Aracelis Mendez
Aracelis Mendez at Lexus of Orange County

Aracelis Mendez | Page 9

Service Receptionist

Lexus of Orange County

3496 Route 6
Middletown, NY 10940

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165 Reviews
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165 Reviews

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165 Reviews of Aracelis Mendez

February 17, 2022

Dealership Rating
Employee Rating

They were efficient in checking me in and were able to complete the work in the estimated time frame that they provided…plus my car was washed and vacuumed upon its return to me! More

by laurieorr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Feb 21, 2022

Lexus of Orange County responded

Hi Laurie, we were more than happy to provide you with efficient service during your visit. Come back again in the future!

February 10, 2022

Dealership Rating
Employee Rating

Excellent, prompt service & communication!! Lexus of Middletown takes great care of their customers & keeps us well informed! More

by optimus7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Feb 12, 2022

Lexus of Orange County responded

Hello, we appreciate your positive feedback. We strive to deliver excellent communication and prompt service to all of our customers. We look forward to seeing you again!

February 04, 2022

Dealership Rating
Employee Rating

I like to go to Middletown Lexus because as soon as I get there it’s feels like the waiting for you at the door. They take the car in and they let you know how long it’s take to the job that you go there More

by crnieves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Lexus of Orange County responded

Hello, we are pleased our team took care of you throughout your experience. Come see us again in the future!

February 01, 2022

Dealership Rating
Employee Rating

Stephan made the process so easy and without stress. Everyone was helpful, friendly and professional. More

by Dlsmithem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2022

Lexus of Orange County responded

Hello, we are pleased to hear your car buying experience with Stephen was made easy and our professional team was helpful and friendly. We look forward to working with you again!

January 21, 2022

Dealership Rating
Employee Rating

Prompt and courteous service. Comfortable waiting area. Vehicle and floor liners washed after being serviced. More

by TPR424
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Jan 21, 2022

Lexus of Orange County responded

We appreciate you taking the time to leave us positive feedback! We value our customer's opinions and look forward to welcoming you again!

January 12, 2022

Dealership Rating
Employee Rating

Professional and excellent service. I would highly recommend this dealership. The staff is courteous and friendly. More

by AC!
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Roscino, Chris Nenning

Jan 17, 2022

Lexus of Orange County responded

Thanks for the great review! We are so happy that our team was able to provide you with an excellent experience. We appreciate your recommendation!

January 10, 2022

Dealership Rating
Employee Rating

Friendly, excellent customer. On time. Great dealership to have your car serviced. A cozy arra to wait for your car ro be done. More

by JWINTER137
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Jan 11, 2022

Lexus of Orange County responded

Hello, we are pleased to have provided you with friendly and excellent customer service. We'll see you next time!

December 30, 2021

Dealership Rating
Employee Rating

Staff was very helpful and courteous, resolved my problem with minimum effort. Would definitely use agaun! More

by JMKAUF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Dec 30, 2021

Lexus of Orange County responded

Hello, it is great to hear you were taken care of by our courteous staff. We'll see you at your next visit!

December 27, 2021

Dealership Rating
Employee Rating

Amazing service as always. They are very professional and treat everyone with respect regardless to if you are driving a brand new Lexus or one that is 12 years old. More

by Mrsithier12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2021

Lexus of Orange County responded

Hi, we are happy to hear you received amazing service. We take pride in treating our customers and their vehicles with the utmost respect regardless! We look forward to seeing you again!

December 24, 2021

Dealership Rating
Employee Rating

Chris is always amazing the . Manager of service sorry forgot name also very accommodating and helpful. Customer service checkout lady also wonderful. Never an issue. Merry Christmas More

by TANYAANTHONY811
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning, David Lewis

Dec 28, 2021

Lexus of Orange County responded

Hi, thank you for the kind words regarding our team. We are happy to hear they were accommodating and amazing to work with. We are happy to help and look forward to your next visit!

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