Arlen Bird
Arlen Bird at Bob Ferrando Ford
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Arlen Bird | Page 35

Lead Service Writer

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.9
613 Reviews
4.9

613 Reviews

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614 Reviews of Arlen Bird

February 23, 2022

Dealership Rating
Employee Rating

Very professional and courteous service. Took care of my vehicle right away even though I was early for my appointment. Jesse helped me set up my Ford account and synced my phone with the ca More

by lisa q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Doug Casane

February 21, 2022

Dealership Rating
Employee Rating

they do an excellent job with service and all always pleasant when calling on the phone. More

by lk66524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Doug Casane, Laurie Garber

February 17, 2022

Dealership Rating
Employee Rating

Service department changed oil, fixed rear tire and addressed squeaky belt…great service! Thank you!! More

by shawng2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Doug Casane, Laurie Garber

February 12, 2022

Dealership Rating
Employee Rating

Very good at fitting me in for an appointment and good pricing and friendly professional customer service employee! More

by TSUTTON313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laurie Garber

February 11, 2022

Dealership Rating
Employee Rating

Super fast and accurate service. They took care of my older car and kept me updated each step of the way. More

by cjnoskire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Doug Casane, Laurie Garber

February 11, 2022

Dealership Rating
Employee Rating

Very curious and fast. I would recommend to others. Did not up sale. Guarantee all parts for 2 years. Other dealer service would have taken about 30 days to repair. Bob Fernando took 3 days. More

by james foulk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Doug Casane, Laurie Garber

February 10, 2022

Dealership Rating
Employee Rating

Always ecellent service as well as exceptional customer care. The very BEST staff. Always knowledgeable and professional More

by Carriesmith730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 10, 2022

Dealership Rating
Employee Rating

Everyone very nice, great staff, good service, good coffee in the waiting room, clean too. More

by NAUIMASTERDIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven McInchak, John Barney , Doug Casane, Laurie Garber

February 07, 2022

Dealership Rating
Employee Rating

They are very friendly and will go the extra mile to make sure your happy.i am very impressed More

by tecatekxf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Casane

February 03, 2022

Dealership Rating
Employee Rating

As usual the team in the service department took care of my loaner vehicle very efficiently and contacted me me in a timely manner when the truck was ready to be picked up More

by Rmcclelland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Doug Casane, Laurie Garber

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