Arlen Bird
Arlen Bird at Bob Ferrando Ford

Arlen Bird

Lead Service Writer

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

Contact Me
4.9
883 Reviews
4.9

883 Reviews

Write a Review

883 Reviews of Arlen Bird

March 20, 2026

Dealership Rating
Employee Rating

?? Always a pleasant experience with Arlen and Colby and everyone that is associated with the transaction. More

by Nat.bj
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

March 17, 2026

Dealership Rating
Employee Rating

Quick appointment and the reason I was there was handled. Communication was good and vehicle taken care of More

by andrew.mcintosh8
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

March 12, 2026

Dealership Rating
Employee Rating

I would never consider going elsewhere for my Ford service. I've always been treated wonderfully, dependably, and with excellent service at this dealership. They have always been polite, friendly, h More

by BJLORINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Barney, Collin Mello

Mar 13, 2026

Bob Ferrando Ford responded

Thank you for the wonderful review! We truly appreciate your trust in Bob Ferrando Ford for your vehicle service. It means a lot to hear that our team has consistently provided you with dependable, friendly, and fairly priced service. Our goal is always to make every visit a positive experience, and we're grateful for the opportunity to continue taking care of you and your Ford. Thanks again for your support—we look forward to seeing you at your next visit! 🚗

March 11, 2026

Dealership Rating
Employee Rating

Calm, fast, enjoyable and helpful The customer service was fantastic and they were very fast More

by Kayleemarone
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

Mar 13, 2026

Bob Ferrando Ford responded

Thank you for the great review! We're happy to hear your experience was calm, fast, and enjoyable. Our team works hard to provide helpful and efficient service, so it’s wonderful to know that came through during your visit. We truly appreciate you choosing Bob Ferrando Ford and look forward to seeing you again in the future! 🚗

March 03, 2026

Dealership Rating
Employee Rating

It is always a pleasure to go to Bob Ferrando Ford as it is my favorite dealership, the one where I do 95% of my automobile business. I have purchased several vehicles from them and the sales experience is More

by MARKJMEYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Haas, Paul Dedionisio, Dana Greenawalt, John Barney, Collin Mello , Hats off to the best salesman in town, Shawn Haas. 5 stars, professional, friendly, kind and does his job with a passion rarely seen in customer service.

March 03, 2026

Dealership Rating
Employee Rating

The service dept is first rate! ! They are always on time and fix things right the first time! More

by JWILDZZA
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

February 23, 2026

Dealership Rating
Employee Rating

They were very prompt in doing the work. And, they all were very courteous and polite. More

by bemeeker
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

Feb 23, 2026

Bob Ferrando Ford responded

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your kind words. Our team works hard to provide prompt service while making sure every customer feels welcomed and respected. We're glad to hear you had a courteous and positive experience with us. We look forward to serving you again at Bob Ferrando Ford! 🚗

February 21, 2026

Dealership Rating
Employee Rating

Needed an oil change and he asked if I wanted everything checked. I said yes! Arlen is a very nice and friendly person. Work was done quickly and I was notified as soon as it was completed. More

by bnoem1
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

Feb 21, 2026

Bob Ferrando Ford responded

Thank you for the great review! We’re so glad to hear you had a smooth and efficient service visit. Arlen takes pride in making sure our customers feel taken care of, and it’s wonderful to hear you found him friendly and thorough. Making sure everything is checked and keeping you informed throughout the process is exactly how we believe service should be done. We truly appreciate your business and look forward to seeing you at your next visit! 🚗👏

Feb 25, 2026

Bob Ferrando Ford responded

.

February 19, 2026

Dealership Rating
Employee Rating

They are awesome. They always take very good care of me. (Even if my car is not a Ford) More

by SSPAULDING0
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

Feb 21, 2026

Bob Ferrando Ford responded

Thank you so much for the awesome review! We truly appreciate you trusting our Service Department — Ford or not! Taking great care of our customers is what matters most to us, no matter what you drive. We’re grateful for your continued support and look forward to keeping you safely on the road for years to come! 🚗👏

February 19, 2026

Dealership Rating
Employee Rating

They are awesome. They always take very good care of me. (Even if my car is not a Ford) More

by SSPAULDING0
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

1
...

Dealership Inventory (156 Vehicles)

used 2024 Ford Transit-250 car, priced at $34,999
2024 Ford Transit-250
used
Oxford White exterior
Automatic
Rear-wheel Drive
new 2026 Ford F-250 car, priced at $54,350
2026 Ford F-250
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $42,225
2025 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-350 car, priced at $62,275
2026 Ford Transit-350
new
Oxford White exterior
Automatic
All-wheel Drive
used 2023 Ford Bronco car, priced at $42,999
2023 Ford Bronco
used
Area 51 exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $33,250
2026 Ford Maverick
new
Oxford White exterior
Automatic
All-wheel Drive