Antonio Cancilla | Page 14

I take my 2001 Honda Accord to Finley dealership for service. Their prices are reasonable, and knowledge of Hondas is top-notch. service. Their prices are reasonable, and knowledge of Hondas is top-notch. More

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Thank you Antonio Casilla for the excellent skill and service you provide me and a good customer service 👍👍 service you provide me and a good customer service 👍👍 More

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I went to Findley Honda on 6/3/24 late in the AM for an oil change and to put a sunblock strip on the windshield and back window. I expected to get an appointment but was told by the Service Advisor(SA) th oil change and to put a sunblock strip on the windshield and back window. I expected to get an appointment but was told by the Service Advisor(SA) they could do it that day by 4PM. I said OK and agreed on the $287.08 price. Shortly before 4PM the SA called and said the car was done but more work was needed. If I wanted I could leave the car overnight and pick it up the next day. I declined and told the SA I was coming to pick up my car. When I arrived the SA handed me the paperwork and I paid the bill while he retrieved the car. I noticed the outside of the car was filthy and the inside windows were no better. While waiting for the car I looked at the paperwork and saw some of the things he wanted to do on my 2006 Civic that had 111,636 miles. fuel system service. cost $191.60 brake system fluid exchange cost $164.77 replace engine coolant. cost $170.51 replace plugs. cost $246.39 manual transmission service. cost $154.27 I told the SA I had those services performed at 100,000 miles by their dealership.He went back inside came out about 2 minutes later and said they had no record of it only some oil changes from the past. I went home checked my previous paperwork and the service I listed with the quoted price had been performed at 101,00 miles. If I told the SA to go ahead and do the work they recommended the bill would have been $3639.63 not including what I already paid. I expect a lot of businesses see a somewhat dimwitted senior citizen walking in the door. My advice don't be afraid to say NO until you get all the available information. More

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Thank you Antonio for helping me out with my Passport when it quit running. I appreciate all of your courtesy and accommodating me with a loaner while my car was being fixed. Antonio was extremely helpfu when it quit running. I appreciate all of your courtesy and accommodating me with a loaner while my car was being fixed. Antonio was extremely helpful and kept in communication with me the entire time. More

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As soon as I got into the line for an oil change, Antonio welcomed me with a smile and provided me with helpful and easy service. Thank you Antonio. welcomed me with a smile and provided me with helpful and easy service. Thank you Antonio. More

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Everyone there is always helpful, I'm never disappointed taking my car in for service, that I bought brand new back in 2012. :) taking my car in for service, that I bought brand new back in 2012. :) More

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Awesome guy to work with, he had my car done and ready as quick as possible. Will recommend him to anyone servicing from this dealer quick as possible. Will recommend him to anyone servicing from this dealer More

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My service representative, Antonio Cancilla was exceptionally skilled and helpful. My time spent at the dealership was minimal. All repairs were on time and properly performed. exceptionally skilled and helpful. My time spent at the dealership was minimal. All repairs were on time and properly performed. More

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Attentive to me and my situation to repair my Honda accord. Excellent follow up when completed accord. Excellent follow up when completed More

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Antonio is awesome. Very professional, knowledgeable and polite. Got the job done in less time than estimated. Thank you again for the help. Very professional, knowledgeable and polite. Got the job done in less time than estimated. Thank you again for the help. More

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