Annette Percival | Page 3

Very clean facility nice selection of vehicles staff is always helpful and friendly service is great as well always helpful and friendly service is great as well More

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First class dealership, simply the best! Ricky Bates was a outstanding salesman, the best car buying experience I have ever had! Ricky Bates was a outstanding salesman, the best car buying experience I have ever had! More

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Marilynn was our sales representative and she was amazing. She did a phenomenal job explaining every step of the process. She was very patient and cheerful,at all times. She was accommodating, reassu amazing. She did a phenomenal job explaining every step of the process. She was very patient and cheerful,at all times. She was accommodating, reassuring and true to her words. I felt comfortable with and not pressured to purchase a vehicle. Everyone made us feel comfortable and at ease. If I purchase another car I would definitely buy from you guys. You all keep every promise that you made to us and we appreciate you for that. Thanks Marilynn, when we get ready to purchase again, I will come looking for you. More

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We bought a 2022 Lincoln. AB our salesman was very knowledgeable and helpful. We were very impressed with the customer service and professional manner during the entire experi AB our salesman was very knowledgeable and helpful. We were very impressed with the customer service and professional manner during the entire experience. We would be very likely to recommend Parks and will be return customers. Thank you More

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This was my first visit without Tracy being there. Traci is no longer with the company. Traci referred me to Aiden. Aiden greeted me with a smile. He listen to what I had to say. Aiden was very profe Traci is no longer with the company. Traci referred me to Aiden. Aiden greeted me with a smile. He listen to what I had to say. Aiden was very professional and friendly. I told him Traci referred me to him and that he had big shoes to fill. I am sure Aiden will continue to give me the great service I received on this trip. Really nice young man. More

by AN2NETW Verified Customer Verified Customer

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I love this dealership. They are always very helpful and courteous. Also, they are always very professional. They are always very helpful and courteous. Also, they are always very professional. More

by BCPICKLESIMER Verified Customer Verified Customer

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Parks Lincoln sales agent Tom was the most helpful and courteous of agents! We had health issues during the period of this lease buy out, and helped us through it just so patiently! My wife and I are very courteous of agents! We had health issues during the period of this lease buy out, and helped us through it just so patiently! My wife and I are very grateful! Thank you Tom! More

by BIGMARK1942XL Verified Customer Verified Customer

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Have bought 5 vehicles here each time has been good four we’re new the last used treated the same on all no pressure or bull ———— ! we’re new the last used treated the same on all no pressure or bull ———— ! More

by LWILDER4 Verified Customer Verified Customer

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Expected more from a luxury car dealer. This was a used car dealership experience at best. Price negotiations all over the place. Was going to walk at least 4 times. Alot of wasted This was a used car dealership experience at best. Price negotiations all over the place. Was going to walk at least 4 times. Alot of wasted time. Little respect for my time. Sales rep was good but lost credibility as my interface based on games being played on price negotiation. SHOULD HAVE BEEN DONE and Out first afternoon. Took all day next day and most of day after that. Low ball on trade in. I should have waked then. Blamed low trade in value on prior dealership which I have a 15 year relationship with. All discredited by me with follow up as justification for low offer. Not starting off on a good foot with Parks compared to Lexus. We do not have high expectations from service dept going forward based on poor initial sales experience. XPLAN discount not represented in any negotiations. $2000 credit represented as something else. Price kept changing after agreed upon 10 hours before. At least 4 more price changes after agreed price. Price fluctuation was blamed on worksheet and this WAS NOT HELPFUL. Blaming the price sheet was NOT confirming. Delivery was not enjoyable as negotiation was such a debacle. Promised home delivery did not happen. Promised full tank of gas and had to ride with sales person after dealership was closed to fill up gas across the street after delivery. Car was washed but not clean. Windows smudged like a dirty rag was wiped quickly over them. Highly skeptical that Ceramic coating protection ($1800) was actually done. Paperwork "signing" that was to take an hour and took 5 hours. Orientation was rushed and frankly my wife and I were done by then on what was expected and promised to be a pleasant experience. Would avoid going to Parks to purchase another car. More

by RABASCAL Verified Customer Verified Customer

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Manny was helpful getting my car and everyone on the team was nice. I was explained clearly how to make my payments since this was my first time financing. Manny explained all the features in my car and how was nice. I was explained clearly how to make my payments since this was my first time financing. Manny explained all the features in my car and how to set up everything to my liking. When I get my next car it’ll be through Lincoln Longwood More

by TCAIN20 Verified Customer Verified Customer

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