Aracelis Mendez
Aracelis Mendez at Lexus of Orange County

Aracelis Mendez | Page 11

Service Receptionist

Lexus of Orange County

3496 Route 6
Middletown, NY 10940

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165 Reviews
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165 Reviews

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165 Reviews of Aracelis Mendez

September 23, 2021

Dealership Rating
Employee Rating

Excellent, courteous, quick service. Work is done well, always has an eye out for what will be needed in the future and gives you a heads up. More

by BPETRUZZELLI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Sep 24, 2021

Lexus of Orange County responded

This is exactly the kind of service experience we aim to provide! Thank you for the excellent review and for taking your maintenance needs to Lexus of Orange County - we'll see you next time!

September 17, 2021

Dealership Rating
Employee Rating

I was there for service to be done. Chris was most helpful. He explained all the work being done and let me see for myself the repairs needed. More

by MJMUNGIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Sep 20, 2021

Lexus of Orange County responded

Thank you for the great review! We are thrilled to hear that Chris went above and beyond to assist with your vehicle and get the job done. Drive safely, and we hope to see you back at Lexus of Orange County!

September 08, 2021

Dealership Rating
Employee Rating

Great service. Knowledgeable staff. Sure wish the extended Maintence warranty went to at least 75,000 miles instead of 50,000. I barely finished paying for the car before a 750.00 maintenance bill.. More

by gail.rubini
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning, Adrian Galeas

Sep 09, 2021

Lexus of Orange County responded

Hi Gail - We appreciate the feedback you've provided us with. It is always our goal to provide our guests with exceptional care and do all we can to keep your vehicle running in top condition. We're glad our staff were able to provide you with all the information you needed during your recent visit to Lexus of Orange County and if there's anything else you need assistance with, we'd be happy to help!

September 02, 2021

Dealership Rating
Employee Rating

The dealership was accommodating. They were able to reschedule me when I needed. The service was quick and pleasant. I look forward to my next service appointment. More

by vicely29
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Sep 02, 2021

Lexus of Orange County responded

We're always happy to accommodate you when plans shift. It's great to hear that we kept your appointment efficient and that you're looking forward to your next service appointment! Thank you for confiding in Lexus of Orange County and we'll see you again soon!

August 26, 2021

Dealership Rating
Employee Rating

Christopher the service advisor is great! Always a pleasure to see him. He gets me in and out very quickly. Thank you again for your excellent service. More

by Michael T
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning, Adrian Galeas

Aug 27, 2021

Lexus of Orange County responded

We're glad to hear that Christopher has been such a great help to you, Michael! Thank you for the terrific feedback and for choosing Lexus of Orange County - we'll see you next time!

August 12, 2021

Dealership Rating
Employee Rating

Pleasant and professional service. Rescheduled from Thursday to Tuesday 3 times with no hassle, no problems. Nice...Loaner supplied, service done in very reasonable time. More

by TEIS4REAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Aug 12, 2021

Lexus of Orange County responded

Thank you for leaving us a 5 star rating! At Lexus of Orange County, we understand that sometimes the need to reschedule will arise and will do all we can to fit you in another time that works for you. We're pleased that your service was professional and efficient and hope the next time you're in need of service you'll reach out!

August 07, 2021

Dealership Rating
Employee Rating

It is always like coming home! Chris and Aracelis are just the best. Professional, courteous, efficient, down to earth and so friendly. This service department is what makes me always want to lease/buy More

by jo-ellen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Aug 08, 2021

Lexus of Orange County responded

Thank you for the all-around incredible review, Jo-Ellen - it means the world to all of us! We appreciate you trusting Lexus of Orange County with your business and hope to have the pleasure of working with you again soon. Take care!

August 06, 2021

Dealership Rating
Employee Rating

Amazing and very friendly. Didn’t feel pressured to get any service done that was not due. Very professional and easy to deal with. Will be returning More

by Mrsithier12
Recommend Dealer
Yes

Other Employees Tagged: Robert Stillman, Chris Nenning

Aug 06, 2021

Lexus of Orange County responded

We appreciate your positive review! At Lexus of Orange County, we want you to be in the driver's seat when it comes to scheduling service. We're so happy our professional and friendly staff left a great impression and we're thrilled that you'll be back! Thank you for your business and we'll see you next time!

June 08, 2021

Dealership Rating
Employee Rating

It is a pleasure when you have to bring your car in for any kind of service. The employees are friendly. You treat tyou more like a friend than a customer. More

by YEGIDIS
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Jun 09, 2021

Lexus of Orange County responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Orange County, and if you ever need anything else, don't hesitate to come back and see us again!

June 03, 2021

Dealership Rating
Employee Rating

Chris is the reason I go here he is great in service he treats me very fair and is great in the service department he is great More

by JLYDON0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Jun 03, 2021

Lexus of Orange County responded

Thank you for the great review! We are thrilled to hear that you had such a successful time working with Chris. Drive safely, and we hope to see you back at Lexus of Orange County!

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