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![Arlen Bird at Bob Ferrando Ford](https://cdn-user.dealerrater.com/images/dealer/30587/employees/69eb54fbd5aa.jpg)
641 Reviews
Write a Review641 Reviews of Arlen Bird
November 03, 2020
The service manger was great with customer service. He explained the the solution to my problem and how they were going to fix it. The xxx. Service manager made sure he told me I was wrong for following explained the the solution to my problem and how they were going to fix it. The xxx. Service manager made sure he told me I was wrong for following my service manual. It was really irritating. More
Other Employees Tagged: John Barney , Laurie Garber
October 30, 2020
Great service - always take my vehicles there .and have great service every time . Charges are explained and simple to understand . Would recommend to all family and friends great service every time . Charges are explained and simple to understand . Would recommend to all family and friends More
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber
October 27, 2020
The service department is always accommodating and timely. I know when I have my car serviced at Ferrando Ford, it's being well cared for. timely. I know when I have my car serviced at Ferrando Ford, it's being well cared for. More
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber
October 20, 2020
I have been a customer for almost 20 years. I bought my first Ford here. I found the sales people did not try to use high pressure to sell their products. I liked that. I also like their service dept. , as first Ford here. I found the sales people did not try to use high pressure to sell their products. I liked that. I also like their service dept. , as my wife never felt she was being talked down to when she would go alone to get the car serviced. More
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber
October 17, 2020
Great service. Great guys, especially Arlen. Keep it up. Easy scheduling. Good attitude. Very accommodating. They understand time constraints. Wouldn’t go anywhere else. Bravo! Easy scheduling. Good attitude. Very accommodating. They understand time constraints. Wouldn’t go anywhere else. Bravo! More
Other Employees Tagged: Doug Casane, Laurie Garber
October 16, 2020
Been a customer of Ferrando Ford for over 25 years. I wouldn't go anywhere else for service! Great people and customer service here! Great job! wouldn't go anywhere else for service! Great people and customer service here! Great job! More
Other Employees Tagged: John Barney , Doug Casane
October 14, 2020
Had some work done on my ford explorer the service department fixed everything for me and they were honest which is hard to find these days. department fixed everything for me and they were honest which is hard to find these days. More
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber
October 12, 2020
As I sit in the waiting room with my mask on and read a sign that says No mask No service. Two of your employees walk about with no mask one even came in to make a cup of coffee for themselves. I think th sign that says No mask No service. Two of your employees walk about with no mask one even came in to make a cup of coffee for themselves. I think they should respect others . Theses times are difficult for everyone. The guys in service department made sure they had masks on More
Other Employees Tagged: John Barney
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