My car was done in a timely manner Arcee explained
everything to me so I could understand
everything to me so I could understand
More
by SRE1936
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Aug 30, 2026 -
Nissan of Torrance responded
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We strive to provide timely and transparent service to all of our customers. Thank you for choosing Nissan of Torrance!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Fair & reasonable The vehicle required parts which have
been ordered . I was told the vehicle would be washed upon pick up & it was not .
been ordered . I was told the vehicle would be washed upon pick up & it was not .
More
by DRGIACALONE
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Aug 30, 2026 -
Nissan of Torrance responded
Thank you for sharing your experience! We apologize for the inconvenience with the vehicle wash and are glad to hear the necessary parts have been ordered.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Aug 31, 2026 -
DRGIACALONE responded
Please have R.C. Provide a date on the windshield replacement since it continues to be a visual hazard ! Thank you
Dr. Joseph A.Giacalone
I had an excellent experience working with Arcee at
Nissan Torrance. Arcee was professional, knowledgeable, patient, and genuinely committed to providing outstanding customer service. The entire proces
Nissan Torrance. Arcee was professional, knowledgeable, patient, and genuinely committed to providing outstanding customer service. The entire process was smooth and pleasant, and I truly appreciated the attention and care I received. Thank you, Arcee, for making my experience at Nissan Torrance such a positive one!
More
by 123livelifesmart
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Aug 30, 2026 -
Nissan of Torrance responded
Thank you for your kind words! We're so happy to hear that you had a great experience at Nissan Torrance with Arcee. Our team is dedicated to providing exceptional service and we're glad it made a positive impact on your visit. Come back anytime! Kind Regards, Elizabeth Reyes Customer Relations Manager
Understandable, explanations of what services were to be
completed When services were completed, I like the video showing me exactly what had been done
completed When services were completed, I like the video showing me exactly what had been done
More
by ZDEANZIM0
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Aug 30, 2026 -
Nissan of Torrance responded
Thank you for your positive review! We are thrilled to hear that our team was able to provide clear and thorough explanations of our services, and that you appreciated the video showcasing our completed work. We strive to exceed expectations, and we are grateful for your support.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
I’m very satisfied with your work.
You were kind, thorough, and paid great attention to detail.
You were kind, thorough, and paid great attention to detail.
More
by MYUNG JUN LEE
Verified Customer
Verified Customer
Service Price Transparency
Aug 22, 2026 -
Nissan of Torrance responded
Hello Myung, thank you for the wonderful review! We strive for excellence in customer satisfaction and we are thrilled to hear about your positive experience. Thank you for choosing Nissan of Torrance!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Arcee was very helpful.
Clearly the office was understaffed and he had a lot going on but he did a great job. Only problem was Nissan apparently sent a part that was not fun
Clearly the office was understaffed and he had a lot going on but he did a great job. Only problem was Nissan apparently sent a part that was not functioning so I had to have a rental car for almost a week which was very inconvenient, but other than that everything was great!
More
by RDUNBABIN
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Aug 27, 2026 -
Nissan of Torrance responded
Thank you for your kind words, and we apologize for any inconvenience caused by the delay in receiving the part from Nissan. We are thrilled to hear that Arcee provided excellent service despite the office being short-staffed. Your satisfaction and trust in our business are our top priorities. Thank you for choosing Nissan of Torrance. Kind Regards, Elizabeth Reyes Customer Relations Manager
The wait time had passed my 30 minutes.
I had to ask how much longer.
I had to ask how much longer.
More
by HUBERT.PHIL
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Aug 17, 2026 -
Nissan of Torrance responded
Thank you for your feedback! We apologize for the extended wait time and will take necessary steps to improve our efficiency. Your satisfaction is our top priority and we hope to provide you with a better experience in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager
Thorough service by dedicated professionals.
Clean, comfortable waiting area, and friendly employees. That's good enough.
Clean, comfortable waiting area, and friendly employees. That's good enough.
More
by ALEXANDRIA.HCKS
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Aug 17, 2026 -
Nissan of Torrance responded
Thank you for your review! We're thrilled to hear our team's dedication and a welcoming environment made for a great experience. We appreciate your support! Kind Regards, Elizabeth Reyes Customer Relations Manager
Excellent.
Great customer service, fast repair work and a great price. Was not pressured into repairs I did not need.
Great customer service, fast repair work and a great price. Was not pressured into repairs I did not need.
More
by KEVINCLIBURN
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Aug 17, 2026 -
Nissan of Torrance responded
Hello Kevin, thank you so much for your kind words! We're thrilled to hear about your positive experience with our customer service, fast repairs, and fair pricing. We always prioritize our customers' needs and never pressure them into unnecessary repairs. We hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
Arcee was very knowledgeable and took the time to
describe the Services that would be performed on my vehicle. He also insured to keep me updated of any additional time required to complete the job.
describe the Services that would be performed on my vehicle. He also insured to keep me updated of any additional time required to complete the job.
More
by MLV3131
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Aug 13, 2026 -
Nissan of Torrance responded
Thank you for taking the time to leave us a review! We are thrilled to hear that Arcee provided you with top-notch service and kept you updated throughout the process. We value your business and look forward to serving you again in the future.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Aug 11, 2026 -
MLV3131 responded
Arcee was very knowledgeable and took the time to describe the Services that would be performed on my vehicle. He also insured to keep me updated of any additional time required to complete the job.
Dealer Reviews
Cars for Sale
Dealer Log In
English
