Anthony Baca
Anthony Baca at Lexus of Santa Fe

Anthony Baca | Page 12

Service Manager

Lexus of Santa Fe

6824 Cerrillos Road
Santa Fe, NM 87507

Contact Me
4.9
214 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

17 yrs, 7 mos

Languages Spoken

English English

4.9

214 Reviews

Write a Review

214 Reviews of Anthony Baca

August 09, 2024

Dealership Rating
Employee Rating

Excellent service, quick, and Brian was fantastic. Great job all around and an incredible car. More

by Sethrf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris J Ortega , Brian!

Aug 11, 2024

Lexus of Santa Fe responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 06, 2024

Dealership Rating
Employee Rating

The dealership's service department is top notch. They went above and beyond to accommodate us considering we didn't have an appointment. The staff was very professional and personable. The facility More

by Cosmo64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2024

Lexus of Santa Fe responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2024

Dealership Rating
Employee Rating

This was my first experience and it was excellent! Brian Brannan provided exceptional service. I came to Lexus because I have known him for years and would trust no one else! More

by margo.b108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BRIAN BRANNAN

Aug 07, 2024

Lexus of Santa Fe responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2024

Dealership Rating
Employee Rating

Excellent and timely service provided by dealer. My batter for ES 350 was dead and they replaced it quickly. More

by aliaspp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2024

Lexus of Santa Fe responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 13, 2024

Dealership Rating
Employee Rating

Brandon Gray did an excellent job of making sure that all my services were completed More

by Wmay_2652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Gray

Jul 15, 2024

Lexus of Santa Fe responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2024

Dealership Rating
Employee Rating

The service staff was very helpful, knowledgeable and professional and kept me informed at every step. More

by mariarosa.cdebaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Curvin , Anthony Sorensen

Jun 18, 2024

Lexus of Santa Fe responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2024

Dealership Rating
Employee Rating

Very responsive to my recall issues. Quick turnaround. Also was very happy with deer handling if purchase of my Lexus last June More

by burnside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron

Jun 16, 2024

Lexus of Santa Fe responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 01, 2024

Dealership Rating
Employee Rating

I usually don’t have a bad experience with them however, this time they had my friend waiting for two hours wouldn’t give a Loner on the phone called the lady Was rude and hung up on me More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

Lexus of Santa Fe responded

Jenn, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered while having to wait. I would like to make amends to regain your trust as a valued client. Please reach out to me using the contact information provide d. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Josh Welch General Manager jwelch@group1auto.com

May 31, 2024

Dealership Rating
Employee Rating

The dealership is 40 miles from home and everyone is so friendly and accommodating. I call Brandon when my car needs service and he is awesome! More

by Jortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Gray

Jun 02, 2024

Lexus of Santa Fe responded

Hello Jortega, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2024

Dealership Rating
Employee Rating

The man I worked with was very professional. satisfied except the car interior was not cleaned More

by Penne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Branden

May 25, 2024

Lexus of Santa Fe responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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