Anthony Williams

I’d use this for Google and DealerRater: I was seriously considering purchasing a 2020 Jeep Grand Cherokee from Sears Imported Autos and unfortunately had a very disappointing experience. Becau seriously considering purchasing a 2020 Jeep Grand Cherokee from Sears Imported Autos and unfortunately had a very disappointing experience. Because the CARFAX showed significant engine work shortly before the vehicle was listed for sale, I asked for clarification and documentation before making the trip to the dealership. I believe those are reasonable questions when considering spending nearly $19,000 on a used vehicle. What concerned me was that I received conflicting information about the engine. I was initially told the engine had been rebuilt due to the previous owner’s lack of maintenance. I was later told that a replacement motor had been installed, and then again that the engine had been rebuilt. I was also told there is no warranty on the engine work, and the repair order documenting exactly what was done was not available for me to review. Throughout the process, I felt as though my questions were more of an inconvenience than those of a serious prospective buyer. At one point I was told that information was being gathered for me “in between clients.” When I later explained that the lack of documentation, conflicting information, and absence of a warranty were making me hesitant about the vehicle at its current price, the response I received included: “If the Jeep scares you, we have a lot of other vehicles that would fit your budget.” That response ultimately ended my interest in doing business with this dealership. I currently own a Jeep Grand Cherokee, and my previous vehicle was also a Jeep. The vehicle did not “scare” me. I was doing appropriate due diligence before making a significant purchase. I understand that a dealership may have a firm price, and I have no issue with that. My issue was the dismissive response to legitimate questions about major engine work and the overall customer service experience. I decided not only to pass on this particular vehicle, but not to pursue another vehicle through this dealership. More

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We couldn’t have asked for a better interaction than what took place at Sears Imports. Mr. Williams answered all of our questions and made selecting our new vehicle easy. The entire process from start to fin took place at Sears Imports. Mr. Williams answered all of our questions and made selecting our new vehicle easy. The entire process from start to finish was a pleasure. More

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It was a great experience working with Tony Williams. He was very knowledgeable and sold me my first Mercedes-Benz. I’d definitely recommend Tony to friends and families. He was very knowledgeable and sold me my first Mercedes-Benz. I’d definitely recommend Tony to friends and families. More

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Good customer service and environment. Tony seems like a genuine person and I love my car Tony seems like a genuine person and I love my car More

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Great experience with the entire team during this process and they made each step seamless for myself. Anthony was a true professional and communicates extremely well. Anthony was a pleasure to work with and and they made each step seamless for myself. Anthony was a true professional and communicates extremely well. Anthony was a pleasure to work with and I highly recommend working with him. More

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Sue and her team were amazing to work with. Very professional and efficient during the entire process. Very professional and efficient during the entire process. More

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We had a wonderful experience with Sears Imported Autos. From great customer service to purchasing my first vehicle. Tony spent a lot of time with our family and answered all our questions, he was very kind From great customer service to purchasing my first vehicle. Tony spent a lot of time with our family and answered all our questions, he was very kind and respectful. His happiness truly lies in the customers happiness. Thank you for a great experience! I will definitely recommend this place to my family and friends. More

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I had a wonderful experience with this dealership. From the moment I inquired about a vehicle, I was met with quick response time and wonderful communication. This continued throughout the buying proc From the moment I inquired about a vehicle, I was met with quick response time and wonderful communication. This continued throughout the buying process. I worked with Tony Williams who was not only a joy to work with but was an excellent communicator! He guided the process with professionalism and humor which is something I personally enjoy. More

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I stopped by the dealership without an appointment, knowing exactly what I was looking for in a new vehicle. Throughout the process, Tony never tried to upsell me or steer me away from my preferences, knowing exactly what I was looking for in a new vehicle. Throughout the process, Tony never tried to upsell me or steer me away from my preferences, even though I was considering vehicles at other dealerships. Instead, Tony took the time to listen, understand my needs, and provide thoughtful, insightful guidance that helped me make my decision with confidence and peace of mind. I’m grateful for the experience and very pleased with my purchase. I truly feel that I made the right choice and a great investment. More

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Tony was so kind and generous with his time. He was excited and encouraging to my son, who was purchasing his first car. He made the entire process truly enjoyable - a first for me, as someone w He was excited and encouraging to my son, who was purchasing his first car. He made the entire process truly enjoyable - a first for me, as someone who has purchased several cars over the years. Tony is a gem, and I hope he stays with your company long-term. More

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