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Anthony Baca

Overview Reviews (232)

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Anthony Baca

Anthony Baca | Page 16

Service Manager

Lexus of Santa Fe

6824 Cerrillos Road
Santa Fe, NM 87507

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4.9

232 Reviews

Overview Reviews (232)

Dealership Experience

7 yrs, 11 mos

Industry Experience

17 yrs, 11 mos

Languages Spoken

English

4.9

232 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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232 Reviews of Anthony Baca

March 29, 2024

Dealership Rating

Employee Rating

Great customer service and caring team! Our service advisor was informative and caring and look forward to bringing my car back for service! Our service advisor was informative and caring and look forward to bringing my car back for service! More

by Lolabean01

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andres

Apr 04, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 28, 2024

Dealership Rating

Employee Rating

Excellent, gracious, and timely service, and I am treated like a real huma being, not a “number.” treated like a real huma being, not a “number.” More

by ivystern

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 03, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 28, 2024

Dealership Rating

Employee Rating

The dealership was very knowledgeable in every aspect of my needs. Andre Rodriguez was very polite and professional. my needs. Andre Rodriguez was very polite and professional. More

by Lexus

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andres Rodriguez

Apr 03, 2024 -

Lexus of Santa Fe responded

That's great to hear! We're glad that you found our dealership knowledgeable and that Andre provided you with polite and professional service. Thank you for choosing us!

March 28, 2024

Dealership Rating

Employee Rating

Friendly staff who take the time to meet your needs. At service appointment yesterday, staff took the time( almost 1/2 hour) to get my phone and Siri synced up properly. At service appointment yesterday, staff took the time( almost 1/2 hour) to get my phone and Siri synced up properly. More

by Sylvialamarpersonal

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andres. Also Another man whose name I did not get

Apr 03, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 20, 2024

Dealership Rating

Employee Rating

Very accommodating. Service was performed in a timely manner. Will continue to have dealer service my vehicle Service was performed in a timely manner. Will continue to have dealer service my vehicle More

by mgeller

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 22, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 12, 2024

Dealership Rating

Employee Rating

Always able to get appointment; pleasant and knowledgeable staff; work always done well. And I get a car wash too! knowledgeable staff; work always done well. And I get a car wash too! More

by mazzlev46

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 14, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear that you consistently have a positive experience with us! Providing excellent service and ensuring your satisfaction is our priority, and we're glad that our staff is pleasant and knowledgeable, appointments are easy to schedule, and the work is always done well. It's great to know that you also appreciate the complimentary car wash. Thank you for your kind words. We appreciate your loyalty and look forward to serving you again!

March 12, 2024

Dealership Rating

Employee Rating

First experience was great and only the second Lexus dealer ever utilized. Great service in a practical size operation. dealer ever utilized. Great service in a practical size operation. More

by Ron Martin

Service Price Transparency

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Recommend Dealer

Yes

Mar 14, 2024 -

Lexus of Santa Fe responded

We're delighted to hear that you had a great first experience with us! Providing excellent service in a practical and efficient manner is important to us, and we're glad to hear that we met your expectations. Thank you for choosing us as your Lexus dealer, and we look forward to serving you again in the future!

March 09, 2024

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Employee Rating

Great customer service, maintenance Dept. Always focuses on the customers needs. They deliver in a timely manner. Always focuses on the customers needs. They deliver in a timely manner. More

by christyarchuleta

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon

Mar 12, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 24, 2024

Dealership Rating

Employee Rating

They. Took effort beyond what could be expected to respond to a crises with my car while visiting Santa Fe . They did not just address the problem but even Took effort beyond what could be expected to respond to a crises with my car while visiting Santa Fe . They did not just address the problem but even repaired other existing problems. Brandon was great. More

by davidpettis

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon

Mar 02, 2024 -

Lexus of Santa Fe responded

It's great to hear that our dealership went above and beyond to respond to the crisis with your car while you were visiting Santa Fe. We're pleased to hear that Brandon provided great service. We appreciate your feedback and look forward to serving you again in the future!

February 23, 2024

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Employee Rating

The service is fast and they have very good snacks while you wait. It’s also nice to come out to a very clean car so I don’t mind waiting an hour for oil change. you wait. It’s also nice to come out to a very clean car so I don’t mind waiting an hour for oil change. More

by 4_the_shoe

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris J Ortega , Brandon gray,

Feb 26, 2024 -

Lexus of Santa Fe responded

It's great to hear that you had a positive experience with the fast service, good snacks, and clean car at the dealership. We appreciate your comments, and we hope to continue providing excellent service in the future. Safe travels!