Arlen Bird
Arlen Bird at Bob Ferrando Ford
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Arlen Bird | Page 37

Lead Service Writer

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.9
613 Reviews
4.9

613 Reviews

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614 Reviews of Arlen Bird

January 07, 2022

Dealership Rating
Employee Rating

Man dealerships always has impeccable service The service people always treat me with respect From the manager to the teller Thank you for the great service over the years. More

by rcurtis243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Casane

January 07, 2022

Dealership Rating
Employee Rating

Great Customer Service the are always so great in getting are vehicle in on time and very efficent More

by DEBBYBEST55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Doug Casane, Laurie Garber

January 06, 2022

Dealership Rating
Employee Rating

They were awesome about getting my car in and getting it fixed and back to me when I needed it for work. More

by Dancercgrlky522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laurie Garber

January 05, 2022

Dealership Rating
Employee Rating

In my experience - from the service manager, the technician, and the cashier clerk, all employees clearly go out of their way to do the best job for the customers. The appointment was exactly on t More

by TURBO80SDRIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Doug Casane, Laurie Garber

January 05, 2022

Dealership Rating
Employee Rating

Worked my car into the schedule quickly and gave me results that were anticipated Thanks Arlen and the rest of the crew More

by raco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 05, 2022

Dealership Rating
Employee Rating

I've always had really good service on our cars for a lot of years. While the service is excellent, the prices are on the high side but that's dealer service. More

by CJCHOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Doug Casane, Laurie Garber

January 04, 2022

Dealership Rating
Employee Rating

The service and parts teams are awesome. They always are so professional and treat me like I am sure they would like to be treated. Very friendly and helpful. Great place to do business with! More

by kjklobus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven McInchak, John Barney , Doug Casane, Laurie Garber

December 31, 2021

Dealership Rating
Employee Rating

Arlen is an awesome service representative. I always ask for him. He’s been helping me for years. More

by tmiller00060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Doug Casane, Laurie Garber

December 29, 2021

Dealership Rating
Employee Rating

I’m always pleased with the service department. Not good for new sales but have kept me going with my 2008 Lincoln MKZ that I love! Kudos to service consultants Doug Casane & Arlen Bird. Sure hope they are More

by LMIKLINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Casane

December 29, 2021

Dealership Rating
Employee Rating

Friendly, knowledgeable and accommodating staff. Always helpful when scheduling appointments and answering questions about vehicle service. More

by SEHERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laurie Garber, Barb in finance

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