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Anthony Baca

Overview Reviews (206)

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Anthony Baca

Anthony Baca | Page 10

Service Manager

Lexus of Santa Fe

6824 Cerrillos Road
Santa Fe, NM 87507

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4.9

206 Reviews

Overview Reviews (206)

Dealership Experience

7 yrs, 5 mos

Industry Experience

17 yrs, 5 mos

Languages Spoken

English

4.9

206 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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206 Reviews of Anthony Baca

October 18, 2024

Dealership Rating

Employee Rating

Service was top-notch and Ronald went over everything beforehand. I was surprised at how much everything costs nowadays beforehand. I was surprised at how much everything costs nowadays More

by gluten-baubles.04

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ronald.

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Oct 20, 2024 -

Lexus of Santa Fe responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 16, 2024

Dealership Rating

Employee Rating

Consistent, outstanding efficient trustworthy service. They tell me what the service will cost when a book the appointment, and assuming they find no unforeseen issues, that’s what I pay. Head and should They tell me what the service will cost when a book the appointment, and assuming they find no unforeseen issues, that’s what I pay. Head and shoulders above any other dealer in Santa Fe. More

by trow1sf

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 19, 2024 -

Lexus of Santa Fe responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

October 16, 2024

Dealership Rating

Employee Rating

Routine oil and filter change was quick and easy and the ca was washed too. Great dealership! ca was washed too. Great dealership! More

by charwhill

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 19, 2024 -

Lexus of Santa Fe responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 10, 2024

Dealership Rating

Employee Rating

Outstanding service Brian Brennan had superior customer service and a friendly and helpful manner. He also provided follow-up so that I knew the status of the service. service and a friendly and helpful manner. He also provided follow-up so that I knew the status of the service. More

by Max

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Brannan

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Oct 13, 2024 -

Lexus of Santa Fe responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 26, 2024

Dealership Rating

Employee Rating

Timely and efficient. Brandon does a great job!! They did my 5,000 mile check-up, reprogrammed my new key fab and provided an additional one for reserve. Brandon does a great job!! They did my 5,000 mile check-up, reprogrammed my new key fab and provided an additional one for reserve. More

by John Heaton

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon

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Sep 29, 2024 -

Lexus of Santa Fe responded

Hi John, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2024

Dealership Rating

Employee Rating

I trust my service manager and technitions in their recommendations and performing service correctly .. very trustworthy. recommendations and performing service correctly .. very trustworthy. More

by jrobinson

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Gray

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Sep 20, 2024 -

Lexus of Santa Fe responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2024

Dealership Rating

Employee Rating

I’ve recently started taking my vehicle in for service at the Santa Fe Lexus and have been very pleased with the service I’ve been receiving. the Santa Fe Lexus and have been very pleased with the service I’ve been receiving. More

by Yola

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian

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Sep 20, 2024 -

Lexus of Santa Fe responded

Hi Yola, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! We look forward to your next visit! Take care!

September 14, 2024

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Employee Rating

I had a warranty situation taken care of very efficiently. The service dept took good care of me & the car. efficiently. The service dept took good care of me & the car. More

by andersondr

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Workmanship

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Service Communication

Recommend Dealer

Yes

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Sep 15, 2024 -

Lexus of Santa Fe responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 06, 2024

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Employee Rating

My visit with Lexus today. . and especially Brian (Santa Fe) was exceptional. He helped get my issue fixed with excellent communication and kindness. I’ll always go back to . and especially Brian (Santa Fe) was exceptional. He helped get my issue fixed with excellent communication and kindness. I’ll always go back to Brian! More

by Joanaon

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Brian

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Sep 09, 2024 -

Lexus of Santa Fe responded

Hi Joanaon, thank you for your kind review; we are happy to pass along your comments to the Brian here at Lexus of Santa Fe! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2024

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Employee Rating

Very friendly staff. But the service department has continually failed to fix a problem that I've been in twice for. Each time they say that no problem exists yet the pro But the service department has continually failed to fix a problem that I've been in twice for. Each time they say that no problem exists yet the problem has not been fixed. Very frustrating. Now working with Lexus USA for possible help. More

by LSNYDERSF

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 07, 2024 -

Lexus of Santa Fe responded

LSNYDERSF, Thank you for informing me about your about your service experience. Please know that we are looking into your concerns, and will reach out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Josh Welch General Manager jwelch@group1auto.com