Anthony Baca
Anthony Baca at Lexus of Santa Fe

Anthony Baca | Page 12

Service Manager

Lexus of Santa Fe

6824 Cerrillos Road
Santa Fe, NM 87507

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4.9
207 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

17 yrs, 5 mos

Languages Spoken

English English

4.9

207 Reviews

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207 Reviews of Anthony Baca

June 01, 2024

Dealership Rating
Employee Rating

I usually don’t have a bad experience with them however, this time they had my friend waiting for two hours wouldn’t give a Loner on the phone called the lady Was rude and hung up on me More

by Jenn
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2024

Lexus of Santa Fe responded

Jenn, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered while having to wait. I would like to make amends to regain your trust as a valued client. Please reach out to me using the contact information provide d. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Josh Welch General Manager jwelch@group1auto.com

May 31, 2024

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The dealership is 40 miles from home and everyone is so friendly and accommodating. I call Brandon when my car needs service and he is awesome! More

by Jortega
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Gray

Jun 02, 2024

Lexus of Santa Fe responded

Hello Jortega, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2024

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The man I worked with was very professional. satisfied except the car interior was not cleaned More

by Penne
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Recommend Dealer
Yes

Other Employees Tagged: Branden

May 25, 2024

Lexus of Santa Fe responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 18, 2024

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Service agent was friendly and professional. Work was completed on time and efficiently. Discount was accepted without hassle. More

by jinxandbruce
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Workmanship
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Recommend Dealer
Yes
May 22, 2024

Lexus of Santa Fe responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 11, 2024

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The service technician was extremely polite, knowledgeable and professional. He kept me informed of progress and estimated completion and the work was completed on time. More

by Top 10 Sotheby’s Broker Team Nationwide
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Service Communication
Recommend Dealer
Yes
May 15, 2024

Lexus of Santa Fe responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 01, 2024

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Great customer service, prompt & nice follow up. Both service writers were informative and explained issue. More

by Info@deercrossingrvpark.com
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Gray

May 03, 2024

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 30, 2024

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They were Very professional, explained the repair situation in detail and great customer service! Thanks Andres & Kevin! More

by Attarah
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Service Communication
Recommend Dealer
Yes
May 02, 2024

Lexus of Santa Fe responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 30, 2024

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Today’s oil change and service was outstanding! ! The mechanic was absolutely fantastic!!! Everything was perfect and smooth. We also appreciated the car wash!!! More

by jane.hruska
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Recommend Dealer
Yes
May 03, 2024

Lexus of Santa Fe responded

That's fantastic to hear! We're thrilled that your oil change and service experience was outstanding, and that the mechanic did a fantastic job. It's great to know that everything went smoothly and that you also enjoyed the car wash.

April 25, 2024

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Service folks are very accommodating, knowledgeable, as well as good communicators. The sales people were helpful and low key, a useful trait. More

by jim3h
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Service Communication
Recommend Dealer
Yes
Apr 27, 2024

Lexus of Santa Fe responded

It's great to hear that both the service team and salespeople at our dealership have been so helpful and professional during your experiences! Accommodating, knowledge, and good communication are key qualities in service, while a low-key approach can make the sales process more comfortable and stress-free. Enjoy your new vehicle!

April 22, 2024

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Employee Rating

Prompt, friendly, Good work and offered a car wash with a smile when they were down one worker. More

by emcraig57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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