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Arcee Cabacungan

Overview Reviews (64) Inventory (159)

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Arcee Cabacungan

Arcee Cabacungan | Page 4

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7

64 Reviews

Overview Reviews (64) Inventory (159)

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4.7

64 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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64 Reviews of Arcee Cabacungan

July 23, 2026

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Employee Rating

Very supportive and communicative. As well as very time efficient and helpful. Would definitely come here for service again. As well as very time efficient and helpful. Would definitely come here for service again. More

by SARACHOW888

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arcee Cabacungan

Jul 27, 2026 -

Nissan of Torrance responded

Hello Sara, thank you for the kind words! We strive to provide excellent support and communication while also being efficient and helpful. We look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 21, 2026

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Employee Rating

Customer service is great. I liked after changing oil washed my car. Great service provided. I liked after changing oil washed my car. Great service provided. More

by AZSAEEDI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Jul 23, 2026 -

Nissan of Torrance responded

Thank you for your positive feedback! We strive to provide exceptional customer service and we are glad you appreciated the complimentary car wash after your oil change. We look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 21, 2026

Dealership Rating

Employee Rating

Everyone was welcoming and friendly the moment you arrive; from the mechanic's to the customer service area. arrive; from the mechanic's to the customer service area. More

by kathy200119

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arcee Cabacungan

Jul 23, 2026 -

Nissan of Torrance responded

Thank you for the kind words! We pride ourselves on providing a warm and welcoming atmosphere for all of our customers. We're glad we were able to make your experience with us a great one. Come back and see us soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 21, 2026

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Employee Rating

Arcee and the whole team are great. I appreciate their humor, candor, and professionalism. Thanks Arcee! I appreciate their humor, candor, and professionalism. Thanks Arcee! More

by SeamusrRyan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Jul 22, 2026 -

Nissan of Torrance responded

Thank you so much for your kind words! We are thrilled to hear that you enjoyed your experience with Arcee and our team. It's always our goal to provide both entertainment and quality service for our clients. We look forward to working with you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 16, 2026

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Employee Rating

Arcee and the Nissan dealership was very helpful and competent- great pleasure to work with thank you competent- great pleasure to work with thank you More

by ALIWOODART

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 18, 2026 -

Nissan of Torrance responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with Arcee and our dealership. We pride ourselves on providing excellent service, and we are happy to have been able to assist you. Thank you for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 11, 2026

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Employee Rating

Arcee is very nice and professional but my experience with your location was horrific. I came in one day to look and cars to buy a new one and get a key replaced for my Murano. Made an appointment Wednes with your location was horrific. I came in one day to look and cars to buy a new one and get a key replaced for my Murano. Made an appointment Wednesday to come in Thursday morning. Then after 3 hours they said it's thr key and nothing internal on the car. Then we decided to get a new key programmed. After all that he said we don't have that key. After all that and $280, he said we don't have that key, a very common one, in stock. Then he said it would be another $600-$700 to get a key. So almost $1,000 for a key to be programmed seems insane. Also would have been another round trip costing a ton in gas. I was all set to buy a car there but will pass now. I found someone to buy and program a key for $200. First and last time I'll be at your location. Also said i needed over $5,000 in repairs. My mechanic said it was all false so that too. More

by ADELMANPRODUCTIONS

Verified Customer

Recommend Dealer

Other Employees Tagged: Arcee Cabacungan

Jul 15, 2026 -

Nissan of Torrance responded

Thank you for sharing your experience with us. We apologize for any inconvenience and miscommunication during your visit. Your satisfaction is important to us and we're glad to hear you found a solution for your key. We'd be happy to discuss your concerns further and ensure your next visit is a positive one.

July 08, 2026

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Employee Rating

Outstanding Professional and courteous experience Great job Helpful advice and knowledgeable. That's all That is all job Helpful advice and knowledgeable. That's all That is all More

by chosenlady15

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arcee Cabacungan

Jul 09, 2026 -

Nissan of Torrance responded

Thank you so much for your kind words! We strive to provide outstanding and professional service to all our customers, and we are thrilled to hear that you had a courteous experience. It was our pleasure to provide helpful advice and share our knowledge with you. Thank you for choosing Nissan of Torrance, and we look forward to working with you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 08, 2026

Dealership Rating

Employee Rating

Very quick and to the point and super kind Very respectable and knowledgeable. Took care of me respectable and knowledgeable. Took care of me More

by KACY.CROSS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arcee Cabacungan

Jul 11, 2026 -

Nissan of Torrance responded

Thank you for the kind words! Our team takes pride in providing quick and knowledgeable service while also being respectful and kind. We appreciate your support and hope to continue taking care of you in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 07, 2026

Dealership Rating

Employee Rating

You all did a good job fixing my problem after a repair job there and not trying to make me pay again. job there and not trying to make me pay again. More

by Vlee297

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 08, 2026 -

Nissan of Torrance responded

We're thrilled to hear that our team was able to resolve your issue without any additional costs. We always strive to provide the best service possible for our valued customers! Thank you for your kind words. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 04, 2026

Dealership Rating

Employee Rating

I'm don't feel confident that all rep's & technicians are totally familiar with all off the new technology in these new vehicles. I'm certain that I am not , I don't want vehicles that do the driving experie totally familiar with all off the new technology in these new vehicles. I'm certain that I am not , I don't want vehicles that do the driving experience for you . These new vehicles are turning drivers into morons !!! More

by DRGIACALONE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arcee Cabacungan

Jul 09, 2026 -

Nissan of Torrance responded

Thank you for your feedback. We understand your concerns and are constantly providing training to our reps and technicians to stay updated with the latest technology. Rest assured, your safety and satisfaction are our top priorities and we would never compromise on that. Our new vehicles are equipped with advanced features to enhance the driving experience, not replace it. Your satisfaction is important to us. Kind Regards, Elizabeth Reyes Customer Relations Manager

Jul 09, 2026 -

DRGIACALONE responded

I appreciate your most professional response and product loyalty. However, I’m 72 years old and have been driving since I’m 16 years old that’s 56 years of driving vehicles! I find your so called technical advancements to be more of a distraction than an assistance.That seems to be the lazy , brain dead world we currently live in, I don’t like it !Ten years from now if all vehicle assist functions are turned off will humans be able to drive ?

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