Arina Romanovskaya | Page 2

I asked for quotes for a 2022 Rav4 Prime XSE from about 7 Toyota Dealerships and Arina from Longo Toyota was the only one who offered to sell us the car at MSRP, without any mark-ups! There is currently an Toyota Dealerships and Arina from Longo Toyota was the only one who offered to sell us the car at MSRP, without any mark-ups! There is currently an auto shortage due to chip shortage and I very much appreciated that Arian and Longo Toyota did not screw the customers by adding on any mark-ups. There was a wait list for our car and Arina was very honest and told us exactly what the situation was from the start. She sent regular updates on the status of our Rav4 request and even worked with us when we decided to select only one color option. When the car arrived, Arina notified us immediately and had the car washed/prepped! The paperwork at the dealership with Arina was very smooth and easy. We received the exact price (MSRP) as promised by Arina. Arina even gave us some terrific advice on how best to get the most for our other car for trade-in or sale at the end of it's lease. Overall, Arina was very professional, responsive, honest, attentive, and kind with my wife and myself. Thank you Arina! More

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Everyone there was friendly and kind. Arina was the person that helped me. She did everything I could ask for and got me the best deal possible along with being very open and honest about everything. L person that helped me. She did everything I could ask for and got me the best deal possible along with being very open and honest about everything. Longo Toyota is a great place to shop for a new or used vehicle. I have and will continue to recommend this dealership to everyone. More

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The purchase was really quick and straight to the point. Arina was really helpful and knowledgeable. Arina was really helpful and knowledgeable. More

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Arina was incredible! She found us a Rav4 Prime quickly and always stayed in close communication. She was incredibly friendly, knowledgeable, and professional throughout the whole car buying experience. Sh and always stayed in close communication. She was incredibly friendly, knowledgeable, and professional throughout the whole car buying experience. She was able to get us the vehicle and color we wanted much faster than she anticipated. Whereas over a dozen other dealerships I communicated with were charging thousands above MSRP for the Rav4 Prime, Arina and Longo offered the Rav4 Prime at MSRP. On top of that, the car was delivered to my home, saving us a long trip out to El Monte. I highly recommend Arina and Longo Toyota. Thank you! More

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It was a pleasure to work with Ms. Arina. She was honest from the very beginning and treated my wife and I with respect. We bought a RAV4 Prime that was supposed to take several month to arrive and she man from the very beginning and treated my wife and I with respect. We bought a RAV4 Prime that was supposed to take several month to arrive and she managed to get it for us in just over 2 months. Arina understood our needs and was very flexible with submitting any documentation electronically. More importantly, she was very responsive anytime we had a question or concern. She replied back promptly and even when she wasn't on the lot. Enjoying our new car. Many thanks! More

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Arina was so helpful when buying my first car. Made sure I knew exactly what I needed and didn’t try to sell me on anything I did not want. Made the car buying experience so easy and honestly fun. She alway I knew exactly what I needed and didn’t try to sell me on anything I did not want. Made the car buying experience so easy and honestly fun. She always responds back in a quick manner on her cellphone which is so helpful with questions! Would give more stars if I could! More

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Arina gave me the best first time buyer experience I could of asked for. She worked hard and got me the car I wanted when it was almost impossible to find. It was an absolute pleasure working with her a could of asked for. She worked hard and got me the car I wanted when it was almost impossible to find. It was an absolute pleasure working with her and I can say I will be coming back to longo toyota because of Arina. More

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Transparent pricing and excellent pre-sales support. Great buying experience, excellent dealership. Flew from San Jose to pick up car and drove back—would definitely do it again Great buying experience, excellent dealership. Flew from San Jose to pick up car and drove back—would definitely do it again More

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I bought TWO cars from Arina! I was looking for a new car because my current 1999 Toyota Corolla has been failing for a long time. I reached out to Arina at the recommendation of another fellow RAV4 Prime en because my current 1999 Toyota Corolla has been failing for a long time. I reached out to Arina at the recommendation of another fellow RAV4 Prime enthusiast and was not disappointed. I live in the SF Bay Area, about 400 miles away from Longo Toyota and Arina made the entire process quick and easy. I had already been on other waiting lists in the Bay for this car at no markup. I became desperate for any RAV4 Prime as I learned my husband's 2001 Toyota Highlander engine suddenly went bad, leaving us with one less car to use, and Arina was luckily able to secure a vehicle for me. She was super friendly, responsive, and very trustworthy. This was my first time buying a new car at a dealership and I had no problem making this long-distance deal. My husband and I then decided to purchase a Prius Prime as well since Arina made the process so easy. I appreciated the time she took to make us quotes for this car and give us the best deal possible for it. Upon arrival to Longo Toyota, Arina made sure both cars were washed and fully charged with a full gas tank for our long journey home. Arina took the time to show us how to connect our phones to the cars, the amenities, and take a bunch of photos with us and the cars. Everything went so smoothly. Arina made the experience extremely pleasant and I would purchase again from Arina at Longo Toyota if I ever need to in the future. More

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Arina made a potentially stressful experience completely relaxed (and even enjoyable!). My husband made initial content over the phone and she texted him a photo of the exact RAV4 we were looking for. She a relaxed (and even enjoyable!). My husband made initial content over the phone and she texted him a photo of the exact RAV4 we were looking for. She answered many of our questions even before we walked into Longo later that afternoon. From there she proceeded to assist us with full measures of professionalism and knowledge. We never felt pressured or uncomfortable (which has been our experience in previous car-buying scenarios in the past). She worked to get us a phenomenal deal and we drove out of the dealership fully satisfied and thrilled with our new car. Thank you, Arina! We are grateful for your being the bridge between us and this major purchase. We are thrilled and would 100% recommend you and Longo Toyota to our family and friends. More

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