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Arin Robeson

Overview Reviews (90)

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Arin Robeson

Arin Robeson | Page 7

Sales Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.0

90 Reviews

4.0

90 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (90)

Dealership Experience

5 yrs, 8 mos

Languages Spoken

English

90 Reviews of Arin Robeson

Write a Review

June 30, 2024

Dealership Rating

Employee Rating

The best car buying experience we have had yet. Arin definitely has our business for any car purchase in our family in the future. She truly made it easy. Arin definitely has our business for any car purchase in our family in the future. She truly made it easy. More

by JENNIFER.DUGAN00

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Pena, Arnaldo Perez

Jul 01, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

June 22, 2024

Dealership Rating

Employee Rating

If your looking to buy a car then Big Star Hyundai is where you need to be. where you need to be. More

by Jericho

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: zzDyiamond zzJones

Jun 24, 2024 -

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

May 11, 2024

Dealership Rating

Employee Rating

Great experience purchasing my 2nd Palisade. Courteous and friendly sales staff. I will be back. Courteous and friendly sales staff. I will be back. More

by lcferrell4

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: zzSterling zzWhitely, Ruben Garcia was wonderful!

May 13, 2024 -

Big Star Hyundai responded

Thank you! We are truly humbled by your kind words.

May 02, 2024

Dealership Rating

Employee Rating

Was an amazing experience buying a car from this dealership. The sales person was amazing. dealership. The sales person was amazing. More

by jr629707

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: zzSterling zzWhitely

May 03, 2024 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

April 30, 2024

Dealership Rating

Employee Rating

Good experience, but way too much waiting between actions. Total purchase time line was over 3 hours. Vehicle was. In excellent shape, but Nav system was not completely activated. Had to go back actions. Total purchase time line was over 3 hours. Vehicle was. In excellent shape, but Nav system was not completely activated. Had to go back later in the week to get it working completely. More

by DLBECKER13

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: zzDyiamond zzJones

May 01, 2024 -

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement.

April 26, 2024

Dealership Rating

Employee Rating

Arin and Nick were great from the moment we met until the plates were placed on the vehicle and I drove away. Nick followed up just to make sure I was happy with my purchase and to let me know I could always plates were placed on the vehicle and I drove away. Nick followed up just to make sure I was happy with my purchase and to let me know I could always reach out to him....OUTSTANDING More

by rrowe1925

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Hernandez

Apr 29, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

April 19, 2024

Dealership Rating

Employee Rating

Great dealership with knowledgeable sales staff. Nothing more to say other than good experience for me. Nothing more to say other than good experience for me. More

by Studionumber9

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Apr 22, 2024 -

Big Star Hyundai responded

Thank you fpr your business and your review!

April 16, 2024

Dealership Rating

Employee Rating

It was very the most disappointing experience one could have on a car purchase. I was promised to have the first monthly payment reimbursed which I have already paid 4 and keep hearing from Sales person have on a car purchase. I was promised to have the first monthly payment reimbursed which I have already paid 4 and keep hearing from Sales person Aren Roberson and Customer Service Manager DeeDee that they are still pending general manager to sign the check. Such excuse would make sense on the first few weeks but after 3 months I can’t think they are nothing but a scam dealership where they promise anything on the sales process and will care less after you have the finance paperwork signed. More

by Roberto Sergio

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Customer Manager DeeDee

Apr 18, 2024 -

Big Star Hyundai responded

Roberto, Thank you for sharing an providing us the additional time to get this resolved. Have a great day!

March 29, 2024

Dealership Rating

Employee Rating

I had a positive experience working with the people at Big Star Hyundai, I would highly recommend them to friends and family and am so grateful that I chose them! Big Star Hyundai, I would highly recommend them to friends and family and am so grateful that I chose them! More

by briannaluna1995

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: zzJesus zzCampos, zzMaria zzCauich

Apr 01, 2024 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

March 24, 2024

Dealership Rating

Employee Rating

Smooth and easy deal. Great salesman that was easy to work with and easy to have conversations with. Great salesman that was easy to work with and easy to have conversations with. More

by kaceymccoy330

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adrian Chapa , zzGabriel zzCruz

Mar 25, 2024 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!