their jobs and it made the experience fun. You could tell everyone enjoyed their jobs and it made the experience fun. More

by JNNPWSTER Verified Customer Verified Customer

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When bought car was promised 6 free oil changes went in for 3rd this time and was told others expired when we were promised there was no expiration metioned we tried to contact Mr Tony about this and thus for 3rd this time and was told others expired when we were promised there was no expiration metioned we tried to contact Mr Tony about this and thus far no return call at all I must say this is not good business More

by JACKIEMELVAN Verified Customer Verified Customer

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This is the 2nd vehicle I have bought from Mandals and they always go above and beyond to make it happen. Annette and Tony were amazing at getting me what I wanted. A big shout out to the Mandals team! they always go above and beyond to make it happen. Annette and Tony were amazing at getting me what I wanted. A big shout out to the Mandals team! More

by megan20112 Verified Customer Verified Customer

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Everyone was nice and the services was great. Thanks for all the hard work y’all do. Thanks for all the hard work y’all do. More

by mlbegley123 Verified Customer Verified Customer

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Great experience purchasing through Mandal. Annette was a great salesperson and I never felt rushed or pressured through the process. Annette was a great salesperson and I never felt rushed or pressured through the process. More

by cadueitt Verified Customer Verified Customer

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Service was friendly and prompt compared to my other buying experiences elsewhere. Was easy to work together to come to an agreeable price and I’m pleased with my overall purchase. buying experiences elsewhere. Was easy to work together to come to an agreeable price and I’m pleased with my overall purchase. More

by reservs.tr Verified Customer Verified Customer

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Very pleased with the service. Was happy management negotiated the right price for the sale. Was happy management negotiated the right price for the sale. More

by yukon2459 Verified Customer Verified Customer

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