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Ariel Denio
Ariel Denio at Lawton Chrysler Jeep Dodge RAM

Ariel Denio | Page 17

Service Advisor

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.3
220 Reviews
4.3

220 Reviews

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220 Reviews of Ariel Denio

November 12, 2024

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Employee Rating

Great customer service , granted me a fair deal on my vehicle . Went above and beyond on getting me financed for the vehicle I wanted . Called me and texted about anything I had questions on immediately. More

by JSMITH4651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, David Adair, Todd Brown, Michael Butler , John Marchese, Zac Johnson

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Nov 13, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the wonderful feedback, J! We’re thrilled to hear that you had a positive experience and that we were able to assist you in getting the vehicle you wanted. Your satisfaction is our priority, and we’re glad we could help every step of the way. We appreciate your business!

November 06, 2024

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Employee Rating

The cost of parts, the cost of labor and the cost of shop fees. Paid way to much for what asked for! For future issues I will not go to the dealership and not buy my next truck there!!! More

by mcmanamamichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 19, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback mcmananamichael about your recent service visit to Lawton CJD. We value the business that we get from our customers and always want to be transparent with our pricing. We routinely complete market analysis to ensure our pricing is not out of line. We do hope you will give us a future opportunity to earn your business back. If you would like to discuss your experience further, please feel free to reach out. My direct line is 580-771-3339. Thank you, Todd Brown

October 31, 2024

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Employee Rating

Everything went great wit my services no problems or complications quick in fast thank you More

by jamallamar90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, Todd Brown, Barbara Lavendusky

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Nov 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thanks, jamallamar90! We're glad to hear everything went smoothly and quickly with your service. We appreciate you choosing us and look forward to helping you again!

October 31, 2024

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Employee Rating

It is what it is! The problem with most dealerships, you never know if they’re being legit or just trying to get more money out of you. More

by locogringo13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, Todd Brown , Johnathon Vissepo

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Nov 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your thoughts. We understand your concerns and strive to maintain transparency and trust in all our dealings. Your feedback is valuable, and we're here to address any questions or concerns you may have.

October 30, 2024

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Employee Rating

The dealership is okay. But the communication gap between depts lack. At least One recall was completed.. More

by tiptoema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We apologize for the communication issues and appreciate your patience. We're glad we could complete at least one recall, and we’ll work on improving our coordination moving forward.

October 30, 2024

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Employee Rating

I came in for a flat tire. They told me 1-2 days wait until my new tire came in. 5 days later, I called and my tire was never even ordered! I had to wait another 5+ days for a More

by Shelby.koontz13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 06, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing this, Shelby. We apologize for the delay and the lack of follow-up on your order—it’s clear we fell short here. We’re committed to improving our communication and customer care to prevent this from happening again. Please let us know if there’s anything we can do to assist you further.

October 25, 2024

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Employee Rating

I am very happy with this dealership. The staff was friendly and knowledgeable, and their goal was to get things done quickly. More

by Chagrif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, David Adair, James McElmurry, Todd Brown, Michael Butler , John Marchese, Mario Joseph Santos

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Oct 25, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team. We look forward to serving you again! 🚗😊

October 24, 2024

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Employee Rating

Some confusion at the beginning but everything was cleared up and finished flawlessly without issues! Thanks More

by kyle.c.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your understanding, Kyle! We're glad everything was resolved and that your experience ended on a high note. We appreciate your feedback! 😊🚗

October 23, 2024

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Employee Rating

Job was done as promised, work was quality. Details about job were expressed well. Parts took a little longer than I expected to be delivered. Repair work was done promptly and out as promised. More

by kaytee86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, Todd Brown, Barbara Lavendusky

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Oct 24, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad the repair met your expectations and was completed on time. We appreciate your patience with the parts delivery and look forward to serving you again!

October 20, 2024

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Employee Rating

Awesome. . they check my airbags and seatbelt.I didnt wsit muxh longer to be the next More

by sarahmae.pettigrew1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, Todd Brown, Barbara Lavendusky

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Oct 21, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Sarah Mae! We're glad to hear your airbag and seatbelt check went smoothly and that your wait time was short. We appreciate your feedback!

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