Annie Lam | Page 28

I sent emails to a number of STL area dealers and the only one to respond was Annie Lam. She was always prompt and professional in her reply. She even made a point to meet me in person when I came to t only one to respond was Annie Lam. She was always prompt and professional in her reply. She even made a point to meet me in person when I came to the dealership. There I was introduced to Andrew Cohne. Andrew was extremely personable and very knowledgable about the vehicle. I was comfortable and never felt at a disadvantage. Our transaction went very smoothly and we left with a new car and we extremely satisfied. More

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Wow!! Just wanted to say how wonderful the service was from Jim Butler Kia. Annie was so fast with the internet quotes, which was soooo appreciative!! When dealing with buying a car over the internet, so from Jim Butler Kia. Annie was so fast with the internet quotes, which was soooo appreciative!! When dealing with buying a car over the internet, some other dealer ships were taking a few days to get back with me about my questions. Annie was back with us in minutes with not only answers to my questions, but other helpful info as well. When we finally came into the showroom, Andrew was unbelievably helpful. He took so much time to show us the Sorento we bought, and answer our questions. We felt that he was very honest with us. Never once did he tell us or promise something he didn't deliver on. I can't say that about some of the other dealer ships we visited. The next morning after the sale, Annie was calling (not emailing) us to see how everything was. When I had a questions about the car, Andrew was calling me not 10 minutes later with the Answer. I just wanted to say thanks to everyone at Jim Butler Kia. I would definitely recommend this dealership to anyone of my friends and family! More

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This dealership is doing it the right way. Everyone I talked to was friendly, informative, etc. No pressure...very relaxed. Even the other salespeople that I observed that I didn't work with were talki talked to was friendly, informative, etc. No pressure...very relaxed. Even the other salespeople that I observed that I didn't work with were talking to and treating customers with respect. With first hand experience of other dealers not doing those things, I can tell you it's appreciated. I'm glad I chose Butler Kia. Marvin was my salesperson after Annie brought me in via Internet Sales. Annie was great, getting everything quoted and setup in advance. Marvin made the final test drive and closing process very easy. He was extremely patient and attentive as we walked thru the buying process and just the setup of the nav system and other features in the car. He even offered to help me on his day off if I had questions today or any other day as I became acclimated with the new car. I definitely recommend this dealership to anyone looking at a Kia. More

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Working with these 2 gentlemen was an absolute pleasure! They were both very helpful, friendly and accommodating. Annie was great as well. I would most definitley recommend this dealership They were both very helpful, friendly and accommodating. Annie was great as well. I would most definitley recommend this dealership More

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My wife and I have been blown away by the overall package delivered by the new Kia Optima. Ever since they revamped their vision back in 2011, it has been impossible for me to find a better car for my needs delivered by the new Kia Optima. Ever since they revamped their vision back in 2011, it has been impossible for me to find a better car for my needs. Thanks to Mike, Justin, and the whole team for welcoming us into your "extended family" Sincerely, Ross N. Sandvoss More

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I love my kia optima!! Thanks to Annie and Mike, they were very helpful and nice :))) I would definitely recommend them to my family and friends! were very helpful and nice :))) I would definitely recommend them to my family and friends! More

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Wow! I have never had such a good experience with buying a vehicle. I called and set up an appointment, had a slight idea of what we wanted in mind, and wow did they go above and BEYOND my expectations to g a vehicle. I called and set up an appointment, had a slight idea of what we wanted in mind, and wow did they go above and BEYOND my expectations to get me and my family into the PERFECT car for us at the perfect price. We drove from across the river because of a few commercials we saw, and online reviews. They gave us every detail we needed, AND MORE. working with Mike Mclean was great. He lets us drive several cars, and accomodated us far beyond what I would have expected. Even went the extra mile and showed me every detail with my new car, and KNEW what he was talking about. Nothing beats a knowlegable salesman. Justin Johnson even gave us some advice on helping in our future, which was unexpected. Everyone at this dealership has been amazing. Will be buying my next vehicle with this dealership! WE LOVE OUR NEW FORTE! Thanks everyone! Alan and Brittany. More

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Mr. Wright was very helpful and very nice. We enjoyed working with him during the process. Annie was very nice and we also enjoyed working with her. working with him during the process. Annie was very nice and we also enjoyed working with her. More

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Great service beginning to end. I spoke with Annie Lam several timeson the phone. Andrew Cohen took over in the show room and was excellent. several timeson the phone. Andrew Cohen took over in the show room and was excellent. More

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I am VERY happy with my experience at JIM Butler! Every employee was kind, knowledgable, listened to my needs, and provided a car that exactly fit my needs. I've purchased 6 new cars in my life and this wa employee was kind, knowledgable, listened to my needs, and provided a car that exactly fit my needs. I've purchased 6 new cars in my life and this was the best dealership by far! Great job! More

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