Anthony Stino

FOLLOW UP AFTER PURCHASE PLEASE NOTE WENT TO KOONS TOYOTA WESTMINSTER THURSDAY AROUND 1100 AM 2/9/2017===FOLLOW-UP AFTER RECEIVING A PHONE CALL FROM ANTHONY S PLEASE NOTE WENT TO KOONS TOYOTA WESTMINSTER THURSDAY AROUND 1100 AM 2/9/2017===FOLLOW-UP AFTER RECEIVING A PHONE CALL FROM ANTHONY STINO ABOUT THE 2008 FORD ESCAPE I PURCHASED. I HAD TO GET A SPARE KEY MADE,AND A MINOR FIX ON MY GEAR SHIFT INDICATOR--BULB WAS BURNED OUT AND RESIGN SOME PAPERWORK. WAS TAKEN CARE OF QUICKLY AND PROFESSIONALLY BY MATT HANDS,RON HOWARD AND ALSO ANTHONY STINO-A THUMBS UP TO ALL.THANK YOU. ALSO THEY TOPPED OFF MY GAS TANK. GREAT PEOPLE TO DEAL WITH. More

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Outstanding dealer I purchased a used Honda Pilot last Dec. 2016, was very satisfied with the customer service provided, Got a great deal from Tony Stino, and also trade I purchased a used Honda Pilot last Dec. 2016, was very satisfied with the customer service provided, Got a great deal from Tony Stino, and also traded-in my car. Would be back ...... More

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Great Experience I have purchased 6 new Toyotas from Koons In Westminster in the past. This was the first pre-owned car I purchased, RAV4, and it was a very pleasant I have purchased 6 new Toyotas from Koons In Westminster in the past. This was the first pre-owned car I purchased, RAV4, and it was a very pleasant experience. My daughter and I worked with Brian Gerber and he was awesome. He spent a lot of time with us and made us feel very comfortable. My daughter (who is 20) said "He is a really nice guy. I did not know care salesmen were so nice." I agreed 100%. If you are going to buy a pre-owned car from Koons ask for Brian Gerber. I used the internet to search for RAV4 vehicles within a 200 mile radius. Koons had the best value (lowest mileage, competitive price and best condition vehicle). The Koons staff makes you feel very comfortable when purchasing a car! If your in the market for a new or pre-owned Toyota, give them a try. You will not be disappointed. More

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Used Car Purchase/Cuddles to the entire Team The Used Car Team was passionate about making sure that as a client I was satisfied. Both, the Sales and Finance Department were eager to see that my The Used Car Team was passionate about making sure that as a client I was satisfied. Both, the Sales and Finance Department were eager to see that my interest, concerns were met. What really got my attention was how the finance officer worked really hard to keep within budget, with the addition of the piece of mind of not having to worry about repairs for "3 yrs. or 36,000 miles). I appreciate the personal touch. Thanks to the entire Team. Best regards, Roderick More

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Did the right thing, right away Steve Zwobot took swift action to fix a serious problem which arose on my daughter's recently purchased used car. He demonstrated Koons' principle tha Steve Zwobot took swift action to fix a serious problem which arose on my daughter's recently purchased used car. He demonstrated Koons' principle that the customer's problem is the dealer's problem, and took a long term relationship view with his professionalism and decision to do the right thing. He could have just said "too bad" and left my daughter to pay for a $1000+ repair, but instead ensured a quick and seamless resolution. More

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Tony has chosen the wrong profession I bought a 2012 Sienna at this dealer and now am in the process of purchasing a used car. I dealt all deal texting back with Matt, who was helpful. We I bought a 2012 Sienna at this dealer and now am in the process of purchasing a used car. I dealt all deal texting back with Matt, who was helpful. We finally arrived at a final cost and my husband and I arrived for a test drive. We were shuffled to a second person Roberto who contradicted what Matt had told us. He told us Toyota doesn't certify anymore. Finally Tony the service manager came out and told us Matt had given us a typo and the cost was not 11,200.00. So the best deal he could give was 12,200.00. He was extremely unprofessional. He said we came in thinking we were getting a 'steal'. I said actually I was negotiating what I felt was a fair price based on Kelly blue book values,etc. he handed the quote to one of his salesman and said put this deal in the shredder and basically dismissed us. I can promise that I will NEVER buy from this dealership again nor will I ever service my van there. I have never been treated with such disrespect. I live and work in this community as I am sure these people do as well. I am sure our paths will cross paths. Bad service Toyota. Shame on you. I will go back to Honda. More

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Great Customer Service My husband and I were helped by Tony Stino. We knew we wanted 4x4 but didnt know what type of vehicle. Tony let us test drive several vehicles until My husband and I were helped by Tony Stino. We knew we wanted 4x4 but didnt know what type of vehicle. Tony let us test drive several vehicles until we found the 2013 Pilot we bought. At the same time we were dealing with another dealership who was constantly calling and emailing several times a day. It was so refreshing to have Tony contact us just the right amount. Enough to keep us in the loop, but not overwhelming. It made our decision even easier to want to work with him. More

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Great Experience All of the employees that assisted with our vehicle purchase were unbelievably nice and made sure we got what we wanted at a great price. I am very pl All of the employees that assisted with our vehicle purchase were unbelievably nice and made sure we got what we wanted at a great price. I am very pleased. Thank you! More

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MY wife and I visited the dealership to trade our auto for another used vehicle. From the moment we walked into the location, we were greeted with a very pleasant and courteous staff, who were more than for another used vehicle. From the moment we walked into the location, we were greeted with a very pleasant and courteous staff, who were more than willing to answer our questions. Our experience was further enhanced with more than satisfactory trade value as well as financing terms. In our opinion, these fine people went above and beyond to help make our total experience nothing short of pleasant and positive. We highly recommend Koons Westminster to anyone seeking to purchase a new or pre-owned vehicle. More

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Went to look at the Mitsubishi Lancer Evo, once the guy Tony saw I was under 21 he seemed uninterested in showing me the car. Saying multiple times I might need to get my "Grammy" down to the dealership to Tony saw I was under 21 he seemed uninterested in showing me the car. Saying multiple times I might need to get my "Grammy" down to the dealership to sign because it might be out of my price range. The car was dead after only 3 days on the lot, grill was busted and stains on all the seats. Once I got in for the test drive (which was less than a quarter mile) he told me numerous times not to rev the engine too high claiming "You can do that after you buy it". To give you a background the Evo is a performance based car. The engine is the only reason it's worth 24k used. When I asked to reduce the price for the grill and the stains he said he would sell it for his price either to me or someone else. When I told him to call me in a couple months if they changed the price if it didn't sell, he cut me off half way through to tell me "it will sell and if not it's going to auction in 36 days" More

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