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Anthony Baca

Overview Reviews (207)

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Anthony Baca

Anthony Baca | Page 11

Service Manager

Lexus of Santa Fe

6824 Cerrillos Road
Santa Fe, NM 87507

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4.9

207 Reviews

Overview Reviews (207)

Dealership Experience

7 yrs, 5 mos

Industry Experience

17 yrs, 5 mos

Languages Spoken

English

4.9

207 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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207 Reviews of Anthony Baca

September 04, 2024

Dealership Rating

Employee Rating

Very friendly staff. But the service department has continually failed to fix a problem that I've been in twice for. Each time they say that no problem exists yet the pro But the service department has continually failed to fix a problem that I've been in twice for. Each time they say that no problem exists yet the problem has not been fixed. Very frustrating. Now working with Lexus USA for possible help. More

by LSNYDERSF

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 07, 2024 -

Lexus of Santa Fe responded

LSNYDERSF, Thank you for informing me about your about your service experience. Please know that we are looking into your concerns, and will reach out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Josh Welch General Manager jwelch@group1auto.com

August 16, 2024

Dealership Rating

Employee Rating

Very professional, friendly and great to work with. Car very clean when we left. Brian kept us up to date on service work Car very clean when we left. Brian kept us up to date on service work More

by raida.knapp

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Brannan

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Aug 18, 2024 -

Lexus of Santa Fe responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 10, 2024

Dealership Rating

Employee Rating

Excellent, especially Brian who always does a great job! Dealership is clean and attractive. Enjoyable. Dealership is clean and attractive. Enjoyable. More

by africaland1300

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 11, 2024 -

Lexus of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! We look forward to your next visit! Take care!

August 09, 2024

Dealership Rating

Employee Rating

Excellent service, quick, and Brian was fantastic. Great job all around and an incredible car. Great job all around and an incredible car. More

by Sethrf

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris J Ortega , Brian!

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Aug 11, 2024 -

Lexus of Santa Fe responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 06, 2024

Dealership Rating

Employee Rating

The dealership's service department is top notch. They went above and beyond to accommodate us considering we didn't have an appointment. The staff was very professional and personable. The facility They went above and beyond to accommodate us considering we didn't have an appointment. The staff was very professional and personable. The facility was immaculate and everything you would expect from a world-class luxury vehicle retail establishment. I highly recommend them. More

by Cosmo64

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 09, 2024 -

Lexus of Santa Fe responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2024

Dealership Rating

Employee Rating

This was my first experience and it was excellent! Brian Brannan provided exceptional service. I came to Lexus because I have known him for years and would trust no one else! Brian Brannan provided exceptional service. I came to Lexus because I have known him for years and would trust no one else! More

by margo.b108

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: BRIAN BRANNAN

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Aug 07, 2024 -

Lexus of Santa Fe responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2024

Dealership Rating

Employee Rating

Excellent and timely service provided by dealer. My batter for ES 350 was dead and they replaced it quickly. My batter for ES 350 was dead and they replaced it quickly. More

by aliaspp

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 30, 2024 -

Lexus of Santa Fe responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 13, 2024

Dealership Rating

Employee Rating

Brandon Gray did an excellent job of making sure that all my services were completed my services were completed More

by Wmay_2652

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Gray

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Jul 15, 2024 -

Lexus of Santa Fe responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2024

Dealership Rating

Employee Rating

The service staff was very helpful, knowledgeable and professional and kept me informed at every step. professional and kept me informed at every step. More

by mariarosa.cdebaca

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Curvin , Anthony Sorensen

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Jun 18, 2024 -

Lexus of Santa Fe responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2024

Dealership Rating

Employee Rating

Very responsive to my recall issues. Quick turnaround. Also was very happy with deer handling if purchase of my Lexus last June Quick turnaround. Also was very happy with deer handling if purchase of my Lexus last June More

by burnside

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ron

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Jun 16, 2024 -

Lexus of Santa Fe responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!