Matt Hands
Matt Hands at Koons Westminster Toyota

Matt Hands

Used Car Sales Consultant

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.2
23 Reviews

Matt Hands is an enthusiastic salesman who has been with Koons Toyota of Westminster for 6 years in counting. Although this is his first career in sales, he enjoys the job; the best part of working in the car business is seeing a happy customer! Matt currently lives with his fiance, his beautiful daughter and two dogs. His hobbies include working out, watching and playing sports. He is a home town fan of the Baltimore Ravens, the Baltimore Orioles and the Maryland Terps.

4.2

23 Reviews

Write a Review

23 Reviews of Matt Hands

September 15, 2026

Dealership Rating
Employee Rating

Clean facility, great staff and very knowledgeable. Financing guy was very good and explained everything. More

by Rgribble03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cecil Khan and Joanne Virgillo

Sep 19, 2026

Koons Westminster Toyota responded

We always appreciate positive reviews! Thank you, and happy motoring!

September 01, 2026

Dealership Rating
Employee Rating

Focused on pairing us with the vehicle options we wanted, had us zeroed in on the correct vehicle before we got to the dealership More

by monte132b
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sage Keft

Sep 06, 2026

Koons Westminster Toyota responded

Thank you monte132b! We hope to be of service to you again!

July 02, 2026

Dealership Rating
Employee Rating

This is my 7th Toyota purchase since 2004 and 3 since 2023 from Joanne Virgilio. She is very professional and always help you find the right vehicle for your needs and wants. She manages time efficiently More

by DLJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Harkins , Joanne Virgilio 5-Star

Jul 08, 2026

Koons Westminster Toyota responded

We always appreciate positive reviews! Thank you, and happy motoring!

Jul 08, 2026

Koons Westminster Toyota responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

Jul 09, 2026

Koons Westminster Toyota responded

Hello DLJ, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

June 26, 2026

Dealership Rating
Employee Rating

Dealership experience was great- from initial contact with Product Specialist Sage K. and working through the buying process with the Sales Manager and Finance Director, was hassle-free. They worked clos More

by esquadhq
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sage Kreft, Cecil Khan

June 12, 2026

Dealership Rating
Employee Rating

I’ve purchased several vehicles from Koons Toyota, the last being a Tundra, everything went well I got the deal I wanted, they treated me great. More

by dgridgely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Salesperson Katie Crook 5 stars

Jun 13, 2026

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

April 23, 2026

Dealership Rating
Employee Rating

Jeremy was wonderful through finance . He listens to you and what you are looking for . I have worked with him numerous times. I also enjoy my interaction with William he was wonderful and More

by bltober0601
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2026

Koons Westminster Toyota responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

February 21, 2026

Dealership Rating
Employee Rating

wish that both keyfobs worked and more than 83 miles to empty when i had to drive an hour + to get home but not going to cry about it ! More

by gregm10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Voelkel , Jeremy Bittler

Feb 23, 2026

Koons Westminster Toyota responded

gregm10, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

January 25, 2026

Dealership Rating
Employee Rating

Sales representatives were great, sales managers made it clear that since they weren't making much money on the sale, they weren't interested in providing good service. Bought a used car & the oil light cam More

by srpeltzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dan Harkins , Kyle Smith and Brice (don't have last name) were my salesmen- they were excellent. Their sales managers could take a lesson from them.

Jan 29, 2026

Koons Westminster Toyota responded

Thank you for bringing these issues to our attention. We apologize for any inconvenience and will address these concerns with our sales team. We aim to provide quality service and will work to ensure a better experience in the future. Thank you for choosing our dealership. Please feel free to reach out at 410-857-1400.

November 27, 2025

Dealership Rating
Employee Rating

Very friendly and helpful. They did not disappoint. Got me taken care in a timely mamner. More

by rickshewell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 24, 2024

Dealership Rating
Employee Rating

Extremely professional, courtesy, going out of their way, and patient. Answered all of my questions. More

by Patricia Ann Calobong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Voelkel

Apr 24, 2024

Koons Westminster Toyota responded

Hey Patricia! Thank you for taking the time to leave Koons Westminster Toyota a five-star review! We are happy to hear our team was courteous and ensured all your questions were answered.

Apr 24, 2024

Patricia Ann Calobong responded

Koons Westminster Toyota Apr 24, 2024 Patricia Ann Calobong Extremely professional, courtesy, going out of their way, and patient. Answered all of my questions.

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