Anthony Ketchum | Page 8

Great Experience I went to Szott Ford a day after leaving a Chrysler dealership in Fenton empty handed. When my fiance and I walked into Szott we were greeted right a I went to Szott Ford a day after leaving a Chrysler dealership in Fenton empty handed. When my fiance and I walked into Szott we were greeted right away by Jeff. Immediately, my fiance told me that he already was having a better experience than we just experienced at Chrysler the day before. Jeff was extremely friendly and accommodating. I wanted to turn in my old Nissan lease a few months early and get a new family sized car for around the same payments that I was paying on my Nissan - Jeff and Anthony worked together to make that happen. They walked us through everything at the signing and kept us involved at every part of the deal - letting us know what they were doing and what was going to happen. We walked out that day in a new whip and I am so thankful that we sat down at Jeff's desk. More

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Thank you Anthony and Tom for helping us find our new 2014 Escape! Smooth and fast transaction throughout. Thank you for taking the time to show us all of our new features we love it. Great value for t 2014 Escape! Smooth and fast transaction throughout. Thank you for taking the time to show us all of our new features we love it. Great value for the money. We are returning customers and will be doing business there again. Thanks again Alan & Colleen Soave More

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I love my new 2013 FORD EDGE!!!! I can't say enough about my positive, friendly experience from Anthony Ketchum and Nick Riley. They did an excellent job an made me feel welcomed. I did not feel rush about my positive, friendly experience from Anthony Ketchum and Nick Riley. They did an excellent job an made me feel welcomed. I did not feel rushed they explained everything to me an showed me how to used all the cars features. I will return an recommend friends and family. More

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My wife and I visited Szott Ford seeking a new F-150. We are on a middle class budget and, obviously, Ford doesn't give away these pickup trucks. We wanted to get the best deal possible while also getting a are on a middle class budget and, obviously, Ford doesn't give away these pickup trucks. We wanted to get the best deal possible while also getting a vehicle that had the options we desired. Jeff and Anthony were absolutely terrific. I told them clearly what we were seeking, my wife and I looked at a couple trucks and we loved the crew cab XLT. We figured it was a bit out of our budget and were prepared to take the STX instead; however, the guys worked with us and made it very reasonable for us to buy a nicer vehicle than we expected while staying in our budget range. We were thrilled with the customer service. Absolutely top notch. I have purchased numerous new cars in my life, and this was the first experience where I felt the employees were helping me get the most bang for my buck rather than trying to get the best profit possible out of the deal. Outstanding experience for our family, especially considering the guys worked with us and gave us $1,000 more money on our trade to close the deal. Honestly, they gave us every single cent our trade was worth, if not a few hundred dollars more. We have a beautiful new truck in our driveway and a payment that is very reasonable. Give this dealership a chance to earn your business, and let them know what you need to make the deal happen. We told them when we walked in that we wanted to take a new truck home "today"--as long as the deal made sense for us. They made that happen without a tense moment, even though we negotiated back and forth for a couple hours considering the different model trucks. Then as we were closing the deal, Anthony included the insurance on the wheels (which I asked him to exclude from the deal in order to save money) for us without charge. Awesome gesture on a relatively expensive vehicle (sticker price of $44,000). You just won't find that kind of service at most places. Great work, gentlemen. More

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I found a 2012 Ford Focus SEL on the internet and left a message that I was interested in this vehicle. The following morning, Sales Associate Nick Riley called me to let me know the car was still available message that I was interested in this vehicle. The following morning, Sales Associate Nick Riley called me to let me know the car was still available. He also gave me the location of the dealership and their hours of operation. Szotts Ford was over an hour drive from my house, but I was glad I made the drive. Nick was polite, professional and knowledgeable about cars. He went over every detail of the car with me and offered to let me inspect the CarFax report before letting me take it for a test drive. I decided to purchase the car on the spot. Anthony Ketchum (Finance Manager) went over some loan options with me, and within an hour I was driving my new car home. Anthony was also polite, professional and efficient. Thanks to Nick, Anthony and Szotts Ford, I got a great car at a good price and the whole process was quick and easy. Even though there's a Ford dealer a couple of miles from my home, next time I purchase a new car, I'm going to drive to Szotts Ford. Keep up the good work! More

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I have purchased my Last 3 vehicles from Anthony. He is the best in the business. I have also recommended several Family Members and friends and He always takes care of them. Its hard to find a professiona the best in the business. I have also recommended several Family Members and friends and He always takes care of them. Its hard to find a professional in this industry, Anthony is the best, do business with him! More

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My overall experience at Szott Ford can only be described as "AWESOME".!! The dealership location was very easy to find and once I arrived, the staff greeted me with a smile and true customer service. My s as "AWESOME".!! The dealership location was very easy to find and once I arrived, the staff greeted me with a smile and true customer service. My sales rep , Jason Skinner was not only "Professional". but he showed genuine concern for my situation. Jason was so frienclly and knowledgeable that he made my vehicle purchase virtually stress free!!. Along with Finance Manager, Anthony Ketchum, neither made me feel as though they were out to quote "just make a sale". There was none of the "shady, pushy" salesperson vibe going on at all!! My Pre-Owned, 2012 Ford Fusion, rides like a brand new car. I'm from Detroit and I will drive out to E. Holly Road for all of my future Ford vehicle purchases. Szott Ford gave me a fresh start!!! Also, Jason has contacted me via telephone and US mail to ensure that I am enjoying my vehicle and that I'm not having any problems "post" purchase. "REAL CUSTOMER SERVICE"!! "HIIGHLY RECOMMENDED!! More

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Satisfied with all aspects of purchasing a new vehicle from this dealership. The employees make you feel like your important. Will keep doing business with this Ford dealer from this dealership. The employees make you feel like your important. Will keep doing business with this Ford dealer More

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It was evident from my first phone conversation with Jeff Kelley that he was a pro. Never tried to push anything I didn't need or want. Got a better price on our new 2012 Explorer than I expected and I kno Kelley that he was a pro. Never tried to push anything I didn't need or want. Got a better price on our new 2012 Explorer than I expected and I know Jeff and the dealership is committed to service after the sale, which is what's most important. The same can be said for Anthony Ketchum. He's a pro. Very knowledgeable. It was a pleasure dealing with these guys at Szott Ford. What a pleasure to have this gem of a dealership in our back yard. Look forward to dealing with them in the future. I am not affiliated with anyone at Szott Ford. I just have 25 years experience buying Ford vehicles and I know quality when I see it. More

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This is my fourth car that I have purchased/leased from Szott. Anthony Ketchum is great! He has assisted me with all of my cars. This last lease Anthony was unbelievable! He helped me get into the escap Szott. Anthony Ketchum is great! He has assisted me with all of my cars. This last lease Anthony was unbelievable! He helped me get into the escape at a price I could afford. He even had someone drop off the escape that I was interested in at my home so I could test drive it. When I came in to sign the paperwork Dan Kittle assisted me. He was very friendly and easy to talk to as we were waiting for the car to get ready. The service department is also very helpful. Everyone that I have encountered at Szott Ford is very friendly. Everyone is willing to help in any way they can. I will never go anywhere else for my vehicle needs! I always recommend Szott if someone asks where to go to get a new Ford! Keep up the great work! More

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