Arcee Cabacungan | Page 3

Fast, attentive, top notch customer service from the start to finish. No issues so far start to finish. No issues so far More

by CARLO.BONTIGAO Verified Customer Verified Customer

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Excelent Excelent with great attention and service information and accessible Friendliness and great service disposition information and accessible Friendliness and great service disposition More

by RENZOOM36 Verified Customer Verified Customer

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Quick, no haggling. Great working with Arcee, I would come back to work with him again. Great working with Arcee, I would come back to work with him again. More

by xscottyy Verified Customer Verified Customer

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Quick, no haggling. Great working with Arcee, I would come back to work with him again. Great working with Arcee, I would come back to work with him again. More

by xscottyy Verified Customer Verified Customer

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Quick, no haggling. Great working with Arcee, I would come back to work with him again. Great working with Arcee, I would come back to work with him again. More

by xscottyy Verified Customer Verified Customer

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Arcee went above and beyond to make me feel welcome and appreciated. He has a rare ability to make every customer feel special and truly listened to. His positive attitude, professionalism, and friendly pe appreciated. He has a rare ability to make every customer feel special and truly listened to. His positive attitude, professionalism, and friendly personality turned what could have been a routine service appointment into an outstanding customer experience. Employees like Arcee are the reason customers keep coming back. More

by CARBON-13 Verified Customer Verified Customer

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Horrible I am writing to express my disappointment with the customer service I received during my recent service appointment. I brought my vehicle in for service and was informed that the work would take a the customer service I received during my recent service appointment. I brought my vehicle in for service and was informed that the work would take approximately four hours to complete. The dealership arranged an Uber ride for me to return home while my vehicle was being serviced. After being home for about five hours, I received a call advising me that my vehicle was ready for pickup, although an additional part needed to be ordered and would arrive the following day. I acknowledged the update, and another Uber ride was arranged for me to return to the dealership and retrieve my vehicle. Unfortunately, the Uber driver passed my pickup location. When I contacted the driver, I was informed that the information they received indicated that the pickup location was the dealership itself rather than my home address. I immediately called the service department and explained the situation to a staff member because my service advisor was unavailable. I was told that my advisor would be notified and that another Uber ride would be arranged. I then waited approximately 45 minutes but never received confirmation of a new ride. I called the dealership again, requested to speak with my advisor, and was told he was unavailable. I then asked to speak with a manager and was informed that the manager had already left for the day and that there was no one available to assist me. After waiting more than an hour, my service advisor finally returned my call. I explained that I had been waiting outside for approximately 45 minutes for a replace More

by Ternitapatterson Verified Customer Verified Customer

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Communication unclear , didn't feel professional , overpriced , disappointed Waiting more than expected , poor communication , overpriced , lack of organization and not with the best interest of the c overpriced , disappointed Waiting more than expected , poor communication , overpriced , lack of organization and not with the best interest of the client , only about the dealership profit More

by Maira Verified Customer Verified Customer

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The service was top notch. Every question was answered and my concerns were quickly addressed in a professional manner. Excellent. I would not give 5, I would give 10+ scores. Every question was answered and my concerns were quickly addressed in a professional manner. Excellent. I would not give 5, I would give 10+ scores. More

by Juanjc0619 Verified Customer Verified Customer

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This was my first time working with Arcee. Me met me in the lot upon arrival. He also stayed in constant phone contact throughout the day. Me met me in the lot upon arrival. He also stayed in constant phone contact throughout the day. More

by ASHLEY.ALLEN Verified Customer Verified Customer

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