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Anthony Serrano
Anthony Serrano at Elder Ford of Tampa

Anthony Serrano | Page 13

Sales Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.4
187 Reviews
4.4

187 Reviews

Write a Review

187 Reviews of Anthony Serrano

April 13, 2023

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Employee Rating

Enjoyed the purchase. Everyone involved was very attentive and helpful. I will recommend Elder Ford. More

by Toyota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Robo Rivera , DAMIAN IRETON

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Apr 28, 2023

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 13, 2023

Dealership Rating
Employee Rating

Elder Ford was the only dealership in the area offering posted discounts on vehicles without the typical bait-and-switch seen at other places. No haggling at the MSRP was a nice place to start, and the sa More

by ggeeppii
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: JAKOB ZAYAS

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Apr 28, 2023

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

April 11, 2023

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Employee Rating

Great dealership that values customer service and satisfaction as a way of business. I couldn’t be happier with the way I was treated and the value of my purchase. This is the fourth vehicle I have p More

by nick59sf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN DURAN

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Apr 28, 2023

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

April 07, 2023

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Employee Rating

Outstanding! They worked with me when I was needing a vehicle quickly and the price was the best around. More

by doklly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Pavelko , Baird King, Tyler

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Apr 27, 2023

Elder Ford of Tampa responded

Hi Doklly, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 04, 2023

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Employee Rating

Not very honest. Lied about return of the car. Sell car over 65% over asking don’t buy at elder ford. Ruined my credit. Don’t care about no one but money. I would tr More

by seiyababy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JASON HUNTER, Robert Torino, JAKOB ZAYAS

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Apr 06, 2023

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

Apr 06, 2023

seiyababy1 responded

Your team lied to me about the return of the car. They pushed the price from 25000 to 35000. Told me i had 30 to return the car. Told me there is no return, yet also they told my wife is a 3 day return. Know not that i did not want the car i just seened a better one. That cost a little more an i would have waited for it. The put a lot of unnecessary e penses on theoan. No one wanted to help me and my fa.ily when we got tnere. We was ignored for one our. So tell me you guys got paid why shuld i come talk you at the dealership. The only thing i comming there for is my free ouil change nothing more.

April 04, 2023

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Employee Rating

Service was súper from the beginning to the end. Best car shopping experience!! John made process very enjoyable. I’m very thank full!!! More

by Juan Acosta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Weicherding

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Apr 06, 2023

Elder Ford of Tampa responded

Hi Juan, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

April 04, 2023

Dealership Rating
Employee Rating

Very efficient and easy process, everything was taken care of and the vehicle was delivered to us. More

by HEGGEE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: DAMIAN IRETON

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Apr 06, 2023

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

March 29, 2023

Dealership Rating
Employee Rating

I’m not a fan of the 3500 fluff charge and now I’m working to get 599 back on the stupid driveway service thing. More

by derekblake23
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: JASON HUNTER

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Mar 31, 2023

Elder Ford of Tampa responded

Hello, thank you for taking the time out of your day to tell us about your experience. We would like the chance to talk to you further so please do call us at (813) 933-6571 at your earliest convenience so we can work with you to make this right. We hope to hear from you. Dan Sills General Manager Elder Ford of Tampa

March 27, 2023

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Employee Rating

Got a good price and was able to get the paperwork done quickly and politely More

by gregjohn247
Recommend Dealer
Yes

Other Employees Tagged: EDWIN LAZO, JAKOB ZAYAS

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Mar 30, 2023

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

March 26, 2023

Dealership Rating
Employee Rating

This dealership put aside car salesman attitude and were very professional no pressure. We loved it. More

by GARY97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ROBERT GONZALEZ, EDWIN LAZO

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Mar 29, 2023

Elder Ford of Tampa responded

Hi, thank you so much for your positive comments about Elder Ford of Tampa! Please let us know if there is anything else we can do for you; we are more than happy to help!

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