Anthony Ketchum | Page 8

So glad we came here!! After checking out 2 other dealerships, we found the BEST deal on our 2015 Escape at Szott Ford. I'm so glad we decided to stop in. The staff was extr After checking out 2 other dealerships, we found the BEST deal on our 2015 Escape at Szott Ford. I'm so glad we decided to stop in. The staff was extremely professional, knowledgeable and friendly! They took care of our family and made us feel like we were their top priority. I would highly recommend this dealership! More

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Blown away with how happy I am From start to finish I was happy with my experience. I didn't even know a dealership would provide so much service and customer care. The atmosphere From start to finish I was happy with my experience. I didn't even know a dealership would provide so much service and customer care. The atmosphere was amazing, every one there was nice and had a smile. I didn't even know places like this existed anymore lol. Was this a movies set and when I left the director yelled cut and everyone was went back to being normal? Almost a too good to be true scenario. Looks like I will have to be driving Ford from here on out, even if I want another brand. This is the type of service response and treatment I want to get when dropping a lot of cash on something. The finance guy Anthony Ketchum (what kind of last name is that) was hilarious. I have only met one other person funnier than Anthony, and that's my buddy Eric why? He was easy to work with and made things easy enjoyable. Almost to the point I felt like I was going to over stay my welcome because the conversation never stopped. John Wayne Gabler made sure to make everything smooth as well. When you go there and you see these two names you are in for a good transaction. I honestly couldn't be happier, I have my nice Explorer Limited that I wanted and there were no hiccups. I'll be back, my Fiance is due for a vehicle. I finally found "My" dealership. I didn't know such a thing could even exist. More

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Amazing! I would highly recommend to anyone. My experience at Szott Ford was fantastic. Clay Rowland was my salesman and he was extremely knowledgeable, friendly, and helpful. Every request I mad My experience at Szott Ford was fantastic. Clay Rowland was my salesman and he was extremely knowledgeable, friendly, and helpful. Every request I made, he gladly met. Without me having to ask, Clay provided me with new floor mats, an extremely low interest rate, and told me everything I needed to know. Special thanks to Anthony Ketchum the finance manager for finding us a great rate and Randy Forsyth the used car manager for going above and beyond! It was quick and I was out the door with my car, license plate, registration, and title. I highly recommend Szott Ford and Clay Rowland is you are looking for a good deal, great service, and good cars. More

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First New Car Went in looking to buy my first new car out of college and just chose the first ford dealership that came up on Google. No pressure what so ever and g Went in looking to buy my first new car out of college and just chose the first ford dealership that came up on Google. No pressure what so ever and got to test drive as many vehicles as I wanted. Loved working with Mike on what my options were and he was great at keeping in touch with me and not being pushy. The financing went great and we worked out a plan so I could drive it home on Friday night to show off my brand new 2014 Fusion to everyone. As far as I'm concerned I would drive back down here no matter where I am located in the future to work with these guys and think I made a great choice not only in car but who I bought it from. More

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Excellent Customer Service My husband and I had visited several dealerships before going to Szott Ford in Holly. We are so very happy we decided to make the trip to this dealer My husband and I had visited several dealerships before going to Szott Ford in Holly. We are so very happy we decided to make the trip to this dealership. Charlie Carroll, Chris Boan, and Anthony Ketchum couldn't have been easier to work with. The environment was peaceful, laid back, yet very professional. They were friendly and knowledgeable. They offered us everything we wanted and then some. We had an extremely positive experience, and would recommend this dealership to anyone and everyone! Thanks Szott Ford! More

