Anthony Santiago | Page 23

My Sales representative that Lawton CDJR was Alex Hadley. I was pleasantly surprised that there was no pressure whatsoever only a friendly discussion of my new vehicle requirements and budget consid Hadley. I was pleasantly surprised that there was no pressure whatsoever only a friendly discussion of my new vehicle requirements and budget considerations. Alex explain the various ram options available to meet my needs but by the time we finished he told me that he didn’t have a vehicle in his inventory like that at that moment. However after a couple of tedious hours with his sales manager they located my vehicle some 400 miles away at another dealership in Texas. The next morning Alex drove some 800 miles to pick up my ram truck and bring it back to Lawton.. He finished off his outstanding service by working the next morning, His day off to make sure my vehicle was ready for delivery. Chris Hendrix followed up with his superb explanation of the financial aspects of buying a new vehicle and financing. B On a final note, It was readily apparent that Anthony Santiago Is, in addition to a fine manager,a Transformational leader as evidenced by the smooth overall operation of his entire organization in a difficult Covid environment More

by stevedoerfel Verified Customer Verified Customer

Report | Print

The problem is with my 14 ram radio Jim Crawford and his technician did everything they could to Try and return my system to serviceability unfortunately it was just broken they expedited so I spent the min technician did everything they could to Try and return my system to serviceability unfortunately it was just broken they expedited so I spent the minimum a time of waiting and did everything they could to make me comfortable I just a first class operation from beginning to end thank you More

by stevedoerfel Verified Customer Verified Customer

Report | Print

Empty promises. Gave me a ‘we owe’ on a used truck and 4 weeks later it’s still not honored. Phone calls and repeated text messages and still no resolve. weeks later it’s still not honored. Phone calls and repeated text messages and still no resolve. More

Report | Print

Excellent friendly service. The sales team was exceptional and took a true interest in the customer. I was able to work with the team to leave with what i wanted exceptional and took a true interest in the customer. I was able to work with the team to leave with what i wanted More

by driley41593 Verified Customer Verified Customer

Report | Print

Mike Ward always taking care of me when it comes to getting a new car. Great service! Also the GM Anthony! Highly Recommended this place! getting a new car. Great service! Also the GM Anthony! Highly Recommended this place! More

by jesusgardner8 Verified Customer Verified Customer

Report | Print

team work was great ,they may the sale happen.Markett and Mr.Santigo made all work out great.Everyone did there part and work as a team to make us feel great. Mr.Santigo made all work out great.Everyone did there part and work as a team to make us feel great. More

by matthewmsantos01 Verified Customer Verified Customer

Report | Print

The people who helped me out at the dealership were friendly and nice. The truck was ready when I got back to pick it up. friendly and nice. The truck was ready when I got back to pick it up. More

by rayjohnson848 Verified Customer Verified Customer

Report | Print

Just RUN the other way. This place is beyond shady. I Just RUN the other way. This place is beyond shady. I have taken my 2017Jeep cherokee up there multiple times for for weird noises from my drive tr Just RUN the other way. This place is beyond shady. I have taken my 2017Jeep cherokee up there multiple times for for weird noises from my drive train. Only to be told no issues. Finally my rear axles started spinning grease everywhere. I bring it in to get it fixed. To be told I'm out of warranty. I tell them per their website and my owners manual, I have a drive train warranty till 60,000miles. They responded that even though thats true, that "Chrysler, Jeep, and Dodge" doesn't count it as drivetrain unless fluids touch it. Such as certain areas of the motor or the transmission. They said I would have to pay over $1,400 to fix it. Funny thing is I brought my jeep to Florida to get it fixed....seems like it was intact covered under warranty. You want work done go somewhere else! If their service department is this bad. I wonder how shady their sales? More

Report | Print

Great people and service. Always feel welcomed when I'm there. Easy texts letting me know my cars status throughout the day and was done in a timely manner. there. Easy texts letting me know my cars status throughout the day and was done in a timely manner. More

by GonzalezRicky1991 Verified Customer Verified Customer

Report | Print

The dealership was very helpful and got me into my favorite truck. They helped me get out of a lease that was not favorable for my family. favorite truck. They helped me get out of a lease that was not favorable for my family. More

by munroe.sean.d Verified Customer Verified Customer

Report | Print