Antonio Watson
Antonio Watson at Ray Catena Audi Freehold
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Antonio Watson

Service Advisor

Ray Catena Audi Freehold

3561 U.S. 9
Freehold, NJ 07728

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14 Reviews
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14 Reviews

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14 Reviews of Antonio Watson

March 03, 2022

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Employee Rating

Arrived a little early for a scheduled recall appointment and my 2021 Q5 was immediately taken into the immaculate service department, where I met Tony Watson. After taking my information and telling how lo More

by maluvstoshop
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Mar 04, 2022

Ray Catena Audi Freehold responded

It's great to hear that Tony Watson was so helpful and you're pleased with everything. Thanks for sharing your kind remarks for our service team!

February 22, 2022

Dealership Rating
Employee Rating

Tony Watson my service mgr. Made room for me without an appointment because he pointed out the bubble in my tire and needed immediate attention. That he gave me and I was out wi More

by depletions
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 22, 2022

Ray Catena Audi Freehold responded

Thank you for telling us that Tony Watson was very helpful to you and he was able to alert you to an issue with your tire, and he fixed it promptly. Thanks again!

September 11, 2021

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Employee Rating

Perfect service as always—Tony on check in was outstanding, and Pete on pick-up as well. The loaner was great. All told, perfect service. More

by slstastney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Pete Roman

Sep 12, 2021

Ray Catena Audi Freehold responded

Thank you for sharing your kind remarks. It's wonderful to know that Tony was outstanding and Pete was a great help as well. We enjoy hearing that our team also provided you with a loaner and you received perfect service. Thanks again!

September 10, 2021

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Employee Rating

Tony had a smile when I first walked in. He was very professional and quickly had information on our vehicle on computer. He was very honest regarding my questions. 5 STARS ACCROSS THE BOARD!!! Richard More

by Moose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 11, 2021

Ray Catena Audi Freehold responded

It's great to hear that Tony was so professional and he greeted you warmly. We really enjoy hearing that he was able to answer your questions and you're pleased with everything. Thank you!

August 28, 2021

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Employee Rating

Great service for my Audi Q5. The team was very responsive in getting my SUV ready for a long trip to Colorado...thanks for the effort..bb More

by rblakeman144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 28, 2021

Ray Catena Audi Freehold responded

It's great to know that our team was very responsive and your SUV is ready for your long trip. Thanks for the terrific review.

August 27, 2021

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Employee Rating

I must compliment service advisor Tony Watson.He solved I must compliment service advisor Tony Watson. He solved my problem quickly and then spent extra time making sure I was comfortable with all of the f More

by Ellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 28, 2021

Ray Catena Audi Freehold responded

Thanks for sharing your feedback. It's wonderful to hear that Tony Watson was so helpful and he took the extra time to make sure you were comfortable with all our your Audi A6's features. Thanks for recommending him and we'll look forward to seeing you again.

February 18, 2021

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Employee Rating

Tony helped me with a repair for my 2016 Q5. He made sure the repair was covered by my CPO Warranty, set me up with a loaner vehicle and kept me informed throughout the process. Tony always goes above and b More

by jefmil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 19, 2021

Ray Catena Audi Freehold responded

We're very glad to hear that Tony went above and beyond to help! It's also a pleasure to know that you appreciate our service department, and we'll look forward to helping you again with any future needs.

February 05, 2021

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Employee Rating

Took my Audi A6 in with a flat tire and no heat in the cabin. Met Tony who set me up with a loaner car and I was off. Got an update call telling me the heat situation was covered under warranty and that More

by Mike L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 05, 2021

Ray Catena Audi Freehold responded

It's great to hear that Tony was so helpful and you were pleased with the great service you received. We're also glad to hear that you were provided with a loaner car and you received a call about your car repair needs, prior to service completion. It's also wonderful to know that Tony was able to help you save money and thanks for sharing your feedback.

December 05, 2020

Dealership Rating
Employee Rating

Excellent salesman Excellent GM Excellent Mgmt at front Excellent salesman Excellent GM Excellent Mgmt at front desk Very accommodating. Excellent communication skills No hassles My third Audi. More

by Hank josephs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kristen Tafuri, Daniel Alves, John Lazzaro, Mike Lopez , Richard Majewski

Dec 06, 2020

Ray Catena Audi Freehold responded

Thanks for telling us that our service department is accommodating and you appreciate our excellent team members, and thanks for choosing us for your 3rd Audi.

October 30, 2020

Dealership Rating
Employee Rating

Prompt service, eager to please, knowledgeable about the vehicles, makes sure the job gets done the way the customer wants or better. My car is still running like new. Enough said! More

by Picky customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Domenica DAndrea, John Lazzaro, Mike Lopez , Tony Watson

Oct 30, 2020

Ray Catena Audi Freehold responded

We are happy to hear about your great experience and we appreciate the wonderful feedback!

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