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Great Experience I went to Szott Ford a day after leaving a Chrysler dealership in Fenton empty handed. When my fiance and I walked into Szott we were greeted right a I went to Szott Ford a day after leaving a Chrysler dealership in Fenton empty handed. When my fiance and I walked into Szott we were greeted right away by Jeff. Immediately, my fiance told me that he already was having a better experience than we just experienced at Chrysler the day before. Jeff was extremely friendly and accommodating. I wanted to turn in my old Nissan lease a few months early and get a new family sized car for around the same payments that I was paying on my Nissan - Jeff and Anthony worked together to make that happen. They walked us through everything at the signing and kept us involved at every part of the deal - letting us know what they were doing and what was going to happen. We walked out that day in a new whip and I am so thankful that we sat down at Jeff's desk. More

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Thank you Anthony and Tom for helping us find our new 2014 Escape! Smooth and fast transaction throughout. Thank you for taking the time to show us all of our new features we love it. Great value for t 2014 Escape! Smooth and fast transaction throughout. Thank you for taking the time to show us all of our new features we love it. Great value for the money. We are returning customers and will be doing business there again. Thanks again Alan & Colleen Soave More

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I love my new 2013 FORD EDGE!!!! I can't say enough about my positive, friendly experience from Anthony Ketchum and Nick Riley. They did an excellent job an made me feel welcomed. I did not feel rush about my positive, friendly experience from Anthony Ketchum and Nick Riley. They did an excellent job an made me feel welcomed. I did not feel rushed they explained everything to me an showed me how to used all the cars features. I will return an recommend friends and family. More

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My wife and I visited Szott Ford seeking a new F-150. We are on a middle class budget and, obviously, Ford doesn't give away these pickup trucks. We wanted to get the best deal possible while also getting a are on a middle class budget and, obviously, Ford doesn't give away these pickup trucks. We wanted to get the best deal possible while also getting a vehicle that had the options we desired. Jeff and Anthony were absolutely terrific. I told them clearly what we were seeking, my wife and I looked at a couple trucks and we loved the crew cab XLT. We figured it was a bit out of our budget and were prepared to take the STX instead; however, the guys worked with us and made it very reasonable for us to buy a nicer vehicle than we expected while staying in our budget range. We were thrilled with the customer service. Absolutely top notch. I have purchased numerous new cars in my life, and this was the first experience where I felt the employees were helping me get the most bang for my buck rather than trying to get the best profit possible out of the deal. Outstanding experience for our family, especially considering the guys worked with us and gave us $1,000 more money on our trade to close the deal. Honestly, they gave us every single cent our trade was worth, if not a few hundred dollars more. We have a beautiful new truck in our driveway and a payment that is very reasonable. Give this dealership a chance to earn your business, and let them know what you need to make the deal happen. We told them when we walked in that we wanted to take a new truck home "today"--as long as the deal made sense for us. They made that happen without a tense moment, even though we negotiated back and forth for a couple hours considering the different model trucks. Then as we were closing the deal, Anthony included the insurance on the wheels (which I asked him to exclude from the deal in order to save money) for us without charge. Awesome gesture on a relatively expensive vehicle (sticker price of $44,000). You just won't find that kind of service at most places. Great work, gentlemen. More

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I found a 2012 Ford Focus SEL on the internet and left a message that I was interested in this vehicle. The following morning, Sales Associate Nick Riley called me to let me know the car was still available message that I was interested in this vehicle. The following morning, Sales Associate Nick Riley called me to let me know the car was still available. He also gave me the location of the dealership and their hours of operation. Szotts Ford was over an hour drive from my house, but I was glad I made the drive. Nick was polite, professional and knowledgeable about cars. He went over every detail of the car with me and offered to let me inspect the CarFax report before letting me take it for a test drive. I decided to purchase the car on the spot. Anthony Ketchum (Finance Manager) went over some loan options with me, and within an hour I was driving my new car home. Anthony was also polite, professional and efficient. Thanks to Nick, Anthony and Szotts Ford, I got a great car at a good price and the whole process was quick and easy. Even though there's a Ford dealer a couple of miles from my home, next time I purchase a new car, I'm going to drive to Szotts Ford. Keep up the good work! More

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